Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes.Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most.Need assistance? Connect with marketing experts today or call 800.621.5847.
Written by the business, not verified by us.Salesgenie by Data Axle (salesgenie.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
Reviewers had a great experience with this company. Customers frequently praise the helpful staff and dedicated representatives for their exceptional patience, guidance, and professionalism throughout the entire interaction. People also note that acquiring custom mailing lists is a very smooth, efficient, and well-organized process that saves valuable time. Some reviewers were not happy with the overall accuracy of the purchased data and specific product features. Consumers mentioned that certain downloaded contacts were outdated, generic, or failed to match their precise business requirements. A few users also experienced challenges when trying to navigate training materials and coordinate customer support requests.
Auto-generated from all reviews of this business. For reference only.Quick and easy. Very fair prices for list we purchased
Thank you for your great review, Andy! We're glad to hear that the process was quick and easy and that you found our pricing fair. We truly appreciate your business and look forward to helping you with your future list needs!
I love the product they provide. So many options in today's world of technology to find a way to reach people with your product. Data Axle service helped to find a targeted group to reach out to with our services.
Thank you for your wonderful feedback, Barbara! We're glad to hear that Data Axle has helped you identify and reach a targeted audience for your services. With so many marketing options available today, we're happy to provide tools and data that make connecting with the right prospects easier. We truly appreciate your support and look forward to helping you continue growing your business!
Katie! She was amazing!
Thank you for the wonderful feedback, Tina! We're thrilled to hear that Katie provided you with such an amazing experience. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to assisting you again!
Initially, it was frustrating. I tried to call the toll free number on the website. The number was not “in order.” I utilized the chat and eventually connected with someone who called me. It was perfection from there. Our list was reasonable and our rep was great!
Thank you for sharing your experience! We're sorry for the initial frustration you encountered when trying to reach us, and we appreciate your patience. We're glad to hear that once you connected with our team, everything went smoothly and your representative provided great service at a reasonable price. We truly appreciate your feedback and look forward to serving you again!
I had an extremely disappointing experience with Data Axle. The biggest issue was that the length of the agreement was not transparent. I did not realize I was committing to a nine-month contract, and I believe that kind of term should be disclosed clearly and prominently. On top of that, the cancellation process is unnecessarily difficult. A company should be transparent about its contract terms and make it easy for customers to cancel when appropriate. Based on my experience, I would not recommend Data Axle.
Hi Aaron, We're very sorry to hear about your experience and understand your frustration regarding the agreement term and cancellation process. We believe customers should have a clear understanding of their commitments, and we regret that the nine-month term was not clear to you when you signed up. We also appreciate your feedback regarding the cancellation experience. Your concerns have been shared with our team as we continue to look for ways to make our communication and processes clearer. We would welcome the opportunity to review your specific situation and address any outstanding concerns. Please contact our customer support team so we can look into this further.
My representative, Shawn, was very helpful in assisting me to get a list that focused on my target market. He had great follow up.
Thank you for your kind feedback, Karen We're delighted to hear that Shawn was able to help you identify the right list for your target market and provided excellent follow-up throughout the process. Delivering personalized guidance and responsive service is what we strive for every day. We'll be sure to share your kind words with Shawn. We truly appreciate your business and look forward to supporting your future marketing efforts!
Agent I dealt with and how quickly everything was
Thank you for your kind review, Eric! We're so glad to hear that you had a positive experience with our team. Providing responsive service and making the process quick and easy are priorities for us. We truly appreciate your feedback and look forward to assisting you again in the future!
Great customer service. Anita, Mark and Jeremy are fantastic. They're always quick to respond and been very helpful to our technical team. We evaluated several of their competitors, and the customer service was better and at least 3x quicker than the closest one.
Thank you for your wonderful review, Patrick! We're thrilled to hear that Anita, Mark, and Jeremy provided such a positive experience. Delivering responsive, knowledgeable support is something we take great pride in, and it's especially rewarding to know our team stood out during your evaluation process. We'll be sure to share your kind words with them. We truly appreciate your trust and look forward to continuing to support your team!
Kevin and Tim are pleasures to work with. I would highly recommend SalesGenie with Buyer Intent Add-On for anyone in Sales seeking to enlarge their business! Thank you. Heidi B Rodino CEO Future Energy Strategies Turn Data into Dollars
Thank you, Heidi, for your wonderful review and recommendation! We're delighted to hear that Kevin and Tim have been a pleasure to work with and that you're finding value in Salesgenie with the Buyer Intent Add-On. We'll be sure to share your kind words with them. We truly appreciate your trust and look forward to continuing to support your business growth. Thank you for choosing Salesgenie!
Very quick turnaround on all requests, appreciate the service.
Thank you for your kind review, Bryan! We're so glad to hear that our team was able to provide quick turnaround times and responsive service. We truly appreciate your trust and are committed to delivering the support you need. Thank you for choosing us—we look forward to working with you again!
We just started but all is well now
Thank you for your review, Michelle! We're glad to hear that your experience has been positive so far. We appreciate the opportunity to work with you and look forward to continuing to support your success. If there's ever anything you need along the way, our team is here to help!
