SkyTab

Great instillation

Great instillation, from requesting the new tills from Ian Dawson to Troy fitting the tills. Easy to use and great communication on how to use the tills. Came already set up, once installed they were good to go. Great effort without any inconvenience. Thank you all from allotment social club

Professional service

Karen is fantastic and the deal she got me was perfect

Karen was very patient and answered all my many questions thoroughly and many times over. I had previously been with a card machine supplier that went bust so was looking for two replacement machines for my mobile crêperie business. I had spoken to many sales people who were pushing various deals and so was pretty muddled up by the time I came across Karen. I nearly signed up for a deal elsewhere but the small print was very different from what I had been told by their salesperson. I have previously been caught out by random charges levied by these companies so am very wary. The deal I got with Karen was way better than SumUp and she also managed to get me two free card machines which work on any network. They actually DO work and were tested thoroughly - I even had a signal in Chichester which is notoriously bad when I had zero phone coverage. The machines are very fast and do provide receipts via email or SMS if needed which is great. I have also chosen to decline accepting AMEX as this costs too much. Karen has been brilliant throughout and is always checking yo to see how I am getting on. She genuinely cares about her customers and I can see myself working with her for a long time to come. A real breath of fresh air in what is otherwise a very pushy industry! I am more than happy to recommend her to anyone wanting a decent deal with good quality card readers.

Małgorzata SzyjkaIreland · 1 review · Experienced 2025-11-27 · Posted 2025-11-27

Thank you John

Thank you John, professional, fast and friendly service, the equipment works flawlessly.

UbuntuUnited Kingdom · 3 reviews · Experienced 2025-11-26 · Posted 2025-11-26

Good advice

We are very much "if its not broke, don't fix it" people but the only other time Alan tried to persuade us to switch cards machines we ended up being much happier than before and saving a lot of money, so five years on we thought we should give his new company a try. Just as he promised these Solos are better and a lot cheaper than what we have been paying for the last year. So for the second time round we are happy we took his advice and moved.

Very happy with my Skytab

Very happy with my Skytab Solo. I took some persuading as i had been with Worldpay for several years but so happy i made the decision to change. So simple to use, lower and transparent pricing plus no more connection issues!

Great service

Great service, excellent communication, help as required along the way. Definitely would recommend

It really is an impressive little machine!

I've held off leaving a review until we'd done a few months of day-to-day trading using this new Solo device, but now I can say with confidence that not only is it cheaper by a clear margin than my previous card machine, but it also does far more for the price - the free built-in POS means I've saved myself the additional cost of extra hardware leasing every month. It really is an impressive little machine! Very glad I allowed myself to be persauded by my local rep to make the move - he was as good as his word in making the switch smooth and troublefree. Thanks again, Alun.

I want to share my experience with…

I want to share my experience with Shift4 / SkyTab because it has been one of the most problematic service providers I’ve worked with. From the beginning, I encountered multiple issues: 1. Incorrect charges, including billing before installation. Shift4 started charging me before the system was even installed. They also billed me for two printers even though only one was installed. Their own staff confirmed this in person. 2. A two-month delay in delivering the scanner, causing real losses. The scanner – necessary for locating tickets quickly – took almost two months to arrive. During that time, my staff struggled, lines backed up, mistakes happened during peak hours, and customers were frustrated. 3. A $500 annual fee that was never properly disclosed. The contract clearly lists a $129.99 annual fee. However, they charged $500 and claimed they “notified” me through a dashboard message. No written notice was ever sent to my mailing address, my business address, or my email, as required by their own contract. 4. A fraudulent $172.77 online transaction processed entirely by their system. This was an online order. I never processed the payment or handled the card. Despite that, they demanded that I provide proof of authorization—when they are the processor and they are the ones who hold the authorization record, AVS, CVV, and transaction logs. They refused to provide any documentation. 5. Unannounced fee changes and forcing new charges on merchants. They recently added a new $325 RAF fee per device. I rejected it within the 30-day period the contract requires, yet they are ignoring my notice and insisting I “cannot cancel,” even though the contract clearly allows cancellation without penalty when a new fee is introduced. 6. They do not follow their own contract. I am exercising my rights exactly as stated in their agreement. Still, they ignore my notices, send generic responses, and act as if I am mistaken simply because the contract clauses that protect the merchant don’t benefit them. After repeated billing issues, missing equipment, contract violations, lack of transparency, and unfair business practices, I have no choice but to escalate this matter to the Illinois Attorney General, the FTC, and the BBB. Internal communication with Shift4 has led nowhere. They only enforce contract terms when they benefit the company, and disregard the terms that protect the merchant. My recommendation to any business considering them: Do not rely on this company. They do not follow their contract, they don’t provide required documentation, they don’t issue proper notices, and when something harms the merchant, it “applies,” but when something benefits the merchant, they claim it doesn’t count.

