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Salesgenie by Data Axle

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102 reviews

4.1102 reviews
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About Salesgenie by Data Axle

Data updated
Website
salesgenie.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
95% (19/20)
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About this business

Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes.Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most.Need assistance? Connect with marketing experts today or call 800.621.5847.

Written by the business, not verified by us.

Is Salesgenie by Data Axle legit?

Salesgenie by Data Axle (salesgenie.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the helpful staff and dedicated representatives for their exceptional patience, guidance, and professionalism throughout the entire interaction. People also note that acquiring custom mailing lists is a very smooth, efficient, and well-organized process that saves valuable time. Some reviewers were not happy with the overall accuracy of the purchased data and specific product features. Consumers mentioned that certain downloaded contacts were outdated, generic, or failed to match their precise business requirements. A few users also experienced challenges when trying to navigate training materials and coordinate customer support requests.

Auto-generated from all reviews of this business. For reference only.

What people say

I appreciated the clear communication…

I appreciated the clear communication and timely follow-up.

Reply from Salesgenie by Data Axle2026-07-21

Thank you for your kind review, Doug! We're so glad to hear that you appreciated our clear communication and timely follow-up. Providing a smooth and responsive experience is something we strive for every day. We truly appreciate your feedback and look forward to working with you again!

very professional and the your group…

very professional and the your group was very organized in hanks ron

Reply from Salesgenie by Data Axle2026-07-21

Thank you for your kind words, Ron! We're delighted to hear that you found our team professional and well organized. Providing a smooth and positive experience for our customers is always our goal. We truly appreciate your feedback and look forward to working with you again!

NEVER WAS DISCLOSED THAT I HAVE TO…

NEVER WAS DISCLOSED THAT I HAVE TO REGISTER TO DNC. IN ORDER TO HAVE THE PHONE NUMBERS FROM PEOPLE ON THE LIST, I FIND THIS PART UNETHICAL.

Reply from Salesgenie by Data Axle2026-07-20

We're sorry to hear about your experience, Jose. We understand how frustrating it can be when important requirements aren't as clear as expected. Compliance with Do Not Call (DNC) regulations is an important part of responsible marketing, and we appreciate your feedback about how this information was communicated. We'd welcome the opportunity to discuss your concerns and clarify the requirements. Please reach out to our support team so we can assist you further.

everything is wrong with this system

everything is wrong with this system. Nothing works. phone numbers are wrong or fax numbers. the search option does not really filter to combine new businesses and keyword search and the key word search is useless.

Reply from Salesgenie by Data Axle2026-07-14

We're sorry to hear that your experience didn't meet your expectations, Rock. We understand how frustrating it can be when the data and search functionality don't work as expected. Your feedback about the phone numbers, keyword search, and filtering capabilities is valuable, and we'll share it with our team for review. We'd appreciate the opportunity to learn more about the specific issues you encountered so we can investigate and help find a solution. Please reach out to our support team—we're here to help.

LEADS

Great platform for marketing and creating leads

Reply from Salesgenie by Data Axle2026-07-16

Thank you for your review, Greg! We're glad to hear our platform is helping you with your marketing efforts and lead generation. It's great to know you're finding value in what we offer. We appreciate your support and look forward to helping you connect with even more prospects!

You gave me the wrong content 5…

You gave me the wrong content 5 listings where actual insurance carriers 2 where law firms and 1 was a captive agency. Technically I need my money back logan

Reply from Salesgenie by Data Axle2026-07-14

We’re sorry to hear that the results did not meet your expectations, William. We understand how frustrating it is to receive content that does not match your criteria, and we appreciate you bringing this to our attention. Please contact our support team with the details so we can review what happened and work toward a resolution.

Some surprising outcomes.

It took quite a long time to complete the purchase. We understood that the emails were checked as they were being compiled. There were a significant number that bounced.

Reply from Salesgenie by Data Axle2026-07-13

Thank you for taking the time to share your feedback, Anita. We’re sorry to hear that the purchase process took longer than expected and that the email quality didn’t fully meet your expectations. We understand how important a smooth buying experience and accurate data are to your success. Your comments regarding turnaround time and email bounce rates have been shared with our team for review as we continuously work to improve both our processes and data quality. We truly appreciate your feedback and the opportunity to better serve you. Thank you for choosing Salesgenie.

Kevin Fellows was great

Kevin Fellows was great. Went beyond the normal and helped me. Very professional

Reply from Salesgenie by Data Axle2026-07-13

Thank you for taking the time to share your experience, Dwayne! We're delighted to hear that Kevin Fellows went above and beyond to help you. We'll be sure to pass along your kind words to him—recognition like this means a lot. We appreciate your trust in Salesgenie and are grateful for the opportunity to support your business.

Data Axle Business Append Process

Overall, I don't like the coordination between the SalesGenie and data append groups. I am a savvy user of the data and was still confused on who to go to for data requests. Also, I feel response times aren't very good for rush orders. I expect to have a 48 hour turnaround on any request. Lisa Moore, a sales executive, is very good at helping me through the whole process even though none of this order was in her group. She is great at customer service!

