COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Reflex Mastercard® (reflexcardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being polite, extremely knowledgeable, and genuinely helpful during every single phone conversation. Consumers also deeply appreciate the remarkably quick response times and the smooth, efficient resolution of their everyday account concerns. People note that the team goes out of their way to provide wonderful assistance and clear explanations. Some people were dissatisfied with payment processing, noting unexpected late fees, delayed payment postings, and frustrating billing troubles each month. Some reviewers also experienced significant frustration regarding strict card policies, transaction declines, or unexpected annual charges on their active accounts.
Auto-generated from all reviews of this business. For reference only.Each called a customer service with continental of finance has been a better experience. THAN The, one previous but today takes the cake. I think during the call. Smile never left my face and I think my blood pressure went down. Go figure got a wallet full of cards, but if I ever had to talk to one of them on the phone. I hope it’s reflex.
Mary helped me make a payment. After I'd already called twice. Finally understood Mary. She needs a raise.
Good customer service which is very important.
Excellent Customer Service, Automated System Quickly Sent Me To My Representative. He Was Very Much Knowledgeable With The Issue I Was Having And Was Able To Resolve My Problem.
Y’all did everything well I’m proud to be a part of the team
Experienced well understood rep cared about my call
Good customer service professionals interested in my questions
The customer service person was very helpful in helping me solve my issue that I was having today.
The people are always very very nice 👌 love that
Customer Service Rep was extremely helpful, and detailed answering my questions and concerns. I’m truly happy I applied and got approved for a REFLEX credit card!
Representative was able to answer my question, and give me an honest answer.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Very difficult to make a payment. Shouldn't have to work do hard to make a payment.
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