Create your very own Cuddle Teddy with Snugzy. Turn yourself, friend or family, into a Custom Pillow they can adore
Written by the business, not verified by us.
Is Snugzy legit?
Snugzy (snugzy.com) has a 4.2 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful quality of the custom photo products. People find the digital ordering process very simple and intuitive, allowing them to create personalized items easily. Many consumers appreciate receiving their unique gifts within a couple of days, bringing joy and laughter to family and friends.
However, some customers also noted issues with missing or incorrect items, such as gift boxes failing to arrive or blurry images. A few people experienced delivery delays and difficulties when trying to resolve problems with customer support responses.
Auto-generated from all reviews of this business. For reference only.
I have bought this for my Granddaughter for her birthday, but as she hasn't received it yet, but I'm assured that apparently she will love me forever getting it for her!!!!
It was easy to order and delivery a little delayed by Evri but not a problem.
I previously ordered a dog toy which was beyond any expectations we had, it was excellent. This recent second purchase was so disappointing as the black around the face cannot be seen which makes the face appear distorted. It wasn't as good quality as the first purchase. Sorry
I’ve paid for my order not received it as evri wont deliver to my address I’ve emailed you explaining this and you have not replied or offered a refund
I still do not have the product because I got a text saying we needed to send more money which I’m assuming is tax but I don’t understand why you could not have included it when I paid originally and now I cannot get anyone there to help me so I suppose it’s been destroyed or sent back to you
J
Joe · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
Never got my package
Never got my package. I even paid for expedited shipping. I emailed them and got no response. But they had no problem sending me multiple marketing emails!
J
Jen D · 123 reviews · Verified · Experienced 2026-07-14 ·
★★★★★
A really fun gift that causes great…
A really fun gift that causes great amusement to the recipient.
Delivered on time, good quality item and exercised our chuckle muscles so much. THANK YOU 🙏
C
Chris · 1 review · Verified · Experienced 2026-07-03 ·
★★★★★
Did not receive my order and unable to…
Did not receive my order and unable to contact them. Missed out on a really valuable gift, and did not receive any refund at all. Lost my money and had really high hopes due to great reviews, big shame.