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Events & Entertainment

Saatchi Art

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202 reviews

4.6202 reviews
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About Saatchi Art

Data updated
Website
saatchiart.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (13/13)
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About this business

At Saatchi Art, we make it our mission to help you discover and buy from the best emerging artists around the world. Featuring the world’s largest selection of original works, our online gallery offers more than 1.4 million paintings, drawings, sculptures, and photographs by more than 90,000 emerging artists from over 110 countries.Saatchi Art is led by a team of expert curators whose job is to help you make informed art buying decisions. Discover artworks through their weekly curated collections or take advantage of complimentary art advisory services. We pride ourselves on delivering world-class customer service to our art buyers worldwide. Our 7-day 100% money-back guarantee allows you to buy with confidence, and we handle all aspects of shipping for a completely hassle-free delivery.Discover Original Art

Written by the business, not verified by us.

Is Saatchi Art legit?

Saatchi Art (saatchiart.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the platform offers a fantastic selection of unique, beautiful art pieces created by talented artists from all around the world. People love how simple it is to navigate the website and complete orders smoothly without encountering any roadblocks. Consumers consistently appreciate the swift delivery services and the careful, secure packaging that ensures delicate artwork always arrives safely undamaged. However, some people mentioned unexpected issues regarding customs documentation and separate shipping charges invoiced later by carriers. Some reviewers were not happy with the poor quality of certain photographic prints that failed to meet standard expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

This was my first experience purchasing…

This was my first experience purchasing original art pieces in general, let alone online, so I didn't know what to expect. I am incredibly happy with the whole process as it was seamless, quick, and built trust for me in this new adventure. Would recommend and will use again when I add to the collection.

Reply from Saatchi Art2026-05-06

Thank you so much for sharing your experience! We’re delighted to hear that your first time purchasing original artwork felt seamless. It means a lot to be part of your collecting journey, and we’re so glad you’re happy with your piece. We hope it brings you joy for many years to come, thank you again!

My Bash Wathier painting is spectacular…

My Bash Wathier painting is spectacular and looks gorgeous in my home. Thank you to Bash and to Saatchi for connecting me with such an incredible artist.

Reply from Saatchi Art2026-05-05

We’re thrilled to hear that your painting looks so beautiful in your home. It means a lot to us to help connect collectors with artists they love. If you’d be open to it, we’d love to see your piece installed! Feel free to send it to [email protected] Thank you for your support of our artist community, and we hope your new piece brings you joy for many years to come!

They followed up on a delivery that was…

They followed up on a delivery that was being held up. They did a good job expediting the delivery of my art. The painting is beautiful and worth the effort.

Reply from Saatchi Art2026-05-05

Thank you for your feedback! We’re glad we could help move things along and that your artwork arrived safely. It’s wonderful to hear that the painting was worth the wait and we hope it brings you joy for many years to come.

very good customer service I had …

very good customer service I had initial delays which were out of their control, however I felt held and heard.

Reply from Saatchi Art2026-05-05

Thank you for your review! We’re sorry for the initial delays, but we’re so glad to hear you felt supported and well taken care of throughout the process. Thank you again and enjoy your new artwork!

I had a very good experience except the size of the painting was much smaller than listed. the…

I had a very good experience, except the size of the painting was incorrect. It was stated to be 12x12, however, when I received the painting it was only 10x10. That is quite a substantial difference with that size painting! I was quite disappointed with that aspect of the transaction.

Reply from Saatchi Art2026-05-04

Thanks for your feedback! We’re so glad to hear you had a positive overall experience, though we’re very sorry about the size discrepancy you encountered. We completely understand how disappointing that must be. A member of our team will be reaching out shortly to assist.

What a seamless experience!

I live in South Africa, and bought a painting from Saatchi Art. The whole experience was absolutely flawless — from the purchasing process to the delivery of the artwork — perfectly packaged. I was also regularly informed about the progress of my order. What a professional company to do business with! Highly recommended.

Reply from Saatchi Art2026-05-04

We're thrilled to hear that your experience was seamless. Careful packaging and keeping our collectors informed every step of the way are things we genuinely care about, so it means a lot to hear that it made a difference. Thank you so much for sharing and enjoy your new art!

Great experience again

Great experience again, communication is second to none and although a big company you feel connected and cared about throughout the buying process. Great range of art and the piece I purchased is even more amazing in life.

Reply from Saatchi Art2026-05-01

Thank you so much for this wonderful review! It means the world to us to hear that you felt connected and cared for throughout your buying experience. We're absolutely delighted that your piece looks even more stunning in person, there really is nothing quite like seeing art come to life in your own space. We hope you enjoy it for many years to come. Thank you again for your support!

