They supplied them parts we needed so…
They supplied the parts we needed so my grandson could complete the film projector.
Reply from Robotime2026-08-04
Your satisfaction confirms that our service quality meets your expectations.
About Robotime
Data updated- Website
- robotimeonline.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (9/9)
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About this business
ROBOTIME, founded in 2007, is a global creative toy company specializing in DIY craft kits and trendy toys, including miniature houses, mechanical models, decorative wooden kits, and wooden toys for children. With original design at its core, ROBOTIME draws inspiration from everyday life to create products that are imaginative, thoughtfully made, and rewarding to build. Across its family of brands, ROBOTIME aims to spark curiosity and creativity around the world, celebrate DIY culture, and bring people together through the joy of crafting. VISIT OUR WEBSITE Contact us
Written by the business, not verified by us.Is Robotime legit?
Robotime (robotimeonline.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently note the excellent quality and intricate design of the wonderful 3D puzzle kits, explaining that they offer hours of entertaining and rewarding fun. Reviewers also express strong satisfaction with the fast delivery services and the responsive aftercare support team whenever assistance or replacement components are necessary for their projects. Though some reviewers experienced minor challenges with delicate or flimsy pieces that required extra care during the assembly process. A few people additionally noted occasional delivery tracking issues or longer shipping times for certain items to arrive at their homes.
Auto-generated from all reviews of this business. For reference only.What people say
Quality manufacturing construction…
Quality manufacturing construction excellent. Suggestion that all instruction manuals be color coordinated, No black and white manuals (TGB06) with "extra fine" print or illustrations.!! Delivery time good. Product delivered with no damage, packed well!
Reply from Robotime2026-08-04
We greatly appreciate your positive feedback on our customer service.
Andrew SlackUnited Kingdom · 96 reviews · Verified · Experienced 2026-07-05 ·
Great choice and good value
Fast delivery with a great choice of products
Reply from Robotime2026-08-03
Thank you for your positive remarks. We're very happy to know we could help. If you ever face product-related questions or order issues, please feel free to reach out.
Your help got me back on track with the…
Your help got me back on track with the replacement parts I needed. I am very happy and grateful for your support. I highly recommend your products for their quality, the pleasure they provide and your support of these products. It’s nice to know a company like your’s still exists! Well done!
Reply from Robotime2026-08-03
Your satisfaction warms our hearts! Thank you for sharing your good experience with others.
your the best Robotime
your the best Robotime. Such great ideas for new products. Will always be a customer as long as my fingers will let me.
Reply from Robotime2026-08-03
We truly appreciate your thoughtful words. Knowing you had a smooth experience is very encouraging. If future concerns arise, we’re here to help.
Ordered kit arrived on time ,complete…
Ordered kit arrived on time ,complete and undamaged
Reply from Robotime2026-08-03
Thank you for your positive feedback. If you ever have questions about functionality, assembly steps, or replacements, we’re just a message away.
You won’t be disappointed 😊
This company is awesome if you ever have issues they fix it and the products are all always great,As for problems I meant when I break a piece like I have a couple times you can be assured it will be replaced for you so get your project have fun making it ( with a gentle hand) and show off your awesome work
Reply from Robotime2026-08-03
Thank you for your generous review. It’s wonderful to hear that your issue was addressed successfully. If you ever need more help, our team is always ready.
It was an easy and fun bulld
It was an easy and fun bulld. One of my favorites!
Reply from Robotime2026-08-03
Your warm feedback means a lot to us. We’re glad that our guidance could help resolve your concerns. If you need continued support, please feel free to contact us anytime.
High quality and great instructions
The products themselves are high quality and the instructions are always very detailed 👌 I also loved that we get bonus /gift puzzles when we pay a certain price with our purchases
Reply from Robotime2026-08-03
Thank you for taking the time to share your feedback. We’re pleased to know our assistance was effective. If you have additional questions later, we’ll be happy to support you.
Always a great build
Reply from Robotime2026-07-31
Thank you! We’re so glad you enjoyed the build and truly appreciate your continued support!
Had lost a part
Had lost a part. Contacted them. Got the part delivered in less then 10 days
Reply from Robotime2026-07-31
Thank you for sharing! We’re glad our team could quickly replace the lost part and get you back to building.
Such a great one coffee bar
Such a great one! No gluing, challenging and it all works perfectly
Reply from Robotime2026-07-31
Thank you! We’re thrilled you enjoyed the Coffee Bar—the glue-free assembly, satisfying challenge, and working details make it such a fun build!
Customer service was excellent
Customer service was excellent, emails were answered promptly and the order was processed quickly.
Reply from Robotime2026-07-30
Thank you for your wonderful review! We’re delighted to hear that our team responded promptly and processed your order quickly. We truly appreciate your support and look forward to serving you again! 😊
Great customer service
Reply from Robotime2026-07-30
Thank you for your kind words! We’re delighted to hear that you had a great experience with our customer service team. We truly appreciate your support! 😊
Good Experience Using This Site
The ordering experience was quick and easy. Delivery was in good time. The product was wrapped very well. I am confident using this site to order. Just love the Book Nooks that I have ordered. Although I have not made them yet, I can’t wait to work on them.
Reply from Robotime2026-07-30
Thank you so much for your lovely review! We’re delighted that you enjoyed a quick and easy ordering experience and that your Book Nooks arrived promptly and well-packaged. We hope you have a wonderful time building them and can’t wait for you to see the finished results. Happy crafting! 😊
Very helpful!
Reply from Robotime2026-07-30
Thank you for your kind review! We’re so glad our team could help. We truly appreciate your support! 😊
The communication and tracking was very…
The communication and tracking was very good. Arrived in a timely fashion and in good condition.
Reply from Robotime2026-07-30
Thank you for your wonderful review! We’re delighted that you were happy with the communication and tracking, and that your order arrived promptly and in great condition. We truly appreciate your support! 😊
We got it in a timely manner
We got it in a timely manner. The only problem I have is trying to use my rewards. I wanted to use free shipping and 15% off on one of my puzzles I love the puzzles! I bought 5 of them!
Reply from Robotime2026-07-30
Thank you for your review and for purchasing five of our puzzles—we’re thrilled that you love them! We’re glad your order arrived promptly, but we’re sorry you had trouble using your rewards. Please contact our customer service team with your account details so we can check the free-shipping and 15%-off rewards and help you use them correctly. 😊
good quality item
good quality item well made good to build looks very good works well
Reply from Robotime2026-07-29
Your wonderful feedback makes every effort worth it! We’re delighted we could help you solve your problem smoothly.
Alway a delight
We are always super happy with our purchases. The excitement of making them and seeing what they look like at the end. Never disappointed.
Reply from Robotime2026-07-29
Thank you for your lovely words! We work hard every day to make sure every customer feels valued and satisfied.
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