Placed two orders still have not…
Placed two orders still have not received one order they shipped wrong order and we have not had any response from customer service. As far as I am concerned this company is nothing but a rip off
About ReserveBar
Data updated- Website
- reservebar.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 14 reviews
- Replies to negative
- 3% (2/67)
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About this business
Buy premium liquor and wine for any occasion. Gift a custom engraved bottle of bourbon, scotch, whiskey, tequila, wine and more. Good Spirits. Delivered.
Written by the business, not verified by us.Is ReserveBar legit?
ReserveBar (reservebar.com) has a 2.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has replied to 3% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Very easy to work with and great…
Very easy to work with and great customer service
I received the wrong item
I received the wrong item. Took forever for the real item to arrive. WORST experience ever. PLEASE SAVE YOURSELF... DO NOT ORDER FROM THEM
Stay away. Bait and switch
Like others have stated and I should have read. I ordered a bottle it had listed for 160.62, it was charged to my card and said it would ship in a couple of days. after weeks I sent an email, it wasnt "answered" just a copy paste return that didnt answer any of my questions. The next day it said my order was coming but running late, the day after that I got an email saying they could not fill my order with the original supplier and to reorder, now its over 1000 dollars for the same exact bottle... and I will have to wait a week for the refund.
Inaccurate Advertised Pricing
Reserve bar advertises many bottles, such as "Old Rip Van Winkle 10 Year Kentucky Straight Bourbon Whiskey," starting at $520. I emailed the company and asked which area and or vendor actually sells this bottle at this price, and they refused to provide me with the information. I have tried zip codes in all 50 states but have not found the bottle for under $750. If ReserveBar.com advertises something on its site and cannot provide the source or access to the stated price, that seems dishonest, and being a third party is not an excuse for not being able to explain the pricing shown on its own site. This appears to be a false bait to get people on the site to show a higher price to the customer when their zip code is entered. At the very least, it is an actively ignorant record of their own vendors, which I don't think is the case and certainly not an excuse.
Reply from ReserveBar2023-10-10
We appreciate you reaching out, Micah! I apologize for any confusion. As our team mentioned, we work with hundreds of retailers across the United States who fulfill orders and product availability and pricing vary by an exact address. I can assure you the 'starting at' price is not a bait and switch practice, but will show the lowest price across all retailers if a delivery address is not entered. When an address is entered, our algorithm will display the selected retailer and their price. Looking into this further, it seems the $520 price is pulling from an inventory feed that should not be active in our system. Thank you for bringing this to our attention so our Tech Team can take the next step to fix any issues!
Kudos to Meagan G
Meagan G. is the best. She worked with me to find a difficult to find bourbon without the extremely high secondary markup. Had found out that the service didn't ship to my home state but we were able to find a suitable alternative. Reserve Bar has made me a new loyal customer.
Great experience
Great experience, customer service was excellent they made sure to get me my product quick and safely! Highly consider using reserve bar for all your needs!
Don’t buy from this company they have…
Don’t buy from this company they have zero customer service
excellent
Lots of small complications but customer service took excellent care of me.
My experience was amazing
My experience was amazing. M. Gerosa had unbelievably good customer service. 10/10 - would shop here again
Great customer service
Great customer service. I highly recommend buying from this company!
Great customer experience and will…
Great customer experience and will definitely shop again!
Caitlin did a great job making sure my…
Caitlin did a great job making sure my transaction was completed. She went the extra mile. Please recognize her for her professionalism. Thank you!
Honestly a great experience
Honestly a great experience. Megan messaged me and had let me know that I could order the bottle after it had been sold out or out of stock. And she made everything special and so easy once I could order it. I really appreciate her services and made me look out for more product in the future.
Great Service!
Meagan was so helpful in assisting me with the engraving on my bottle of bourbon. I would highly recommend ReserveBar!
I made an order and it stated that I…
I made an order and it stated that I would receive shipping information within 2-3 business days, however, that was 3 weeks ago and now I got an email that stated they did not know when or if it would ship.
great customer service
Caitlin went above and beyond to make sure that the bottle I ordered was sent. She kept me informed each step of the way.
As agreed
As agreed. Price was excellent and bottle arrived safely as promised
Quick deliver
Quick deliver. Well packed.
The order the well packaged
The order the well packaged. It took longer than expected to arrive.
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