Reply from Salesgenie by Data Axle2026-07-13

Thank you for taking the time to share your experience, Derek. We appreciate your honest feedback about the coordination between our Salesgenie and Data Append teams. We understand how important it is to have a clear point of contact and timely communication, especially for rush requests, and we'll share your comments with our teams as we continue improving the customer experience. We're especially grateful for your kind words about Lisa Moore. We'll be sure to pass along your recognition—it's wonderful to hear that she went above and beyond to guide you through the process and provide excellent customer service. Thank you again for your valuable feedback and for choosing Salesgenie.

The Team is great

The Team is great, Jenny was a huge help along with her crew walking us through the process.

Reply from Salesgenie by Data Axle2026-07-13

Thank you for your wonderful feedback, RK! We're so glad to hear that Jenny and the rest of the team made your experience a positive one. We'll be sure to share your kind words with them—they'll truly appreciate the recognition. Thank you for choosing Salesgenie, and we look forward to continuing to support your success!

The team was very responsive and…

The team was very responsive and helpful every step of the way. They offered money saving tips as well.

Reply from Salesgenie by Data Axle2026-07-09

Thank you for your kind words, Amy! We're delighted to hear that our team was responsive and helpful throughout your experience. It's also great to know that the money-saving tips we shared were valuable to you. Providing excellent service and helping our customers find the best solutions is always our goal. We truly appreciate your feedback and thank you for choosing us. We look forward to serving you again in the future!

I miss the old User Interface

It's been a few years since I've used your system and I really prefer the old user interface. It was simpler and easier to understand. Your new interface gets complicated and ends up including many prospects that aren't desired for the list we are building. It's really important to go through every single detail and screen to make sure we are getting what we think we're buying. Out of a purchased list of 4800 prospects, I was really only interested in about 2500 of them.

Reply from Salesgenie by Data Axle2026-07-09

Thank you for sharing your feedback, Michael, and we are sorry to hear that the new interface has not been as simple or intuitive for you as the previous one. We understand how important it is to have a straightforward experience, especially when building a prospect list and making sure the results match your needs. It is frustrating to have to review so many details and screens, particularly when the final list includes prospects that are not a fit for your goals. We also understand your concern about the list size and the number of records that were actually useful to you. Our goal is always to help you get the most relevant data possible, and we regret that this purchase did not fully meet your expectations. Your feedback is valuable, and we will share it with our team as we continue working to improve the user experience and list quality. Thank you again for taking the time to let us know about your experience.

Amazing customer service

Amazing customer service. Very nice and they really take the time to tailor a specialized plan for your needs.

Reply from Salesgenie by Data Axle2026-07-06

Thank you so much for your kind words, Adam! We're delighted to hear you had a great experience. Providing personalized service and taking the time to create the right plan for each customer is very important to us. We truly appreciate your support and look forward to helping you again in the future!

Larry was very helpful and professional…

Larry was very helpful and professional and we are very pleased with our experience.

Reply from Salesgenie by Data Axle2026-07-06

Thank you for your wonderful feedback, Andrew! We're so glad to hear that Larry was helpful and professional, and that you were pleased with your experience. We'll be sure to share your kind words with him. We truly appreciate your support and look forward to serving you again!

We are very pleased with the level of…

We are very pleased with the level of service and teamwork within your organization. We felt like a valued customer from the 1st communication with Courtney and then subsequently from the rest of the team. We just quoted our 1st new biz response—soon to be a customer. Thanks. We will be doing one more mailing in the Spring which is when our other primary product/service lines begin. We will have you redesign it at that time. It is a pleasure partnering with you. Happy Summer to all 😊

Reply from Salesgenie by Data Axle2026-07-02

Thank you so much for your wonderful feedback, Sandy! It means a great deal to hear that you felt valued from your very first interaction with Courtney through every step of the process. We're excited to be part of your journey and are thrilled to hear you've already sent out your first new business response. We truly appreciate your partnership and look forward to working with you again on your Spring mailing and redesign. Wishing you continued success, and happy summer to you as well! 😊

Excellent customer service

My sales rep Mark P has always provided quick, informative quotes. He explains each step of the process so I always feel informed.

Reply from Salesgenie by Data Axle2026-07-02

Thank you for your wonderful feedback, Julee! We're so glad to hear that Mark has consistently provided quick, informative quotes and kept you informed throughout the process. Clear communication and exceptional service are priorities for our team, and we're delighted that Mark has delivered both. We'll be sure to share your kind words with him. We truly appreciate your business and look forward to working with you again!

Mandy was great

Mandy was great! She followed up with me several times at my request until I was able to make a decision and purchase my list.She then redid my list by street address so that I would be in a better situation to use my list. She was friendly and very professional. Mandy is a great asset to your company.

Reply from Salesgenie by Data Axle2026-07-02

Thank you so much for your thoughtful review, Paul! We're thrilled to hear that Mandy provided the patience, follow-up, and personalized support you needed throughout the process. Going the extra mile to ensure your list was organized in the most useful way is exactly the level of service we strive for. We'll be sure to share your kind words with Mandy—she'll be delighted to know she made such a positive impact. We truly appreciate your business and look forward to helping you again!

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