I once used the service
I once used the service, It works. I had some problem on subscription and payment, Christian is kind on supporting me. Good service. Thank you.
About Speechify
Data updated- Website
- speechify.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 143 reviews
- Replies to negative
- 64% (7/11)
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About this business
Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening.We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!
Written by the business, not verified by us.Is Speechify legit?
Speechify (speechify.com) has a 4.6 out of 5 rating on OK.one, based on 143 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 64% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently commend the responsiveness and assistance from the support team, with many people finding the service swift and professional. Reviewers also appreciate the helpfulness of the staff, noting that interactions were often pleasant, efficient, and went above and beyond to assist consumers. However, some customers also noted issues concerning the tool's features themselves, such as inconsistent pronunciations or difficulty with reading document elements like headers. Additionally, a small group of people mentioned specific functional difficulties, including experiences like automatic subscription renewals or problems with application performance.
Auto-generated from all reviews of this business. For reference only.What people say
Rose in Customer Service was quick to…
Rose in Customer Service was quick to help me resolve an issue finding a receipt I lost. Great response and turnaround.
Christian provided excellent support…
Christian provided excellent support and helped resolve my refund request quickly.
Smooth cancellation.
I had recently thought I would need speechify for a project at work but turns out I didn’t require it any longer. I had forgotten to cancel my subscription before it auto renewed and without a question, Mike was able to process a full refund and cancel my access immediately. I am so grateful for the prompt resolution and support. A company that actually cares about its customers! Very rare! Well done speechify.
Jerelle was so helpful and fixed what I…
Jerelle was so helpful and fixed what I asked right away!
Near on impossible to cancel
Near on impossible to cancel. Despite sending several cancellations they continued to charge me and in the end I had to get my bank involved to block payments as they take as card payment rather than direct debit so you can't cancel yourself. Stay well clear!
Reply from Speechify2026-08-05
Hi, We're sorry to hear about your experience. Subscription cancellation and payment methods can vary depending on how the subscription was purchased, and we'd like the opportunity to investigate what happened. Please reach out to us at [email protected] with your account details, and we'll review your case and do our best to help resolve your concerns.
My experience was great with speechify…
My experience was great with speechify but didn’t work for what I needed. I accidentally didn’t cancel and let it g to premium and didn’t realize. Lovella, was very helpful in getting my refund and canceling me premium. I would recommend the software to anyone wanting a reading to speech software or at least give it a try.
Thanks to Mike and Jean for helping me with my…
Thanks to Mike and Jean for helping me with my account update over the weekend 🙏🏻 and helping me with the process of the payment process for my account. Very much appreciated. 🙏🏻🙏🏻🙏🏻
Chakara made the cancellation…
Chakara made the cancellation experience quick, easy, and painless. They understood my reasonings for needing to cancel the service and the ease of working with them absolutely confirms for me that if I ever need a dictation service again, I will be back to Speechify!
Great Customer Service
Great Customer Service. Apple Store charged my Amex card despite I canceled the subscription. (Not a good fit for my use). Speechify issued a refund immediately after I submited the request. 👌 that was impressive
Great to focus and attention
I can’t understand why rate this app 4.7, this app deserves 5 starts
I greatly appreciate customer service…
I greatly appreciate customer service at Speechify. Dale helped me with a subscription issue that I encountered with setting up Speechify. The issue was easily and promptly resolved. I highly recommend Speechify services. The quality is great and customer service is excellent.
I want to thank Charaka and his team…
I want to thank Charaka and his team for assisting me recover my speechify account. He truly was kind and helpful and I am truly grateful for the assistance he provided.
Amazing customer service
At first, I thought I was talking to a robot because of how prompt they were! The resolution was amazing. Highly recommend.
Quick Customer Service
Jean made my request so effortlessly easy! I had an issue and without hesitation, Jean was quick and responsive!
The app was great and I only cancelled because of money
The app was great and I only cancelled it because of money issues. Shout out to Rohan for giving my a full refund after I forgot to cancel my membership
Speechify Jean
I spoke with Jean about an issue that occurred and he instantly offered me an amazing deal and even with me not accepting it he still resolved the issue exactly how I needed it. Jean is the best!
I paid for annual subscription but keep…
7/24/2026 I paid for annual subscription but keep being asked (by the app) "Would you like us to notify you before your free trial expires?". FREE TRIAL?? I paid 49.95 and got absolutely nothing more than a FREE TRIAL? Customer service is a joke. They do not help or assist customers. There is no login assistance link, no "forgot password" link... Nothing! After reading similar experiences and how SPEECHIFY continues to charge for additional terms despite user canceled account! They dispute disputed charges thru credit card companies. It's a mess!! I want to cancel AND get a refund! How do I get off this ride?? C.S. Does not respond to msgs through their site. Will try communication through my credit card site, then dispute the charge. I've heard that read trust pilot reviews so I'm giving it a go. At this point I do not trust them!! I wouldn't want SPEECHIFY even if they paid me to keep it! DO NOT SUBSCRIBE! THEY TAKE YOUR MONEY AND PROVIDE NOTHING! Plus there are false, misleading ads showing someone at a bookstore taking a photo of book cover and explaining to another customer: "May I ask what you're doing?" "I'm taking a Pic of this book, then using speechiify to read it to me." " You mean it will read it like an audio book?" "Mmm hmm. See?" (Demonstration follows) Yeah, NO! That's now how it works! That's if you're lucky enough to be able to log in as a paid subscriber. STAY FAR AWAY FROM SPEECHIFY!
Reply from Speechify2026-08-02
Hi, We're sorry to hear about your experience and understand your frustration. This isn't the experience we want for our users. We'd really appreciate the opportunity to look into your account, review what happened, and address your concerns. Please reach out to me directly at [email protected] with your account details, and I'll personally ensure we investigate this and do our best to help resolve it.
Fast and professional refund process
I was initially quite frustrated after being automatically charged $139 for an annual subscription I didn't intend to keep. The transition from a trial to a paid plan happens very seamlessly, which can catch you off guard. I contacted customer support to request a full refund within their 7-day policy window. The agent, Maria, initially offered a 50% discount to stay. Once I declined and reiterated my request for a full refund, she processed the cancellation and the refund immediately without any further friction. While the subscription model itself could be more transparent, I highly rate the customer service. Maria was professional, fast, and resolved my issue on the same day. Thank you, Maria.
Don't belive there is no sign up required
On a google search the link comes up with a heading, no sign in required. Go the landing page and when you first click on anything up pops a SIGN UP PAGE!!!!!
Reply from Speechify2026-08-02
Hi, We're sorry for the confusion. Some features require you to sign in so we can save your preferences and content across devices. We appreciate your feedback and will share it with our team as we continue working to improve the experience.
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