About Reflex Mastercard®
Data updated- Website
- reflexcardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/16)
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About this business
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Is Reflex Mastercard® legit?
Reflex Mastercard® (reflexcardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being polite, extremely knowledgeable, and genuinely helpful during every single phone conversation. Consumers also deeply appreciate the remarkably quick response times and the smooth, efficient resolution of their everyday account concerns. People note that the team goes out of their way to provide wonderful assistance and clear explanations. Some people were dissatisfied with payment processing, noting unexpected late fees, delayed payment postings, and frustrating billing troubles each month. Some reviewers also experienced significant frustration regarding strict card policies, transaction declines, or unexpected annual charges on their active accounts.
Auto-generated from all reviews of this business. For reference only.What people say
Answered my questions about my account
Answered my questions about my account. Very helpful.
Reply from Reflex Mastercard®2026-05-21
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The representative was very courteous…
The representative was very courteous and informative about my available choices for my circumstances. Thank you!
Reply from Reflex Mastercard®2026-05-21
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Street address vs po box bad policy
Unfortunately, unlike most cards, they will not accept a mailing address different from street address. Ive lived at my street address for years but the PO doesn't deliver to my neighborhood. The only place I can get mail is at my po box. Your loss. Just about every bank and card work this way. Poor policy.
She knew exactly what I needed even…
She knew exactly what I needed even though the previous technician escalated the ticket. She walked me through it and we got my issue fixed and now I have access to my cards again.
Reply from Reflex Mastercard®2026-05-21
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
It gave me all the answers I needed.
Reply from Reflex Mastercard®2026-05-21
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great help
Great helpful people. Really enjoyed
Reply from Reflex Mastercard®2026-05-21
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Experience
He was kind, quick and knowledgable. Thank you for your help!
Reply from Reflex Mastercard®2026-05-21
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The representative was very vague and…
The representative was very vague and didn’t try to go out of her way to explain or help and she was mumbling under her voice
Well the issue has not been resolved…
Well the issue has not been resolved but the said if I don’t get my card by tomorrow to give a call back
Reply from Reflex Mastercard®2026-05-21
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Agent was awesome
Never had a credit card that you make a…
Never had a credit card that you make a payment and they hold it for eight days very disappointing
Keily was professional
Keily was professional, knowledgeable and friendly. She too care of my problem quickly and to my satisfaction. She is a wonderful asset for you to have and she definitely deserves a raise. Thank you
Very good.
Very good customer service.
Lost in the mail
The agents were able to assist my issue of my card being lost in transit. Good service.
She was very nice and listened to what…
She was very nice and listened to what I was saying and her patiences was good
Great service
I was able to get the information I…
I was able to get the information I wanted
The representative was very helpful and…
The representative was very helpful and friendly. I was extremely satisfied with the service that I received.
Excellent service courteous and…
Excellent service courteous and knowledgeable.... keep up the good work!
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