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Shopping & Fashion

Sopula

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837 reviews

3.0837 reviews
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About Sopula

Data updated
Website
sopula.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
99 reviews
Replies to negative
100% (366/367)
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About this business

Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.

Written by the business, not verified by us.

Is Sopula legit?

Sopula (sopula.com) has a 3.0 out of 5 rating on OK.one, based on 837 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 99 of them were added in the last 12 months. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information. Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.

Auto-generated from all reviews of this business. For reference only.

What people say

good afternoon my name is zaire…

good morning my name is zaire woolfork order number : GSC22491 . i recently ordered a hoodie for my birthday 11/18 and after reading reviews im scared that it wont arrive in time. is there any way that my package is expedited or speed up the shipment process. because if its not going to arrive in time i need a full refund.

Reply from Sopula2025-11-27

Dear Zaire Woolfork, Your order number GSC22461 shows that payment was processed on 11/26. Your order is under our normal processing now. The shipment of your package will be arranged as soon as possible after it is ready and you will receive a shipping notification email from us once your package has been sent out. If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days. Thank you very much for your understanding and patience. Best regards

i want a refund.

i want a refund. this is definitely some scam.

Reply from Sopula2025-11-24

Dear Zach Weber, Thank you for reaching out, and I’m truly sorry to hear about your experience.I want to sincerely apologize for any inconvenience this has caused you.Could you please provide us with the order number or the email you used to place the order so that we can look into this issue? We will try our best to help solve the problem. Best regards

Do not buy from this website I repeat…

Do not buy from this website I repeat DO NOT BUY FROM this website. The quality is horrible. They make the item look better on their website than what you are going to receive. The quality is cheap and poor. Temu little quality. Do not buy. And then when you request for a return they will make it extremely hard trying to bully you into keeping the item.

Reply from Sopula2025-11-22

Dear Tyesha Hil, Thank you for sharing your feedback. We're truly sorry to hear that your experience with us did not meet your expectations. We take your concerns seriously, especially regarding the quality of the product you received. We continuously work to ensure that our listings accurately represent the items, and we will review this matter to ensure it aligns with our quality standards. As for the return process, we want to assure you that we aim to make returns as easy and seamless as possible. If you experienced difficulties, we apologize for any frustration and would like to resolve this for you.If you need additional assistance, please feel free to contact us at [email protected]. We will reply to you within 24 hours on our business days. Best regards

WHERE IS MY PACKAGE

I ordered my package october 27th and haven’t received it yet. It still says awaiting shipment. this is unacceptable and if i don’t get my package by december i want an immediate refund. IZN47114

Reply from Sopula2025-11-18

Dear Joshua Fiery, Thank you for reaching out. We sincerely apologize for the delay in shipping your order. Unfortunately, the item you ordered is currently out of stock. We understand this is frustrating, and we truly appreciate your patience as we work to fulfill your order as quickly as possible. We are doing everything we can to restock the product and ship it out as soon as it's available. We understand your concern and assure you that we are actively monitoring the situation. We truly value your business and appreciate your understanding during this time. Best regards,

How long does it take for u to receive…

How long does it take for u to receive your clothes

Reply from Sopula2025-11-17

Hello It is estimated that it will take 1-3 business days to prepare the product and arrange for shipping, and international shipping time is 9-12 business days. Estimated delivery time for orders is 10-15 working days.If In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected. If you have any questions or would like further updates on your order, please don’t hesitate to reach out. warm regards

I ordered a hoodie the 1st of November…

I ordered a hoodie the 1st of November it said about 3-4 days to get a update but it’s been over a week or so and haven’t gotten any update order #PDB76985

Reply from Sopula2025-11-17

Dear Jonathan Franco, I'm truly sorry to hear that your order has not been shipped yet. In special circumstances such as holidays or increased order volume, the delivery time may be slightly longer than expected.Please rest assured that we have urged our staff to pack the products for customers as soon as possible.We appreciate you bringing this to our attention and will use your feedback to improve our processes. Kind regards

