Great back brace
Great back brace, great price, and shipping was so fast
About Shop Orthopedics
Data updated- Website
- shop-orthopedics.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 4% (1/26)
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About this business
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Is Shop Orthopedics legit?
Shop Orthopedics (shop-orthopedics.com) has a 3.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 4% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-30.
What people say
Very good service and prompt delivery.
Prompt & courteous service
Prompt & courteous service. I had a question about my order & they responded to my email right away.
Customer Service Poor
I ordered orthopedic braces and it took several calls over at time span of 2 weeks to determine the status of the delivery. After confirming the purchase at the time of purchase, I did not receive the tracking details. I called customer service multiple times and it went directly to voice mail over a two week period. I was able to finally speak to someone who promised that they would send me an email notification on the status of the item the following day and did not hear back from them. After involving other options, the items shipped and within 2 days, received the items. Poor communication on delivery of items and when to receive. Customer service does not exist.
Breg shoulder pad
Shoulder pad was easy to order, arrived in time at a good price
Late and no customer service.
The item I order 3 day select did not arrive for a week. I left two messages which neither were returned. I am returning the item as it came too late post surgically. Not a company I would work with again or recommend.
Complete "Customer Service" FAIL
Complete "Customer Service" FAIL. Find another company to deal with. There are plenty out there with infinitely better service.
they took my money, did not ship product, did not respond to calls and emails, would not cancel my order.
As general it works well
As general it works well, but straps are hard to adjust. They can be smoother fabric, as car or plane straps.
Contacted 3 times with no response
I contacted Shop-Orthopedics three times in the last two weeks regarding a return and they have yet to respond to me. I am beyond frustrated and will never shop with this company again.
very good product
Great prices and super fast shipping!!
Easy to order
Easy to order, quick to ship. Would have rated higher but constant email reminders to rate dropped the score.
Product works as advertised.
Thank you
Thank you for the sale.
Great service!!
Great Experience
This website had exactly what I was looking for at the best price out there!
Completely satisfied customer
I received my order very quickly and it was exactly what I needed!! Highly recommend!!!
Great service
Great service. Prompt shipping. Items as stated
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