Blinging Stunning

Set up my terminal with Steve this week. I'm an absolute techno phobe but Steve explained all the features of the machine and how to use the dashboard. What an absolute doddle!! I was using another company and was paying extortionate fees. Steve went through the prices for Skytab and has saved us a lot of money. Happy days.

Eric has always looked after us with…

Eric has always looked after us with card machines here at The Bulls Head. Got us the new card machine quickly and it was easily set up. Mo problems with connection and so far everything is super quick and not had any declined payments or dropped connection issues.

Moved over to skytab about a month ago…

Moved over to skytab about a month ago and not got a bad thing to say Had the pleasure of eric guiding me through everything step by step not once did I feel I had to go with this company genuine bloke he went out his way to help me... the machine works wonders for our football club no hidden fees no scams was a pleasure doing business

Great Service

Eric made sure I got the card terminal on time, helped set it all up and made sure it was all working okay. I recommend him to all businesses. Red Dress Ltd

Amazing service!

I’ve recently had a terminal installed at my clinic - Esthetique by Dr S in Huddersfield. Eric was beyond helpful! Answered any question I had and the service was so fast and efficient. Couldn’t recommend more!

Heidi JonesUnited Kingdom · 1 review · Experienced 2025-11-14 · Posted 2025-11-14

Set up with steve last week .

Set up with steve last week . What a easy process it was , everything discussed and showed me everything in idiot terms lol . Never felt pushed into anything like with other hard sell suppliers we have been with .we run a busy garden machinery bussiness ,we don't have the time to be pestered like other companies do .Steve understood this and worked around .what a wonderful representative .thanku

We joined Skytab POS this September

We joined Skytab POS this September. Service from Santosh Karki was spectacular. He helped us through all the process to install the system Really friendly service. Highly recommended

Diallo TimboUnited Kingdom · 1 review · Experienced 2025-10-28 · Posted 2025-11-12

Agent M Arif

I have been contacted by a wonderful agent Mr Mohamed Arif who gave me all details about the benefits of using shift4 card payment After multiple tentative I accepted to join But to be honest it’s seems to be good and reliable I am happy with them Mohamed Arif s frequent presence is convincing and helpful I am receiving daily reports by email but I would prefer the app to be installed I already recommended him 2 more stores near me

Thanks to Zamir for the card machine I…

Thanks to Zamir for the card machine I have now.. was using sum up before pay in extra on transaction charge, paying a lot less and also have advantage with new card machines built in SIM card at no extra cost. Thank you !

Rick BrownUnited Kingdom · 8 reviews · Experienced 2025-11-05 · Posted 2025-11-07

I have been using the other provider…

I have been using the other provider for a long time ' Ali got me skateboard and setup as well Loved it and money is being deposited every single morning without any issue Thank you Ali For exceptional support 🙌

Superb company & Rep

Flawless setup , amazing representative Steve showed everything on setup and management nothing was too much trouble for him …. Reports daily automatically and banked….. rates are a BIG saving on our old merchant , super fast terminals