Improvement
Most of the "business emails" we received were personal emails.
Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes.Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most.Need assistance? Connect with marketing experts today or call 800.621.5847.
Written by the business, not verified by us.Salesgenie by Data Axle (salesgenie.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
Reviewers had a great experience with this company. Customers frequently praise the helpful staff and dedicated representatives for their exceptional patience, guidance, and professionalism throughout the entire interaction. People also note that acquiring custom mailing lists is a very smooth, efficient, and well-organized process that saves valuable time. Some reviewers were not happy with the overall accuracy of the purchased data and specific product features. Consumers mentioned that certain downloaded contacts were outdated, generic, or failed to match their precise business requirements. A few users also experienced challenges when trying to navigate training materials and coordinate customer support requests.
Auto-generated from all reviews of this business. For reference only.Most of the "business emails" we received were personal emails.
Truth is, I’ve only had one response to my emails. And it was FU… Many have bounced back as undeliverable. This may not be the best course of action for my foundation.
Thank you for your kind feedback, Bryan! We’re glad to hear our team has been there when you needed them and made your experience a helpful one. We truly appreciate your support and look forward to continuing to be a reliable partner for you.
I have had the pleasure of ordering a few times and the Representative, Mark P. has done an excellent job with the customer service. Thank you!
Thank you for your continued trust and support, Susan! We’re so glad to hear that Mark P. has consistently provided excellent service each time you’ve worked with us. We’ll be sure to share your kind words with him. We truly appreciate your business and look forward to helping you again!
Very quick to get the information to me. Also was willing to modify the format so it was easier to use.
Thank you for your feedback, Don! We’re glad our team was able to get the information to you quickly and adjust the format to make it easier for you to use. We appreciate the opportunity to support your needs and look forward to working with you again!
My Salesgenie salesperson was Shawn and she was really helpful! Looking forward to further working with you all.
Thank you for sharing your experience, Rick! We’re so glad Shawn was helpful and made your experience with Salesgenie a positive one. We’ll be sure to pass along your kind words. We appreciate your trust and look forward to working with you again!
It’s okay. Less businesses than I know there are. The self serve platform is fairly easy to use. Sales reps will call to upsell you.
Thank you for sharing your feedback, TG. We’re glad to hear that you found the self-service platform easy to use, but we’re sorry the business coverage didn’t fully meet your expectations. We also appreciate your feedback regarding the sales follow-up. Comments like yours help us better understand where the experience can be improved.
We got a very good and detailed explanation of what the process was, what they could do for us and what we should expect. We also got insight into the methodology of what they did -'the how'. Data came back in much better shape.
Thank you for sharing your experience, Todd! We’re glad our team took the time to clearly explain the process, set expectations, and give you a better understanding of how the work was done. It’s especially great to hear that your data came back in much better shape. We appreciate your trust in our team and look forward to supporting you again!
From initial contact through purchase Larry Rosenthal was very helpful, listened to my needs, recommended the right product, and delivered promptly. Highly recomend!
Thank you for the wonderful feedback, Brian! We’re glad to hear that Larry took the time to listen to your needs, recommend the right solution, and make the process smooth from start to finish. We’ll be sure to share your kind words with him. We truly appreciate your recommendation and look forward to working with you again!
The experience was great all around. I appreciating having expert advice. Leads were delivered quickly. Prices are more than fair. I look forward to working with them in the future.
Thank you for sharing your experience, David! We’re happy to hear that the guidance from our team was helpful and that your leads were delivered quickly. It’s also great to know you found the pricing fair. We truly appreciate your trust and look forward to working with you again in the future!
Since using the list, I have been notified that some of the data you provided is outdated--in some cases by years.
We’re sorry to hear that some of the data you received was outdated, Vianney. We understand how frustrating it is to discover that information has changed, especially when you’re relying on the list for outreach. We take data quality seriously and appreciate you bringing this to our attention. Please reach out to our team directly so we can review the records in question and better understand what happened.
Phil Haas not only represents the spirit of being a "genie" but is actually a thoughtful, insightful person to work with. Ray Mars Chaffee
Thank you for the wonderful feedback, Raymond! We’re so glad to hear that Phil brought thoughtfulness and insight to your experience with Salesgenie. We’ll be sure to share your kind words with him. We truly appreciate you taking the time to recognize his work and thank you for choosing us!
Just what we needed to complete our mailing project.
