Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes.Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most.Need assistance? Connect with marketing experts today or call 800.621.5847.
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Is Salesgenie by Data Axle legit?
Salesgenie by Data Axle (salesgenie.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the helpful staff and dedicated representatives for their exceptional patience, guidance, and professionalism throughout the entire interaction. People also note that acquiring custom mailing lists is a very smooth, efficient, and well-organized process that saves valuable time.
Some reviewers were not happy with the overall accuracy of the purchased data and specific product features. Consumers mentioned that certain downloaded contacts were outdated, generic, or failed to match their precise business requirements. A few users also experienced challenges when trying to navigate training materials and coordinate customer support requests.
Auto-generated from all reviews of this business. For reference only.
I’ve bought from Data Axle before and I’ve never had the hassle I’ve had with this order. I called for a mailing list. I’ve done this before. And gotten exactly what I wanted. This time, I got a list with no emails. Really? Also no phone numbers. I got several different explanations as to why this was, all ‘blaming me’ for not knowing better. So I had to pay over $200 more to get what I needed which put this list (with fewer people) way over what I had paid for previous lists. No apologies for misunderstanding. Just pay or else. And the problem is, my original list may not have come with what I needed, but it certainly contained a ton of garbage information I didn’t need. This was a lousy experience and will have me looking for other vendors. I’m not fond of bait and switch as a way of doing business.
Reply from Salesgenie by Data Axle2026-06-08
Thank you for your feedback, Sara.
We’re very sorry to hear about your experience, especially as a returning customer who has had positive experiences with us in the past.
We understand your frustration regarding the list you received, the unexpected additional costs, and the confusion around what was included in your order. We also regret that our communication left you feeling blamed rather than supported. That is not the experience we want our customers to have.
Your concerns about the value of the data provided and the lack of clarity around the available contact information are being taken seriously. We appreciate you bringing this to our attention and would welcome the opportunity to review your order and better understand where expectations and delivery did not align.
Thank you for sharing your experience. Your feedback helps us identify areas where we need to improve both our service and communication.
Thank you for your feedback, Brian!
We’re glad to hear you found our team helpful and appreciated the communication throughout your experience.
We truly appreciate your support!
Oustanding customer service and commmunication combined with knowledge of industry and data.
Reply from Salesgenie by Data Axle2026-06-03
Thank you for your feedback, John!
We’re delighted to hear that Jenny provided such a positive experience. Her professionalism and dedication to helping customers are truly appreciated.
Thank you for taking the time to share your kind words!
All the numbers are disconnected wrong or just don’t work bad list. Quality sucks badly.
Reply from Salesgenie by Data Axle2026-06-02
Thank you for your feedback, Jerome.
We’re very sorry to hear about your experience and understand how frustrating it is to receive contact information that doesn’t meet your expectations.
Data quality and accuracy are extremely important to us, and we regret that the list you received contained disconnected or incorrect numbers. We’d appreciate the opportunity to review the records in question and better understand the issues you encountered.
Please reach out to us directly so we can investigate further and work toward a resolution. Your feedback helps us continue improving our data quality.
Thank you for your feedback, Walter!
We’re delighted to hear that Jenny provided such a positive experience. Her professionalism and dedication to helping customers are truly appreciated.
Thank you for taking the time to share your kind words!
Nicholas and Erik have been helpful in understanding and helpful in supporting our Ad needs.
Reply from Salesgenie by Data Axle2026-06-02
Thank you for your feedback, Joseph!
We’re glad to hear Nicholas and Erik have been helpful in understanding your needs and supporting your advertising efforts.
We truly appreciate your trust and look forward to continuing to work with you!
The mail list you provided to me was out of date and had errors in it. That shows me that you aren't keeping your data base current.
Reply from Salesgenie by Data Axle2026-06-01
Thank you for your feedback, Don.
We’re sorry to hear the mailing list contained outdated information and errors. We understand how important accurate, current data is to the success of your outreach efforts.
Data quality is a top priority for us, and we continuously update and verify our records to improve accuracy.
We appreciate you bringing this to our attention and would welcome the opportunity to review the specific issues you encountered and work toward a resolution.
The sales person Mandy Haas was very patient with me and walked me through the process.
Reply from Salesgenie by Data Axle2026-06-01
Thank you for your feedback, Sherie!
