Ship Auto Now is the most reliable Auto Shipping company in the United States. We deal in Car, Motorcycle shipping all across the US. We provide both Open and Enclosed Car Transportation.
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Is Ship Auto Now LLC legit?
Ship Auto Now LLC (shipautonow.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, polite professionalism, and consistent communication throughout the entire vehicle shipping process. Consumers often mention that their cars arrive safely, precisely on schedule, and without any unexpected complications.
Some reviewers were not happy with sudden price increases that frequently occurred right before the scheduled pickup date. Consumers noted that initial quotes sometimes changed unexpectedly, which left them dealing with significantly higher costs than originally agreed upon. People explained that navigating these frustrating last-minute changes caused considerable stress and disappointment during the vehicle transport.
Auto-generated from all reviews of this business. For reference only.
I called and talked to Christina and we signed a contract for my truck to be delivered on 1/10/2026. Today. She said she would call me with delivery drivers phone number. Then she never called me back with his number. I waited till the next morning to call her back. Then she told me after we signed a contract for delivery on 1/10/2026. That she wouldn’t be able to deliver it until Monday. And of course she already got my 100 dollar deposit before she scammed me on my delivery date of 1/10/2026. If I don’t get my truck delivered today like I was supposed to. I will boycott her business all over the internet. I am searching for her address now. It’s like she gets your deposit then doesn’t deliver when the contract says.
Bob Doss made my experience with ship auto great. Bob kept his word and communicated thoroughly and was able to get me the best price. Honesty goes a long way. Thanks Bob for your integrity!
Communication with ship auto has been excellent from start to finish. We worked directly with Max 786-481-4760, who was always clear, responsive, and extremely professional. The support made our work much easier, and the entire process ran smoothly. We truly appreciate their efficiency and outstanding communication. We couldn’t be happier with this partnership and will definitely continue working with them in the future.
Bait and switch pricing. Quote to ship auto from FL to OK was good but then when it came time to ship the price almost doubled and when I called to cancel the order they wanted a cancellation fee. Beware of this company check the reviews. Company is not recognized by the BBB
Bait and Switch pricing plus did not fulfill what they offered
Ship Auto is a mess. Avoid them no matter what you think or hear or read. They quoted a price which I agreed to, then called and asked for more. Their agent told me the truck broke down on way to pick up and they needed repair money. What a joke. One truck showed up after 48 hours after pickup day, and same day a second truck also showed up. I agreed to the up charge since the vehicle was in their hands, and the employee stated he would give me a credit for next move - I have no correspondence for that lie. Oh, the employee said if "I" did not pay the upcharge, the additional fee would come out of his pocket. Look at the good review names - I think a bunch are make believe. The agent stated a very English name but had a strong Russian or mid-East accent. I am turning my comments over to the state as a complaint. Interstate shipping is covered by Federal government so they get a letter as well.
Warning: Bait and Switch – Do NOT Use This Company
Do NOT use this company for car shipping. I was communicating with a representative named Brad and was quoted $600 all-inclusive to ship my car. I confirmed that the total cost was $600 all-Inclusive. A pickup was scheduled for Saturday 12/20/2025, after I provided both pickup and drop-off addresses.
Brad sent me a contract link to sign, stating it would be forwarded to the driver. He also required a $200 reservation deposit, which I paid after he called me to collect my card information.
After the payment was made, he suddenly claimed he could not find a driver for the scheduled date and moved the pickup to 12/22/2025. On 12/22/2025, he again said he could not find a driver for the agreed price of $600. At that point, the price increased from $600 to $1,000.
When I told him I wanted to cancel, he said there would be a $200 cancellation fee.
This is a clear bait-and-switch tactic. DO NOT USE THIS COMPANY FOR YOUR CAR SHIPPING. I have forwarded all text message conversations to my attorney. They will be contacted by my attorney soon.
Their customer support team is incredibly responsive and knowledgeable. I had a last-minute request for expedited shipping, and they worked with me to accommodate my needs. The packages arrived on time and were in perfect condition. I was particularly impressed by their commitment to customer satisfaction. I can confidently say that I will be a loyal customer for years to come. Great work Bob Doss (518) 600-2754
Bob Doss of Ship Auto Now (518) 600-2754, was outstanding with his communications and meeting my time requirements.
He was referred to me by a neighbor.
Some of the best customer service I have ever experienced.
He was always available for any questions I had. I just wish I could give him 6 stars if I could. He was that good.
It was a please to deal with him.
Great communication. Great driver and dispatcher selection. Once things started moving it was smooth. The only hiccup was the initial driver and the rate were nullified and a new driver and new rate was proposed at the last minute which came out a little bit higher than the initial contract.
But besides that hiccup everything was five star. Because of this last minute surprise I'm reducing one star.
After reading many reviews of auto shippers in general, I was filled with dread, that the quoted price would increase on the day the car was picked up. Thankfully Bob Doss and the team at ship auto now came through, the car was delivered with no issues, and we are happy.
Everyone was really kind and made sure I received my vehicle in a timely manner, he was well informative and great to ask to, The dealership process was done in less than a day, although the bank process took a bit more time, I bought my car last week but meanwhile I got everything sorted out, everyone I spoke to was a Gem they made sure I was informed, given the right information and addressed in my question, I want to tell everyone thank you for making it happen. Bob Doss was also great on the process of getting my car
Excellent experience working with Ship Auto Now LLC
At Rowem Trucking Company, we had an outstanding experience transporting a vehicle for Ship Auto Now LLC. Broker Bob Doss (518-600-2754) was extremely professional, providing clear and precise communication throughout the entire process.
The coordination was fast, payment was prompt, and everything was handled in a very organized manner.
We appreciate the trust and look forward to working together again.
Highly recommend working with Ship Auto Now LLC and Bob Doss. Excellent service!
My van arrived safely to my destination but 2 days before we were told our price was being raised to almost double when we had a signed contract for a certain rate. There was a SEVERE lack of transparency involved and unprofessionalism in the way it was handled. Terrible customer service.
I signed contract to ship my car for $450 gave $150 - THEN it was bait and switch. Four weeks he could not find a driver and suddenly the price went up to $700- $800. Of course they’ve got my $150. It was a terrible negative experience in this company should not be in business.
This is the first time doing a car transport and Bob Doss was very helpful. I highly recommend his services and the gentleman who did the transport was so friendly and easy to speak with. Call Bob at 518-600-2754
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