About Reflex Mastercard®
Data updated- Website
- reflexcardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/16)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Reflex Mastercard® legit?
Reflex Mastercard® (reflexcardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being polite, extremely knowledgeable, and genuinely helpful during every single phone conversation. Consumers also deeply appreciate the remarkably quick response times and the smooth, efficient resolution of their everyday account concerns. People note that the team goes out of their way to provide wonderful assistance and clear explanations. Some people were dissatisfied with payment processing, noting unexpected late fees, delayed payment postings, and frustrating billing troubles each month. Some reviewers also experienced significant frustration regarding strict card policies, transaction declines, or unexpected annual charges on their active accounts.
Auto-generated from all reviews of this business. For reference only.What people say
Great customer service experience
Just filed a fraud complaint with my…
Just filed a fraud complaint with my state attorney general and the CFPB (FTC). They truncated my bank account number (there is zero chance it was me - you have to repeat to confirm and I confirmed myself) and then charged me a $30 fee saying my payment bounced. I payed two smaller payments within a week with the correct bank number and they indeed cleared. However, they will not allow me to pay everything off! Literally will not allow. Will not accept payment. But will charge me interest. Horrific and incompetent customer service that were not at all surprised about anything. This is clearly common. Two attempts to get a supervisor. First just refused to transfer. Second said all supervisors were in a meeting. Odd, isn’t it? Every dime on that card are their fees. I have never used it. Whatever you do, avoid them. BTW - my CFPB complaint number is 260612-34060991. I’m not joking. It’s searchable on their site.
Fast and helpful service!
Representative was very helpful and was able to assist me quickly.
Super friendly and great service
Quick and great service!
Great experience, nice people, quick solution
They closed my account
They closed my account. I was making my payments and had the card at about half it's limit and they just shut it off!
She was amazing
She was amazing! Handling my issue extremely fast! Was very caring and helpful!
Reflex is a great card
I'm claim
I'm claim, reflex transactions charge in the west coast, never in My life visit the other side of the nation, reflex say the company don't want to pay back, they don't protect the customer from fraud and scam transactions
Agent was courteous @ handled my…
Agent was courteous @ handled my concerns appropriately
Reflex customer service rep...
Lady was nice, thorough, and very well spoken with an accent, but she broke it down for me and spoke slow enough for me to understand as I'm elderly... good employee.I don't know that I got anything resolved except she gave me the mailing address to send payments to,& write to... to get the account straightened out, & I will do that.Other than that, she was great -her name was Faith , she said
The customer service agent was very…
The customer service agent was very helpful
Very fast and efficient customer service
!!!!!!!!!!!!
Excellent professionalism and customer…
Excellent professionalism and customer service
Great service rep
Fast and helpful.
The customer service representative…
The customer service representative were very helpful and pleasant while talking to me about my bill.
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