SkyTab is Shift4's next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. Features include: Online orderingMobile ordering & paymentsReservations & waitlist managementCustomer loyalty programLabor managementReporting & analyticsInCharge mobile appMarketing toolsThird-party integrations
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Is SkyTab legit?
SkyTab (skytab.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 89% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-04.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly representatives who ensure a completely seamless, well-guided, and stress-free installation process for new business card machines. Consumers appreciate the intuitive terminal design, which makes daily transactions remarkably simple, while business funds are reliably deposited into accounts every single morning.
However, some customers also noted frustrating issues with unexpected billing charges, billing discrepancies, and lengthy waiting times in technical support queues. A few reviewers experienced difficulties trying to return equipment and resolving persistent problems regarding incorrect fees applied prior to system setup.
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We have been using the sky tab / shift card machine now for a week or so & I must say its easy to use once you get used to the different layout. Payments are made quickly :). Also I love the new function where you can actually email the customer that has ordered over the phone a copy of the payment slip directly from the machine. Great customer support & service provided by Eric Shakleton
Reply from SkyTab2025-09-25
Thanks so much for the feedback! It's great to hear that SkyTab has been working well for your business.
My experience with SkyTab has been mostly pleasant. There have been some hiccups due to some limited capabilities since I have a food truck and not a full service restaurant, which this platform was created for. My agent, Ed Campbell, is top tier! He is ALWAYS accessible and willing to assist with ANY any all issues or concerns. Without him, we’d have been lost and confused many times. Overall, no major complaints regarding the system and certainly no complaints with our sales rep!
Reply from SkyTab2025-09-22
Thanks so much for your valuable feedback! We’re happy to hear that our team delivered top-notch service and support.