Fast, Simple, and Effective
The process was quick and easy, with results delivered immediately. Everything felt intuitive and user-friendly from start to finish, making the overall experience smooth and efficient.
About SoFi
Data updated- Website
- sofi.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 188 reviews
- Replies to negative
- 71% (10/14)
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About this business
SoFi has the all-in-one financial app to help you save, spend, earn, borrow, and invest your money—and protect what matters.Over 5 million SoFi members bring their ambitions to life with help from products like: Student Loan Refinancing Personal Loans Mortgage LoansPrivate Student Loans Investing Banking Credit Cards InsurancePlus, SoFi membership includes exclusive perks and benefits other fintech apps can't match. One-on-one career coaching Timely member events Helpful online community Financial insights Exclusive rate discountsVisit SoFiINVESTMENTS ARE NOT FDIC INSURED • ARE NOT BANK GUARANTEED • MAY LOSE VALUETerms and conditions apply. SoFi Checking and Savings offered by SoFi Bank, N.A. Loans originated by SoFi Bank, N.A., NMLS #696891 (www.nmlsconsumeraccess.org). Equal Housing Lender. Brokerage products offered through SoFi Securities LLC, member FINRA/SIPC. SoFi Securities LLC is an affiliate of SoFi Bank, N.A. Advisory services are offered through SoFi Wealth LLC, an SEC-registered investment adviser. The SoFi Credit Card is issued by The Bank of Missouri (TBOM) (“Issuer”) pursuant to license by Mastercard® International Incorporated and can be used everywhere Mastercard is accepted. SoFi Bank, N.A. Member FDIC. ©2023 Social Finance, Inc. All rights reserved. Information as of April 2023 and is subject to change. LND23-1216150
Written by the business, not verified by us.Is SoFi legit?
SoFi (sofi.com) has a 4.6 out of 5 rating on OK.one, based on 188 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss User experience, Customer service, Price. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention how fast and simple the entire loan application process is, noting that funds are deposited quickly into accounts. Many people also appreciate the convenience of having their debts paid off directly and managing finances through straightforward autopay options. Some reviewers were not happy with customer support, mentioning that it was difficult to reach a human or that communication lacked urgency. A few consumers also noted frustrations regarding high upfront fees, strict verification steps, or unexpected interest rates that made refinancing less beneficial.
Auto-generated from all reviews of this business. For reference only.What people say
Ease of process
Ease of process! No surprises. It was fast simple and exactly as promised.
Easy application Quick approvals
This experience was so easy
This experience was so easy. Keonne was so professional and kind. Answer all my questions and concerns
Everything went smoothly
Everything went smoothly Thank You SoFi
SoFi continues to beat my expectations…
SoFi continues to beat my expectations whenever I need to reach out or make wise investment decisions. Great customer service and expedited processes. Thank you SoFi
Great Customer Service Experience
The ease of the application was great, the terms and options provided was great. The process was fast and I felt good about it being in another State.
Quick and easy
Quick and easy! I previously had been trying to go through another company and not getting any response! SoFi was so easy and is helping me so much!
It was quick convenient and not…
It was quick convenient and not stressful to complete the application process. Money was credited within a few days with no added stress.
Extremely helpful
Extremely helpful. Easy process.
The entire process was very easy and…
The entire process was very easy and most importantly, very efficient. Everything was done through the app on my PC and funding was SUPER fast. Could not recommend more
Exceeded my Expectations
Honestly went into this expecting to be denied a loan so I was pleasantly surprised that I was approved. It has been such a weight off my shoulders to be able to consolidate my debt into one payment. The process was super easy and when I've had to call, the customer service representatives were very professional and helpful.
Process was fast and easy
Process was fast and easy, funded in 24 hours.
SoFi.....The best at what they do !!
I have been doing business with SoFi for many years! They are the best at what they do!
It was a very simple process
It was a very simple process, and i had my money the same day
Professionally Present
you all are straight to the point with a get it done mentallity. below it asks for a date that i cannot remember.
Such an efficient seamless process!
I have never experienced such an efficient, seamless loan application process! The information provided is thorough, the technology is comprehensive, and I did not have to sit through lengthy in-person sessions that slow down the process and are full of information I don't need. I would highly recommend SoFi to anyone considering a personal loan.
Application was easy
Application was easy, funding came fast. Desperately wish for fewer emails though.
I need some help to get dept and…
I need some help to get dept and finances under control and SoFi was there with a personal loan. Was really easy to apply for the loan. I received what I needed in a few days. Sofi makes it simple to apply for personal loan and with low interest rates help a lot of people put their debt behind the and move forward in life.
The process was quick and simple
The process was quick and simple! It only took a few minutes to navigate through the application process, to approval, and deposit. Seamless process!
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