We’re so glad to hear Mandy Haas was patient and took the time to walk you through the process.
Providing helpful, personalized support is important to us, and we appreciate you sharing your experience!
Thank you for your feedback, Bill!
We’re glad to hear you found our team very responsive. We truly appreciate your support and the opportunity to work with you!
Tim has been a great help and doing a good job of taking over our account from Phil- who also did a great job.
Reply from Salesgenie by Data Axle2026-06-01
Thank you for your feedback, Samantha!
We’re glad to hear Tim has been a great help during the transition and is continuing to provide excellent support. We also appreciate your kind words about Phil and the work he did on your account.
Thank you for your continued trust in our team!
The product is a great product that gives lots of options to narrow done our target audience. The phone numbers are fairly accurate compared to other lead services.
Reply from Salesgenie by Data Axle2026-06-01
Thank you for your feedback, Amanda!
We’re glad to hear you’re finding value in the platform’s targeting options and ability to narrow down the right audience. It’s also great to know the phone number accuracy has compared favorably to other lead services.
We truly appreciate you sharing your experience!
Your leads are dated, at least two years for every person I have tried to contact.
Software is a bit clunky, i.e., deleting a lead.
Reply from Salesgenie by Data Axle2026-05-28
Thank you for your feedback, Kevin!
We’re glad to hear you’ve built a positive business relationship with our team and that the effort to understand your situation and adapt to your needs made a difference.
We truly appreciate your support!
Kristen has been great to work with. She is knowledgeable, and jumps right in to use her expertise to help find the population of focus.
I tend to work evenings and Sunday, so initially, I found your hours to be very limiting, but the more I know and understand how the system work, this is becoming less important.
Reply from Salesgenie by Data Axle2026-05-28
Thank you for your thoughtful feedback, Joy!
We’re so glad to hear Kristen has been knowledgeable and proactive in helping you find the right population of focus.
We also appreciate your honest comments about availability and are happy to hear the platform has become easier to navigate as you’ve grown more familiar with it.
Your feedback helps us continue improving the experience for our customers.
Very good business relationship concerned to understand my situation trying to construct positive adaptations
Reply from Salesgenie by Data Axle2026-05-21
Thank you for your feedback, William!
We’re glad to hear you’ve built a positive business relationship with our team and that the effort to understand your situation and adapt to your needs made a difference.
We truly appreciate your support!
Salegenie has been a really great platform to work with. The system is easy to use, has the features we were looking for, and the pricing and plan options are very reasonable. What really made the experience stand out, though, was the staff. Karen has been an absolute pleasure to work with — responsive, helpful, and genuinely committed to making sure we had a great experience. Highly recommend Salegenie for anyone looking for a reliable and user-friendly platform.
Reply from Salesgenie by Data Axle2026-05-18
Thank you so much for your wonderful feedback, Kathy! We’re thrilled to hear Salesgenie has been a great fit for your needs and that you’ve found the platform easy to use, feature-rich, and reasonably priced.
We’re especially glad to hear Karen made such a positive impact on your experience. She truly cares about supporting our customers, and your kind words will mean a lot to her.
We sincerely appreciate your recommendation and look forward to continuing to support your success!
I had a specific request around addresses, and was told the system could easy do this. In my on boarding call, it quickly became apparent they didn't have 40% + of the addresses I needed, and it took lots of effort to fin out which were missing.
I've requested a refund and I'm still waiting.
Reply from Salesgenie by Data Axle2026-05-18
Thank you for your feedback, Weldon.
We’re very sorry to hear that your onboarding experience did not meet expectations and that the data available did not align with the requirements you were initially told could be supported.
We understand how frustrating it must have been to spend additional time identifying missing addresses, especially after setting clear expectations upfront. We also apologize for the delay regarding your refund request.
Your concerns are being taken seriously, and we’d appreciate the opportunity to review your account and follow up on the status of your request. Thank you again for bringing this to our attention.
Our first time using the service, and we had many questions! Our representative was very patient and helpful with us and helped us determined exactly what we needed. I would highly recommend Salesgenie by Data Axle!
Reply from Salesgenie by Data Axle2026-05-19
Thank you for your wonderful feedback, Lisa!
We’re so glad to hear your first experience with Salesgenie was a positive one and that our representative was patient and helpful in guiding you to the right solution.
We truly appreciate your recommendation and look forward to supporting your continued success!
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