Seel

Well worth the cost.

When something goes wrong with your order it is stressful enough. The process to get a refund for the order was simple and quick. I was very grateful for the ease of doing this. It was well worth the cost.

Fantastic service

Fantastic service. Took about 5 days to get my refund after I had to meet with a notary online( they paid for it) then it was pretty quick after that. Thankful I got this service

You all were very helpful!

The product arrived damaged

The product arrived damaged, and several parts were missing. Unfortunately, I was only able to open and inspect the package after returning from vacation, which was beyond the inspection period. Despite this, the customer service representative was very understanding, granted an exception, and processed a full refund. I truly appreciate the excellent customer service and their willingness to resolve the issue.

Service was easy and smooth to use.

Quickly resolved my package that did…

Quickly resolved my package that did not arrive after multiple attempts to reach out the the seller. Refund was extremely quick

Easy process

Easy process. The only thing I would change is having the refund go back on the credit card from which it was purchased.

i had a problem with a refund for an…

i had a problem with a refund for an item, before seel got involved i would not have got my money, i can't thank them enough and would recommend the use of seel, thank you

Never received my items

Never received my items. Couldn't reach the delivery company. Horrible service.

Quick easy and efficient

It’s was a stress free experience

You pay for no protection

Due to a somewhat more expensive order (from Govee), I had used Seel’s “protection.” The delivery service’s app indicates that the package was delivered two blocks away, but the neighbors say they haven’t received anything. I thought I was protected against these kinds of problems. However, Seel requested a police report, which is already very unusual for a missing package. I filed a report with the police and duly provided everything Seel requested. Eventually, I received an email back rejecting my claim stating, “We’ve detected unusual activity and are unable to process your request at this time.” Shame! I received no explanation whatsoever for the rejection, and they simply left me to my fate. Don’t even bother with this “protection”!

I’m so happy with the service I…

I’m so happy with the service I received with my refund thank you for all help

Beware

Feeling very letdown with this company my delivery arrived but my door camera is broken/damage. I have sent them photos but they keep asking me for more photos. I have told them my camera is not the best but I have done what I could all I wanted was to get is sorted refunded or some kind of resolution.

Outstanding Customer Protection & Lightning-Fast Refund!

I had an excellent experience with Seel! Unfortunately, my Juicy Couture order was lost in transit and never arrived. I submitted a refund request through Seel, and the process was incredibly smooth and stress free. My claim was approved quickly, and I received my full refund within about an hour through Venmo, exactly as promised. Their customer protection service gave me real peace of mind, and I’m truly impressed by how efficiently they resolved my issue. I highly recommend Seel for the confidence and security they provide when shopping online. Thank you for the outstanding service!

I told them the issue and they…

I told them the issue and they immediately made it right!

Makes me feel safe

I liked it. Made me feel safe and like my package was secure. I had a package get misplaced/stolen and they refunded me the whole amount so I can move on.

Smooth refund process

Smooth refund process! Thank you!

TOTAL SCAM! DON'T WASTE YOUR MONEY.

II placed an order for a Flashforge Creator 5 Pro 4-Toolheads Enclosed Multi-Color 3D Printer on April 29th, 2026, and paid for “worry-free purchase” via Seel.com ($16.99 CAD), and not only did the product never arrive, Seel.com is refusing any support or refund for the loss... even though it falls within their reporting period. I received a delivery notification from UPS stating that the printer would be delivered on July 9th, 2026. I did not receive the printer on this date. I chatted with live support via Seel.com to see if they would be able to resolve this issue, and was informed that the reporting window closed on July 28th, 2026… Even though that contradicts the reporting guidelines listed in the email they had sent when I paid for their service. I have been scammed out of $1200 by this company and have nothing to show for it.

Beware if the "Worry free" scam!

Beware if the Worry free scam! I purchased 2 dresses from Karen millen on 15th July. I never received the items. I'm trying to recover the money since. Seel said they refunded the money minus £18.02 protection that was automatically added to my total and never agreed with. I emailed Seel several times to ask for a full refund, including the £18.02 worry free amount. They refused to refund this amount saying I used this protection! Can Seel read their own T&C and clarify when I used this protection if the items were never sent to me. This is a scam to make money without sending the items!! Can you acknowledge your T andC before refusing to refund my money for something you never sent??? Worry-Free Purchase® provides the following protection: Extended return windows – Seven (7) additional days to decide. Post-delivery theft coverage – Protection for packages stolen or missing after delivery. Delay compensation if the items are not delivered within 10 days.