Thank you for sharing your feedback. Barbara! We’re glad we could provide exactly what you needed to complete your mailing project. We appreciate the opportunity to support your campaign and hope to work with you again on the next one!
I was trying to find data enrichment for our company and was contacted by a sales rep, Jennifer, from Sales Genie and she put me in contact with Erik from Data Axle. When I was quoted the price from Jennifer, she said nothing about how this actually works. I simply wanted to enrich my own data by finding missing information so I could load it back into my own proprietary database. She qouted me a price and said they could offer that service. After I spent a lot of time getting the csv file ready for them to do the work, I sent it off and only then, at the end, did they have their "terms" page that I would have to sign when making a payment to get the enriched data back. Guess what? They are only "renting" you this information, which you would have to buy again the following year, and their terms are ridiculous in wanting to audit your own data if they so choose to do so. It was completely misrepresented, I only wanted a one time deal to find missing data, and they wanted me to sign up as a long term customer and "rent" their data. I would caution anyone to ask for all terms and conditions up front before you ever ask them to do any work for you.
We’re sorry this experience left you feeling that the service and terms were not clearly represented upfront, Todd Dixon. We understand how frustrating it must have been to prepare your data and move through the process only to discover terms that did not align with what you expected from a one-time enrichment project. Clear communication about pricing, data usage rights, licensing terms, and ongoing requirements is important, and we appreciate you highlighting where you felt that communication fell short. We take your concerns seriously and will share your feedback with the appropriate teams for review.
The initial call with Logan was great. The handoff to the next in line didn't go so well; lack of response on multiple attempts. Finally, I reached out to Logan and he resolved instantly. My advice, train better.
We appreciate you sharing this candid feedback, Michael. We’re glad Logan provided a strong initial experience and was able to quickly resolve the issue when you reached back out. At the same time, we’re sorry the handoff and follow-up fell short of the level of service you expected. Your feedback about improving consistency and training across our team is valuable, and we’ll make sure it’s shared with the appropriate team. Thank you for giving us the opportunity to improve.
The numbers are old. Most ( 68%) are either out of service or no longer working. This is not good and is a total waste of my time and money.
We’re sorry to hear about your experience, William. We understand how frustrating it is to spend valuable time contacting numbers that are no longer in service, especially when you’re relying on the data for your outreach. We take data quality concerns seriously and appreciate you sharing the specific results you encountered. Please contact our concern team so we can review your list and determine how we can best address the issue.
Timothy was very responsive and effectively addressed all my questions.
Thank you for your kind feedback, Damon! We’re glad Timothy was responsive and able to provide clear answers to all your questions. We’ll be sure to share your appreciation with him. Thank you for choosing us—we truly value your support!
great data company with a lot of extra info
Thank you for your great feedback, Harley! We're glad to hear you're happy with the quality of our data and the additional information available. We appreciate your support and look forward to continuing to provide the data and insights you need to reach your business goals.
The platform does not include real job titles, only a short list of generic titles. While they made it clear that you could only search by these generic job titles, it was not made clear that they did not include this most basic information in the download. The training person was not sure but reassured me that I could simply cancel if they weren't there. When I confirmed that Salesgenie was missing one of the most important pieces of contact data, they charged me for one month for the 5 names I downloaded. Very deceptive practices and insisting on sticking you with a bill for 2 min of use shows that this is a scam company.
We're very sorry to hear about your experience and understand your frustration, David. We recognize how important it is to clearly communicate what data is available in Salesgenie, what will be included in a download, and the terms associated with cancellation and billing. We regret that your experience left you feeling that these expectations were not clear. We take your concerns regarding job title information, the guidance you received, and the charge to your account seriously. We appreciate you bringing this to our attention and encourage you to contact our customer support team so we can review the details of your experience and address your concerns directly.
Courtney was extremely knowledgeable and helpful in walking us through the Salesgenie platform and the features most applicable to our business needs. She was also very patient and thorough, answering our many questions on multiple occasions and making the entire process move along smoothly. We really appreciated her professionalism, responsiveness, and willingness to help every step of the way.
Thank you for your wonderful feedback, Thomas! We're thrilled to hear that Courtney made your experience with Salesgenie smooth and informative. Her knowledge, patience, and dedication to understanding your business needs are exactly the qualities we value on our team. We'll be sure to share your kind words with her. We truly appreciate your trust and look forward to supporting your continued success with Salesgenie!
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