Body confidence community and online intimate apparel marketplace featuring our exclusive brand
Written by the business, not verified by us.Scacto (scacto.com) has a 3.8 out of 5 rating on OK.one, based on 320 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 25% give 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently praise the stylish clothing designs, premium fabrics, and the exceptionally helpful customer care team that handles inquiries daily. Many consumers state that the apparel matches online photographs well, offering great value and smooth order updates. People are especially happy with how quickly support resolves sizing exchanges when items do not fit correctly. However, some people mentioned issues with unexpected shipping delays and prolonged communication gaps when tracking missing packages. A few other people also felt that the actual items received did not match online photos, featuring disappointing fabric quality or incorrect measurements.
Auto-generated from all reviews of this business. For reference only.Made an order 05/10/25, to date I’ve not had any acknowledgment of my order, no email, no text, nothing! I’ve emailed asking the very same and that hasn’t been answered. Thus far I’m disappointed ~ no item/no refund.
The dress I ordered is amazing. First I had the wrong size but the customer service is super quick in responding and fortunately making the exchange was easy with their help!
I bought a pair of jeans shorts from scacto website , which I loved them from the first time I saw them, unfortunately they were to small and I asked for a bigger size, the customer service was very good, replied to my email very quick and they offered me 2 options which I can choose from, without sending the initial order back. Thanks for your professional assistance.I look forward to wearing them😊
Love it! It’s so chic and stylish. Can’t wait to wear it.
Beautiful dresses and amazing treat from the company!
I ordered clothes from SCACTO website and was disappointed with the quality — they looked different from what was shown online. The prices are charged in U.S. dollars, which I didn’t realise at first, and the same items can be found much cheaper elsewhere. I recommend checking carefully before buying.
Great customer service and jeans are so adorable and great quality
Like the rhinestones & the way they are made very cute!
Scacto has been nothing but amazing! I ordered the wrong size and they made sure everything was right with a quick response time! As for the jeans… they are amazing just like the description made with GREAT material! Will be ordering from them more frequently!!
I purchased the Black Beaded two-piece pant suit. Unfortunately, I needed a size exchange. I was very happy to find that Scacto gave me options making the process easy to do. The clothes are well made and good quality.
I ordered a item on Wednesday and have not received a confirmation or a delivery expectation date.
Never again ordering from this site! Returning an item is impossible, their policy is terrible and disappointing! Be cautious when ordering
Good quality dress and great service!
I picked the wrong size and they helped me prontly , the quality is great
Scacto has amazing customer service and quality of products. I love my jeans. Thank you.
Great costumer service, beautiful dresses!!!
I ordered the denim sleeveless cardigan it was a fast delivery wow it’s gorgeous everyone asks me where I got it the garments from Scacto are amazing and I will be back on their site browsing to see what else I can buy you are spoilt for choice and you will not be dissapointed thankyou Scacto Wendy Thompson from Middlesbrough
Purchased denim cardigan top from facebook page. Reviews were helpful in selecting size also feedback on product quality and overall look. I had a little trouble getting 10% discount code. Looking forward to receiving this item.
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