Absolutely love my snugzy
Absolutely love my snugzy. So so soft. Arrived when expected.
About Snugzy
Data updated- Website
- snugzy.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 188 reviews
- Replies to negative
- 0% (0/32)
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About this business
Create your very own Cuddle Teddy with Snugzy. Turn yourself, friend or family, into a Custom Pillow they can adore
Written by the business, not verified by us.Is Snugzy legit?
Snugzy (snugzy.com) has a 4.2 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful quality of the custom photo products. People find the digital ordering process very simple and intuitive, allowing them to create personalized items easily. Many consumers appreciate receiving their unique gifts within a couple of days, bringing joy and laughter to family and friends. However, some customers also noted issues with missing or incorrect items, such as gift boxes failing to arrive or blurry images. A few people experienced delivery delays and difficulties when trying to resolve problems with customer support responses.
Auto-generated from all reviews of this business. For reference only.What people say
Shipping time
Hi, I bought one of your plushies December 30th and it took until January 7th to ship. Although it has been stuck in the “original post is preparing shipment” pre-shipping in the Netherlands for 6 days so far even though I bought expedited shipping. Hopefully the plushie ships soon so I can give a review about the product, but so far the extremely delayed shipping has interrupted that.
The item is great quality and arrived…
The item is great quality and arrived fast after a easy ordering experience
Excellent,i stumbled apon snugzy but…
Excellent,i stumbled apon snugzy but the product was really good
Terrible service from Snugzy.
The item I bought hasn’t arrived well past the date it was supposed to. No tracking information available and despite emailing repeatedly I have not received a single reply. Atrocious customer service. Sorry I ever dealt with these clowns
Lovely gift for my Chelsea obsessed…
Lovely gift for my Chelsea obsessed brother! Great quality and looks exactly like photo. Delivery was also faster than expected.
Avoid this company at all costs
Avoid this company at all costs. Having previously purchased a few years ago their products have gone significantly downhill. They now only print on one side (previously it was both), there isn't enough filling with the legs left loose and flapping about, and the overall quality feels like that of a company looking to cut corners to cut costs. Finally, their customer service is non-existent. It took them three attempts to send the right product to me having sent me two dolls with a random bloke's face on it. They have no customer service number to call and they don't reply to emails. I eventually got through to someone by messaging through Instagram. So very very poor and really disappointing. Avoid, avoid, avoid.
Amazing
Excellent well made and made the family laugh
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