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Health & Medical

Conni Australia

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102 reviews

4.8102 reviews
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About Conni Australia

Data updated
Website
shop.conni.com.au
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
33% (1/3)
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About this business

Conni has been at the forefront of textile innovation since 2003. That's 18 years standing side by side with Australians, helping achieve comfort and dignity in times of need.

Written by the business, not verified by us.

Is Conni Australia legit?

Conni Australia (shop.conni.com.au) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 33% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

They set up is ridiculous can't order anything

I have been with the ndis for many years I can never end ever order anything on this website at mygiven time on my phone because there's constant pop-ups the way they've set it up is not like any other service where you have to do it separately it's confusing where I can't just tick ndis plan managed I'm sick of having to ring up to order anything I've had enough this has been going on for years.

I have just made my first purchase with…

I have just made my first purchase with Conni for my daughter and they have so many options that really help make life easier, Im already impressed with the customer service the staff are so kind and helpful even to a confusing situation they have great pricing and I love the package deals that are available, the postage is pretty quick also. Conni Australia is already great for me thank you for being so amazing to me I'll be sticking around for future purchases.

Reply from Conni Australia2025-07-25

Thank you so much for your review. Look out for some offers in your inbox over the coming weeks.

Communication with the Company is excellent

Communication with the Company is excellent. After many failed attempts trying different products, I "stumbled" across this Company and I am so glad I did. I will not shop anywhere else from now on. Product arrived earlier than I had expected. Product well presented in beautiful packaging. I ordered the Trakka Underwear for my young grandson. The product is absolutely brilliant, high quality, very comfortable and well fitting, and has made such a difference to him and his family. I found the sizing chart to be fully accurate according to my grandson's measurements. I also ordered 2 bed pads. Same high quality and lovely with the animal prints on them. I won't shop anywhere else from now on. Highly recommend this professional, expert Company.

Reply from Conni Australia2026-03-11

Thank you so much for your words... we're really glad you found us!

Conni are very professional and have…

Conni are very professional and have wonderful products for aging customers. As my home care package provider gives me the $hit$ every day, I ordered some incontinence pads which has fixed the physical side of the problem. Thank you Conni

Wrong size was sent

Wrong size was sent, but correct order was sent by Express Post immediately. Customer service could not have been better. All staff I have spoken to were efficient, helpful and very friendly. Bed Pads look great, too soon to rate them. Thank you.

Reply from Conni Australia2022-10-17

Hi Gail, We appreciate you taking the time to give us some feedback. We are glad that we were able to fix the problem ASAP and you had a great experience from this. Enjoy your products!

Pet mats great for old pets

Got the 3 pack of conni's pet pads, medium size. Great size for our 17 year old spoodle, they feel like good quality. Have caught a couple accidents already, great to protect the floors and have been easy to wash and dry quick too. These are great! Only thing that would make these better is if they were non slip. They are a lil slippery on our hardwood floors but that's fixed by just popping some cheap non slip mats underneath.

Reply from Conni Australia2022-10-17

Hi Maddy, Thanks for the feedback regarding the pet pads. We have definitely taken on this feedback and put it forward to our production team. Keep your eyes peeled for the future!

Single Micro-Plush Waterproof Encasement…

I needed a waterproof mattress encasement for my husbands changing needs. The ordering process was simple and straight forward. Once it was ordered the invoice had to be processed through the NDIS which took about 3 days. After that the item was shipped. Unfortunately it took longer than expected to arrive, I suspect, because of a public holiday in WA. I have yet to place it on the bed but I am sure it will do the job of protecting the mattress. Overall I had a positive experience with Conni and would be happy to order other products in the future.

Reply from Conni Australia2022-09-27

Thank you for sharing your experience with us, Anne. We are sorry to hear the courier took a little longer than expected. But, we are so pleased to hear you are happy with our service and products.

I ordered the reusable pet pads

I ordered the reusable pet pads, unfortunately Australia post lost them in transit, I contacted Conni letting them know, they got onto Australia post for me, organised a new order to be posted express post and received it 3 days later. The person I was emailing was ever so helpful and courteous. Highly recommend. Pet pads are fantastic.

Reply from Conni Australia2022-09-26

I am so pleased to hear your replacement order arrived safely, Heather. The Pet Pads are fantastic and we have no doubt your furry children will love them as much as ours do. Thank you for taking the time to submit your lovely review.

Good quality product

Good quality product, very quick delivery and decent pricing. I bought the pee pads for my senior cat who has renal failure. So far they are working to keep the urine off the floor

Reply from Conni Australia2022-09-26

We are so pleased to hear you are loving our Pet Pads and that they arrived quickly for you and your senior cat. We have no doubt your fur baby will love them as much as we do. Thank you for your lovely feedback.

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