Seel

They resolved my issue quickly

They resolved my issue quickly! It was defiantly worth the cost of this on my order. I got a refund for my lost/stolen order after I showed proof.

they are the best and fast

Thank you for helping us.

Thank you for helping me out I really…

Thank you for helping me out I really appreciate it. I highly recommend you guys have the delivery person take pictures like everyone else does. At least then I would know exactly where the package ended up and can possibly have recovered it Thank God I insured it I would have been very upset but now im terrified to order it again and will avoid this site in the future unbelievable that there isn't a picture taken on an item of that value

You pay extra to return an item

You pay extra to return an item, then you pay for shipping

Good morning

Good morning , thank you so much again for the replacement of the items I had lost when it first happened I contact cost way about my package been stolen off my porch cost way gave me a number to call for seel and that was a disconnected number so I guess I had to follow protocol and go step by step to get my stolen items reverse or replace thank you again.

My package came opened with product…

My package came opened with product missing. The process was very easy and my situation was resolved quickly.

I will always insure from now on

Au top !!

Au top !!! Very good

Very easy and efficient return!

Returned golf clubs quick and easy…

Ordered used golf irons with graphite shafts. When they arrived they were steel shafts. Requested return and refund. The process was simple and quick. They sent the free return label. Time from dropping the return package at UPS to receiving the refund was 4 days.

I requested a refund and now waiting to…

I requested a refund and now waiting to see if they will process my request. They responded quickly and understood my reasoning. The only reason I didn't give 5 stars is because I'm still waiting on the outcome of my refund request. Update.. My refund request has been approved and sent to my bank account . Took about 3 days.

On the ball !

On the ball !! and sorted my problem out so quick which I really appreciated

Problem solved quickly and successfully

Quick with response regarding issues with deliveries especially undelivered items

Quick with response regarding issues with deliveries especially undelivered items. I received my refund when I escalated a missing delivered package.

Fast and easy

I paid so I could

I paid so I could Return an item there was no mention there were 7 days to do it in. As it was a gift I bought it and did not give it until after that 7 day window. The customer service rep Helping me was great but your policy is awful And I will never buy again from you because of this. I can buy from Amazon all day long and return without paying a fee and have no problems with it. I paid 73 for everything I got 53 back wow no words to describe the theft your policies produce

I got my refund within minutes of…

I got my refund within minutes of making a claim, so excellent service

My product came damaged and I was able…

My product came damaged and I was able to file a claim and get a gift card for what I paid within 12 hours. I appreciate that it didn’t take awhile to process this!

Emerald EsqGermany · 9 reviews · Experienced 2026-08-19 · Posted 2026-08-19

I insured the ring i bought from jeulia…

I insured the ring i bought from jeulia with seel. Id number is 2026080732200023293447752. Now i want to return and seel cannot find my order number on their system? Have i been scammed?