Wonderful brace!!
I ordered the back brace that inflates! What a gift! Made my back feel 80% better immediately!! I immediately ordered another for a friend! Great product! Great Price! Shipped immediately! Wonderful Company!! Thank You!!!!
About Shop Orthopedics
Data updated- Website
- shop-orthopedics.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 4% (1/26)
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About this business
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Is Shop Orthopedics legit?
Shop Orthopedics (shop-orthopedics.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 4% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-30.
What people say
Great price on what I needed.Fast…
Great price on what I needed.Fast shipping too.
Very fast order completion and…
Very fast order completion and delivery. Very happy with company and this was only my first experience.
Product received promptly and as…
Product received promptly and as advertised.
Great service
Great service, great product!
Excellent selection
Excellent selection, easy to navigate the website and prompt delivery. Thanks!
easy to order the correct item…
made it easy to order the correct item for an older polar cube and it got here faster than expected! Thanks.
Always comes quickly and as ordered.
No tracking information provided
No tracking information provided. Calls to customer service not returned at all or returned a full day later.
Terrible Customer Service and Response Time
This company has terrible customer service and i no longer recommend them! The second order I received from them is defective and I need to have it replaced. I've placed numerous phone calls to the customer service number and sent emails. No response for days. I finally got an email back 5 days ago stating that they can do the exchange but no instructions on how to proceed and no response in another 5 days! Unprofessional!
Very good customer service
Very Solid Purchase
Competitive pricing excellent products…
Competitive pricing excellent products easy to use we. Site
I rec the cooler box from the hospital…
I rec the cooler box from the hospital and the pad it came with did not wrap all the way around. This does and is great. Saves me 20 bucks a visit at the local cyro center
I ordered a ankle brace for my son and…
I ordered a ankle brace for my son and paid extra for quick delivery. The shipping email came with a incorrect tracking number so i couldn’t track the package. I called for 3 days straight leaving messages and not one was returned. I still do not have my brace. I don’t recommend because the customer service is less than poor.
Nice i like this
Outstanding service
Outstanding service. Needed a product overnight and received exactly what I needed the next day. Absolutely recommend this company.
Would recommend
Great shopping experience, website was easy to navigate, product arrived within a week. Hard to get hold of them on the phone so I emailed them about the product query I had and they responded promptly.
Excellent
Very happy with this product. The product arrived in excellent condition & works great
Waiting time is too long and nobody is…
Waiting time is too long and nobody is answering the phone and don’t like automatic computer message.we need a real people to talk and I have been trying to reach to you guys but it took me like days but still nobody answer the phone but luckily I got a email from you guys solving my problems .if nobody answering the phone why you guys put phone no over there you should need extra hand to answer the phone too .
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