Scam period in 2025 go to Temu they…

Scam period in 2025 go to Temu they sale the exact same stuff

Reply from Sopula2025-11-17

Dear leah ladybug, Thank you for taking the time to leave your feedback. We truly value all customer input, and we’re sorry to hear that your experience with our product didn’t meet your expectations. We understand your concerns regarding product pricing and similarities with other brands, and we want to assure you that we are committed to offering high-quality products at competitive prices. We sincerely hope you’ll give us another chance to serve you and provide a better experience. Thank you for your feedback, and we look forward to the opportunity to serve you again. Best regards

Order MKZ31228

Order MKZ31228, i ordered an outfit that i need for 11/21. I ordered way ahead of time and then something just told me to look at reviews and I stumbled across this site and saw issues with shipping .. I tried to give it a few days hoping maybe I would get some type of update but nope.. no update. My order STILL says “awaiting shipment”. It should not take this long to ship an order and I really need this outfit for my birthday on 11/21 and I’m starting to feel like it won’t even arrive.

Reply from Sopula2025-11-12

Dear Garcia, Thank you for reaching out. I want to assure you that we are currently working on processing and shipping your order as quickly as possible. While the status may still show "awaiting shipment" at the moment, please rest assured that it will be dispatched shortly. I can see how this delay may cause concern, especially with your event approaching, and I’m truly sorry for any inconvenience this may have caused. If there are any changes or delays beyond our control, I will let you know immediately and explore any available solutions to help resolve this. Thank you for your patience and understanding. Warm regards

I still haven’t received a tracking…

I still haven’t received a tracking number for my package my order ID is NSE69430 I’m starting to think why have I been buying from u guys lately

Reply from Sopula2025-11-11

Dear Student Ryan Fitch, Hello, sorry to have kept you waiting! We have checked your order and your package has been created. We will send it to the service provider as soon as possible. Please rest assured that once the package is sent out, we will follow up on the transportation of the goods for you and urge the transportation service provider to complete the delivery of the goods as soon as possible. If you have any questions, we will get back to you as soon as possible. Thank you very much for your patience! Kind regards

my name is bryleigh barnes

my name is bryleigh barnes, it’s been about 3 weeks and i spent $160 and my clothes are not here!, this is unacceptable really .

Reply from Sopula2025-11-10

Dear Bryleigh Barnes, We sincerely apologize for the inconvenience you've experienced. We completely understand your frustration, and we are truly sorry for the delay in receiving your order. We have looked into your order, and it has been delivered.You will be receiving an email shortly with detailed tracking information. If you have any further questions or need additional assistance, please don't hesitate to reach out. We value your feedback and are committed to ensuring your satisfaction. Thank you for your patience and understanding. Best regards,

NSE69430 this is my order ID I've been…

NSE69430 this is my order ID I've been waiting a long time Its getting to a point where I'm not gonna order here no more I'm not changing my review until I get my shorts I ordered. I want the tracking number and if i cant get that i would want a refund.

Reply from Sopula2025-11-08

Dear Student Ryan Fitch, We will give your order first priority and arrange the shipment as soon as possible and you will receive a shipping notification email from us once your package has been sent out.Thank you very much for your understanding and patience. Kind regards

This is a poor company I ordered my…

My name is Kimora Butler, This is a poor company I ordered my shirt almost a month ago I still haven’t received it nor a tracking number I can’t talk to someone directly and my concert is tomorrow

Reply from Sopula2025-11-07

Dear Kimora Butler, We sincerely apologize for the delay in your order and the inconvenience this has caused. Please rest assured that we are looking into the matter and will send you the tracking number via email shortly. We appreciate your patience and understanding, and we're committed to resolving this as quickly as possible. If you have any further questions, feel free to reach out, and we'll be happy to assist you. Best regards,

