Fast
Fast, friendly, and professional service from start to finish.
About Ro
Data updated- Website
- ro.co
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 223 reviews
- Replies to negative
- 26% (11/43)
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About this business
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Written by the business, not verified by us.Is Ro legit?
Ro (ro.co) has a 4.1 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Health & Medical and its reputation is good. 76% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 26% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-09-02.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers consistently mention that the initial sign-up process is remarkably quick, seamless, and exceptionally easy to navigate from start to finish. Many people also appreciate the professional medical support, thorough consultations, and straightforward guidance provided throughout their overall health journey. Users frequently highlight the fast delivery and efficient service that help them move forward. Some reviewers were not happy with the unexpected expenses, noting that monthly membership fees and medication prices were billed separately. Consumers additionally pointed out that the overall pricing structure was sometimes confusing, making it difficult to anticipate total monthly costs initially.
Auto-generated from all reviews of this business. For reference only.What people say
Communication
Communication. Haven't received product yet. Will give more info after taking the medication.
Communication & Knowledge
The people with whom I communicated were very knowledgeable and informative. Everything went extremely smoothly,
Not for me
Had to subscribe before they ran my insurance and once they did it was way too expensive, so I paid for a months subscription for nothing.
Easy application and process.
Very easy process filling out the forms and a RX
Was quick & easy
Don’t support these lying millionaires…
Don’t support these lying millionaires this is a scam to keep the rich, rich off the poor. Just got billed 149$ an found out it doesn’t include the medication. Actually was billed 49$ then 149$ the first time around. Guess this was not explained properly in the beginning. That’s ok yall made some money from me. But I’ll just move along to another company that’s not going to hide these fees. Sucks big time to have to find out this way.
Very responsive.
The RO team is amazing with the speed…
The RO team is amazing with the speed of service and the communication the care they provide my only regret is not joining the RO team earlier but I’m more than happy with my results I’ve gotten from my zepbound medication and my care team
Great experience I highly recommend…
Great experience I highly recommend them.
I just started with RO
I just started with RO but so far everything has been simple and flawless.
It was easy and you responded quickly
Great
Great, simple, easy
It was an easy process
It was an easy process, despite of my health insurance company denying the prescription, Ro, found the way for me to choose from their own options, paying much less. My daughter has been using Ro, and it's just a smooth sailing.
I would highly recommend Ro services
I would highly recommend Ro services. They are fast and efficient. Very supportive! They have so many resources to partner with you on your health journey.
Once I start my GLP and start getting…
Once I start my GLP and start getting results I will gladly share my progress!
There is no number for me to call to…
There is no number for me to call to tell them to run my card again for payment
Provider was dressed in a black hoodie…
Provider was dressed in a black hoodie and didn’t even look at the camera once. It felt very impersonal and unprofessional. I almost hung up the meeting immediately because I didn’t think it was the right person.I guess that’s what you can expect from an online medical provider but I have had much more professional and engaging experiences with online providers on other platforms so I was expecting the same.
Excellent customer support
Excellent customer support. Every step along the way is very well explained. Shipping was extrememly fast.
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