COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Reflex Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Reflex Mastercard® (reflexcardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being polite, extremely knowledgeable, and genuinely helpful during every single phone conversation. Consumers also deeply appreciate the remarkably quick response times and the smooth, efficient resolution of their everyday account concerns. People note that the team goes out of their way to provide wonderful assistance and clear explanations. Some people were dissatisfied with payment processing, noting unexpected late fees, delayed payment postings, and frustrating billing troubles each month. Some reviewers also experienced significant frustration regarding strict card policies, transaction declines, or unexpected annual charges on their active accounts.
Auto-generated from all reviews of this business. For reference only.The customer service staff was very polite.
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
The Customer Support Representative was courteous, and friendly. He was able to address my concern immediately. He thoroughly explained the information to ensure that my concern was addressed to my satisfaction. I felt confident that the issue was addressed completely.
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
The agent was extremely helpful and very professional. He was able to provide me with the answers to the questions I had and the purpose of my call.
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
This customer service person was very helpful and professional with helping me with this issue
Thank you for the kind words! We are always here when you need us.
Thank you for the kind words! We are always here when you need us.
Fast response Great customer service Problem solved super fast Great work
Thank you for the kind words! We are always here when you need us.
Just unbelievable amount of time it takes to receive my new card. I called today because I still have not received my new credit card, and it was mailed out he said on the 17th of April, and it is the 27th of April. That is unacceptable that it is taking this long to receive my new card. The man who assisted me was nice and quick to give me an answer. It's just how it was mailed out on said date, and I still haven't received it. It only takes 3 business days to receive any pieces of mail within the United States. But not from you
How well the representative assisted me with my needs with my account. He was very knowledgeable, curious, helpful and informative.
Thank you for the kind words! We are always here when you need us.
Excelent service, very cordiality
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Every question I had was answered and explained in detail what and why
Thank you for the kind words! We are always here when you need us.
Very good card to have helps your credit and helps you move forward
Thank you for the kind words! We are always here when you need us.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Customer Service is excellent. No problem with the service.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
I made a payment a week ago and the money was taken out of my bank instantly but it’s still not showing up so i called if there was another way i could pay and it would show up immediately and they were very kind and told me i could pay with my debit card and it would register immediately and that is very helpful to me since i use my card for my construction company and like to have them always available for emergencies. Customer service was very polite and offered to help in any way possible. They are great. Thanks for your patience and understanding
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The agent was friendly and was able to quickly answer my question
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Customer service delivered an excellent service. He is very helpful
Thank you for the kind words! We are always here when you need us.
The customer service rep was very nice. He was very knowledgeable. Answered all my questions. Great customer service skills.
Thank you for the kind words! We are always here when you need us.
The Representative I spoke with on the phone regarding my credit cards was informative, helpful, and was professional.
Thank you for the kind words! We are always here when you need us.
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