Awesome n there items are so cool and…

Awesome n there items are so cool and detailed

Reply from Sopula2025-11-05

Dear ric flair, Thank you so much for your kind words! We're thrilled to hear that you love your items and appreciate the attention to detail. We’re always striving to provide high-quality and unique products, and your feedback lets us know we’re on the right track.Thanks again for your support, and we hope to see you shopping with us again soon! Best regards,

No Tracking Number

Hi my name is Jada Baker and I ordered 1 hoodie from this website for my birthday trip on the 13th I been waiting for about 6 days since I order my clothes but it still says awaiting shipment and I really need those clothes on the 13th or sooner like it says. Can you please make sure it gets here on the 13th Thank you. Here is my order number ZWZ60821. And the sweater is fire it’s just the tracking . I haven't got any updates on the package at all and I tried emailing sopula, they claim that they'll get to it in 24-48 hours. It's already been 3 days with no response. Again here is my order numebr ZWZ60821. Thank you

Reply from Sopula2025-11-05

Dear Jada Baker, Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in updating your order status. I’m pleased to inform you that your hoodie has already been shipped, and the tracking number for your order is JSEKU0383146646YQ. You can track your shipment directly via http://www.17track.net/en to get real-time updates on its progress. We understand the importance of receiving your order on time for your birthday trip, and we are doing everything possible to ensure it arrives as soon as possible. If you have any further questions or need additional assistance, please feel free to reach out to us. Thank you for choosing us. Best regards,

Ordered my sweatshirt about a week ago

Ordered my sweatshirt about a week ago, haven’t heard a word from this company. Seeing all the bad reviews after of course. Would love an explanation & for this to be shipped immediately!! Order ID is: RPA86761 I would love an explanation

Reply from Sopula2025-11-03

Dear KS, Thank you for reaching out. We sincerely apologize for any confusion or frustration you've experienced regarding your order. We want to assure you that your sweatshirt has already been shipped and is on its way to you. We understand your concern, and we truly appreciate your patience. To provide further clarity, we can confirm that your order was processed and dispatched promptly. Sometimes, shipping delays can occur, but rest assured that we are doing everything we can to ensure it reaches you as quickly as possible. We deeply value your feedback, and we're committed to improving our communication with all of our customers.You will receive a tracking email shortly.Your understanding will be highly appreciate. Kind regards

easy to use

easy to use, tees came in different colors

Reply from Sopula2025-10-31

Dear Kai, Thank you so much for your kind words! We're thrilled to hear that you found the product easy to use and liked the variety of colors in the tees. We appreciate your feedback and look forward to serving you again soon!

CLOTHES NEVER GET SHIPPED

Been awaiting shipment for almost the entire 11 business days I have order WCA79466 and it’s being held hostage from me don’t shop here

Reply from Sopula2025-10-30

Hello Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in shipping your order. Due to a temporary overload in our warehouse, there has been a slight delay in processing and dispatching your shipment. Please rest assured that your order is fully prepared and will be shipped as soon as possible. We understand how frustrating this situation can be, and we truly appreciate your patience and understanding. To make up for the inconvenience caused, we would like to offer you a 15$ discount coupon, hoping it will make your experience with us a little better. If you have any questions or would like further updates on your order, please don’t hesitate to reach out. Best Regards

My name is Kimora Butler I ordered a…

My name is Kimora Butler I ordered a shirt 6 days ago and my order still says awaiting shipment and I need my shirt for a concert. My friend also ordered the same thing to the same address on the same day as me. Hers is shipping mines is still saying awaiting shipment. I also tried emailing I got no reply back.

Reply from Sopula2025-10-24

Dear Kimora Butler Thank you for reaching out and sharing your concerns. We sincerely apologize for the delay in shipping your order. Due to a temporary overload in our warehouse, there has been a slight delay in processing and dispatching your shipment. Please rest assured that your order is fully prepared and will be shipped as soon as possible. We understand how frustrating this situation can be, and we truly appreciate your patience and understanding. To make up for the inconvenience caused, we would like to offer you a 5$ discount coupon, hoping it will make your experience with us a little better. If you have any questions or would like further updates on your order, please don’t hesitate to reach out. Best Regards

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