Everything worked smoothly and as…

Everything worked smoothly and as expected. Communication excellent. Delivery times OK.

Reply from Saatchi Art2026-05-01

We're glad everything went smoothly and that our communication met your expectations. We appreciate your feedback on delivery times and are always working to improve. Thank you for sharing your experience!

Search function

Saatchi has a good search function, but I'd suggest looking for ways to improve it. I do recognize that programming to search for emotional flavor/impact/nuance can be difficult. Do you use AI?

Reply from Saatchi Art2026-05-01

Thanks for your thoughtful feedback! We’re continually exploring ways to improve the experience, including how we surface artwork in more intuitive and meaningful ways. Thank you again for your support and enjoy your new painting!

I have purchased several pieces of art…

I have purchased several pieces of art from Saatchi. The pieces are always of great quality and value. Communication and delivery always meets expectations.

Reply from Saatchi Art2026-04-30

We're delighted to hear that the quality, value, and our service has consistently met your expectations. It's a pleasure to connect art lovers with the work of our talented artists, and your feedback means a great deal. Thank you for sharing your experience and for your continued support!

Great choices

Great choices, good prices (and one can bid as well),

Reply from Saatchi Art2026-04-28

Thank you for taking the time to share your experience! We’re so glad to hear you enjoy the wide selection and ability to place bids. We appreciate your support of our artist community and hope your artwork brings you joy for many years to come.

It was very easy to work with Saatchi…

It was very easy to work with Saatchi Art, the piece came from S Korea and was packed really well and arrived on time. The art looks like the photo on line and we are supper happy with it

Reply from Saatchi Art2026-04-27

Thank you for sharing! We’re so glad to hear the process was smooth and that your artwork arrived safely and on time. It’s wonderful to know you’re happy with the piece and that it matched your expectations. We appreciate your support and hope you enjoy your artwork for many years to come.

I’m delighted with Saatchi Art on a…

I’m delighted with Saatchi Art on a number of things. The initial impression from seeing the variety of art available was particularly striking. When I started to engage with the site, their communication was excellent. And finally, I received my piece of art on time and it’s perfect. Thank you Saatchi Art. I highly recommend you and will buy from you again. Tom

Reply from Saatchi Art2026-04-27

Thank you so much for taking the time to share your review! We’re delighted to hear that you had such a positive experience, from exploring the variety on the site to smooth communication and timely delivery. It’s wonderful to know your artwork is exactly what you were hoping for. We appreciate your recommendation and your support of our artist community, and we look forward to helping you again in the future.

The artwork arrived promptly and in…

The artwork arrived promptly and in good condition. They have a huge selection of art in many mediums.

Reply from Saatchi Art2026-04-27

We’re glad to hear your artwork arrived promptly and in great condition. Thank you for supporting our artist community and we hope you enjoy your new piece for many years to come!

Very well managed

Very well managed. Item packaged incredibly well (by artist) and shipping from Indonesia extremely fast. Good communication throughout. I have no qualms about ordering through Saatchi Art again (and in fact have done so!)

Reply from Saatchi Art2026-04-27

Thank you so much for your feedback! We’re delighted to hear the artwork arrived safely and that the packaging and shipping exceeded your expectations. It’s also great to know communication throughout the process was clear and supportive. We appreciate your continued trust in Saatchi Art and are so glad to have you as a returning collector.

Really positive experience!

Really positive experience. I got a notification from DHL about when the package would arrive. I was planning to be out of town that day but DHL allowed me to easily postpone the delivery by two days. It arrived on time and was walked up the stairs to my front door by the delivery person. I bought a large art piece that was carefully boxed and arrived with no damage, ready to hang. Most importantly, the painting was even more colorful and striking in person than online. I am 100% satisfied with my purchase and would buy from Saatchi Art again.

Reply from Saatchi Art2026-04-27

Thank you for taking the time to share your experience! We’re so glad to hear everything arrived smoothly and that the delivery was convenient for you. It’s wonderful to know the artwork exceeded your expectations in person, that’s always the best part! We appreciate your support of our artist community and are so happy you’re enjoying your piece.

The only critique I would have is that…

The only critique I would have is that the certificate of authenticity be safely included… The certificate was taped to the outside as a thin piece of paper around the art, and I didn’t know what it was, and it was ripped taking it off- It’s a beautiful piece of art and harder to look at up close but very pleasing to the eye in a distance💜

Reply from Saatchi Art2026-04-27

Thank you for taking the time to share this thoughtful feedback. We’re so glad to hear you’re enjoying the artwork! We’re sorry to hear about the issue with the certificate of authenticity, that’s not the experience we want for our collectors and we will reach out to the artist to ask that another one is sent. Thank you again for your support, and we hope you enjoy your artwork for many years to come.

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