Seel

I appreciate how quickly my problem was…

I appreciate how quickly my problem was resolved clear communication and patience

Easy Interaction

Quick, easy interaction. Great service!

Seel helped with my refund with my lost…

Seel helped with my refund with my lost package. Would definitely recommend seel.

Easy fast process

Easy fast process. Understood my problem and found a solution.

So thankful I purchased the insurance 🙌…

So thankful I purchased the insurance 🙌 my order was lost in the mail and I was sooo upset . They have agreed to resend my order as well as a refund! Great customer service! I will definitely be purchasing again despite the issue.

Best customer services!

Well worth the price

Very communicative, efficient and timely. Well worth the price

Great customer service

I'm so glad I purchased the seel plan . My package was lost with FedEx and I received my payment back very fast and was a huge relief!!!

Super quick and on point

Great service and understanding.

I paid for worry free and you deducted…

I paid for worry free and you deducted 30% of the buying price and returned 60%- how is that worry free

Yall stop me from getting scamed so…

Yall stop me from getting scamed so much thank you for what yall do

I’m very disappointed with how this…

I’m very disappointed with how this order has been handled. FedEx delivered my package to the wrong house, and the delivery photo clearly shows a front door/entrance that is not mine. I paid extra for express shipping and the Worry Free service, and I still don’t have my shoes even though they’re already past the expected delivery date. At this point, I’m very dissatisfied with the service. I keep getting emails to verify my location, my drivers license a selfie of me that I feel is a little excessive! I sent all that information even though I felt they should be taking it up with FedEx! FedEx is the problem at this point and I’m still waiting for a resolution! It’s definitely not a worry free experience!

Worth the price

Worth the price. Bought a lovely handbag (final sale) thinking that It was a keeper. Good thing I chose Seel before purchase as the straps were too short to hold beyond my hands. they made the return seamless and quick. Offered different options for repayment. Contacted customer service and was assisted almost immediately.

They sorted my problem out in 5 minutes

I had been in touch with the retailer and the courier about not receiving all the items from my delivery and got no where. I contacted Seel on a sunday night and with in 5 mins they took all the details and the next morning I got an email sorting everything out. Absolutely fantastic! Fingers crossed I get my refund.

Pretty smooth and prompt refund for…

Pretty smooth and prompt refund for something o was unsure of size would be absolutely correct given shoes were Italian sizing. The one suggestion though is let us please use a QR code. Was not super easy to submit request and subsequently find and forward the label to an email address where I could later print. I could not print or adjust the size of it, so worried it wouldn’t been scan at the post office. The actual refund and Venmo part was easy and straightforward. May not be as easy for older generations less tech saavy.

First time using Seel

I had never heard of Seel before but decided to give it a try when purchasing 2 inexpensive items on Poshmark. The cost was minimal and the process for return was clear and simple. The process gives you more than one option to resolve the return: in both cases I chose a full return (minus the original shipping cost) and received my refund directly to my Venmo. The turnaround time and communication about the status was good. I was very happy with the process and will use it again.

Perfect was so worth it

Prompt service friendly staff

Quick effortless return

I never got my items it’s been 5 weeks