The rep was professional, helpful and kind. The data is missing a lot of CPA's in the area so the data is not as complete or accurate as I would have liked.
Thank you for your honest feedback, Fran. We're glad to hear that our representative provided professional, helpful, and friendly service. We're sorry that the data did not fully meet your expectations, particularly regarding CPA coverage in your area. We appreciate you sharing your experience, and we'll pass your feedback along to our team as we continue working to improve the quality and coverage of our data. Thank you for giving us the opportunity to serve you.
As amazing as it sounds, Salesgenie does not contain any job titles. They roll all titles into about 15 general categories (CEO, VP, Manager, etc.) and that's it. So if you are trying to target a specific job title, you are out of luck. And they hide this from you. I tried a demo with 5 names, but you adownload them to see if you get real job titles. You have to sign up to download, and once you discover the flaw, you are on the hook for the first month...no refunds. So don't waste the $150 - $200, find a platform that includes job titles!
We're sorry to hear that your experience didn't meet your expectations, David. We understand how frustrating it is when a product doesn't align with what you were expecting, particularly when it comes to search capabilities and subscription expectations. Your feedback regarding job title filtering, the evaluation process, and our billing policy is valuable, and we'll share it with the appropriate teams for review. We'd appreciate the opportunity to better understand your concerns and discuss your experience. Please reach out to our customer support team so we can look into this further.
I was charged for a revision . There should never have been an extra charge for a revision. There are some phone numbers that are disconnected.
We're sorry to hear about your experience, Ronnie. We understand how frustrating it is to be charged for a revision when you weren't expecting it, and we appreciate you bringing this to our attention. We're also sorry to hear that some of the phone numbers were disconnected. We'd appreciate the opportunity to review both the billing and data quality concerns with you. Please reach out to our support team so we can investigate and work toward a resolution. Your feedback is important to us and helps us improve.
Kristin went out of her way to help me design the perfect list even when I was not sure what I actually wanted when we began speaking. She was personable, patient, and really wanted to understand what I was looking to accomplish and design a list based on the best possible avatar. I am very grateful for people like her, who make the business world a better place!!
Thank you so much for your thoughtful review, Alex! We're delighted to hear that Kristin took the time to understand your goals and helped you build the right list for your needs. Providing personalized guidance and exceptional service is what we strive for, and we're so glad Kristin made such a positive impact on your experience. We'll be sure to share your kind words with her. Thank you for your trust—we look forward to supporting your success again in the future!
Our experience with Salesgenie (Data Axle) has been very disappointing. We subscribed because we needed reliable homeowner contact information for our cold-calling campaigns. Unfortunately, many of the records we received didn't include a phone number at all. Of the records that did have phone numbers, a large number were disconnected, invalid, or simply did not work. This resulted in our team spending countless hours calling numbers that led nowhere. We contacted customer support multiple times, and one of our team members requested credits for several unusable lead lists. While they explained that some phone numbers were located in different columns and later introduced a cell-phone-only option, the overall quality of the data still did not meet our expectations. It was also difficult to get in touch with our account manager. Getting responses often took longer than expected, making it frustrating to resolve issues or get the support we needed. When we decided to cancel the service because it wasn't working for our business, we were informed that we still owed money on a date we were not expecting. We believed we had fulfilled our commitment, so the billing and cancellation process was confusing and frustrating. Overall, we paid for a service that did not deliver the quality of data we were promised. Between the missing phone numbers, the large number of invalid contacts, the difficulty reaching our account manager, and the challenges with canceling the subscription, our experience was extremely disappointing. Based on our experience, we cannot recommend this service to businesses that rely on accurate, high-quality contact data and responsive customer support
We're sorry to hear that your experience did not meet your expectations, Smerly, and we appreciate you taking the time to share such detailed feedback. We understand how important accurate contact data and responsive support are to your business, and we regret the frustration you've described regarding data quality, communication, and the cancellation process. Your concerns are important to us, and we've shared them with the appropriate teams for review. We'd appreciate the opportunity to look into the specific issues you encountered and better understand what happened. Please reach out to our customer support team or your account representative so we can review your experience, including the data concerns and billing questions, and work toward a resolution. Thank you again for your honest feedback. It helps us identify areas where we need to improve, and we hope to have the opportunity to address your concerns.
#DATA axle did a good job filtering out specific individuals from conflicting industries. That makes my job a lot easier.
Thank you for your great feedback, Michael! We're glad to hear our data filtering helped you identify the right audience and exclude conflicting industries. Making your job easier and helping you work more efficiently is exactly what we aim for. We appreciate your support and look forward to helping you with your future campaigns!
We're sorry to hear that the leads didn't meet your expectations, Guillermo. We value your feedback and would appreciate the opportunity to understand what went wrong. Please reach out to our support team so we can review your experience and see how we can help.
Thank you, Damon, for your time and knowledge.
Thank you for your kind words, Rebecca! We're so glad Damon was able to provide the time, knowledge, and support you needed. We'll be sure to share your appreciation with him. Thank you for choosing us—we look forward to helping you again in the future!
Thank you for your kind review, Angie! We're delighted to hear you had a great experience with our customer service team. We truly appreciate your support and look forward to assisting you again whenever you need us!
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