COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Reflex Mastercard® (reflexcardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being polite, extremely knowledgeable, and genuinely helpful during every single phone conversation. Consumers also deeply appreciate the remarkably quick response times and the smooth, efficient resolution of their everyday account concerns. People note that the team goes out of their way to provide wonderful assistance and clear explanations. Some people were dissatisfied with payment processing, noting unexpected late fees, delayed payment postings, and frustrating billing troubles each month. Some reviewers also experienced significant frustration regarding strict card policies, transaction declines, or unexpected annual charges on their active accounts.
Auto-generated from all reviews of this business. For reference only.Listening to the customer. That person not only listened but gave great feedback back to my question.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The young man went out of his way to help me out. He was very polite. Actually the nicest one I have ever dealt with when calling about a problem
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Great communication and fast
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Customer service was very helpful taking my payment
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Everything
Thank you! It was our pleasure.
The agent was very professional and polite it was a pleasure speaking with him.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The woman I spoke to was patient and professional. She stuck with me till I was able to get in and pay my bill.
Thank you! It was our pleasure.
Easy to understand and listened to my payment needs
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Thank you! It was our pleasure.
Thank you! It was our pleasure.
It was difficult to understand what the agent was saying.
Did great. Thanks
Thank you! It was our pleasure.
Agent was very polite and courteous.
Thank you! It was our pleasure.
Way over charged the fees will make it where u acn never get ahead DO NOT GET ANYTHING FROM THESE ppl
Thank you! It was our pleasure.
The representative was friendly, polite and was able to complete my request quickly. I needed my due date changed to the 28th to coincide with my Social Security payment. He was able to complete this request immediately. Thank you.
Thank you! It was our pleasure.
Thank you! It was our pleasure.
good and fast service friendly representatives to answer questions
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
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