About Snugzy
Data updated- Website
- snugzy.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 188 reviews
- Replies to negative
- 0% (0/32)
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About this business
Create your very own Cuddle Teddy with Snugzy. Turn yourself, friend or family, into a Custom Pillow they can adore
Written by the business, not verified by us.Is Snugzy legit?
Snugzy (snugzy.com) has a 4.2 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-29.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful quality of the custom photo products. People find the digital ordering process very simple and intuitive, allowing them to create personalized items easily. Many consumers appreciate receiving their unique gifts within a couple of days, bringing joy and laughter to family and friends. However, some customers also noted issues with missing or incorrect items, such as gift boxes failing to arrive or blurry images. A few people experienced delivery delays and difficulties when trying to resolve problems with customer support responses.
Auto-generated from all reviews of this business. For reference only.What people say
Brilliant item
Brilliant item! Can’t wait to see my husbands reaction when he opens it!! Fast Delivery as well!!
It turned out great
It turned out great! Might order another 😊
TERRIBLE IN EVERY WAY
What an insult!! Ordered the cushion with dog photo.. what a cheap and tacky item it is! Yes the image is my dog but the quality is atrocious ! Tried emailing and calling and using their contact us page but no response. Now i have to claim back via my bank. I am sick to death of these scamming people! And i know they can contact me as they soon email me when they wanted me to make another purchase
quick delivery and came exactly as the…
quick delivery and came exactly as the preview
Zero customer service
Order included the gift box which wasn't included in the order. I've been chasing a response since Saturday (now Thursday) and haven't even received an acknowledgement. The cushion is of good quality and cannot fault that but the lack of customer service and failing to provide the gift box (charged me £5.99 too) is poor to say the least.
The face pillow was really great
The face pillow was really great. Birthday boy really loved it. It made everyone laugh.
Excellent would definitely recommend
Great quality and service
Great quality and service. Super-quick delivery. Bought as a gift and I know she will love it. Highly recommend :)
Fun pillow
Fun pillow with your chosen photo as a face, my 6year old son love it. I printed his 2year old face on it and he call it baby bro.
Perfect novelty gift
Perfect novelty gift, husband loved it! Prompt delivery, great customer service thank you
Nice product
Nice product and fast delivery
Absolutely the worst company to work…
Absolutely the worst company to work with! THEY sent the wrong pillow but because we were traveling and did not pack it with us to take a picture, they will not honor just sending a corrected one. Sent it late to begin with, but also sent the wrong one. totally ruined my daughters Christmas surprise that she had saved up for. Customer service is also rude. BEWARE! This company is a scam!!!
Delivered on time
Pleased however disappointed that they…
Pleased however disappointed that they are no longer printed on both sides anymore. Preferred the Snugzys I’ve ordered previously when they were printed on both sides rather than now when are only printed on one side and the back plain black. Not so effective 😔
Absolutely terrible service
Absolutely terrible service. Placed an order, a couple of days later received an email asking to send the photo again and then nothing. Despite several emails asking for updates, I got absolutely nothing back from them. As it was a Christmas present I was left without a gift and with no explanation, despite ordering more than three weeks before Christmas. I ended up having to email yet again to cancel the order, still no reply. With no other way to contact them, I had to raise a dispute with my bank in the end to get my money back. Really shocked at how bad their service was and still no explanation from them. Would advise to shop elsewhere.
Got a body cushion for a stag doo
Got a body cushion for a stag doo, absolute comedy gold, fast delivery. Great quality and service. Thanks!
So good was happy with it
So happy with my new pillow
My cat sadly passed away so I ordered a pillow using his photo. When it arrived, I was absolutely over the moon. The image on the pillow is crystal clear and it’s exactly how I wanted it. Having this pillow is such a massive comfort to me as I miss my cat so much every day.
What a unique fun gift.
What a unique fun gift.. to cheer up a special person. Great birthday gift , . Fast delivery
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