Spooky2 is the world's most advanced and versatile Rife machine system that is affordable for every home.
Is Spooky2 Rife legit?
Spooky2 Rife (spooky2-mall.com) has a 4.4 out of 5 rating on OK.one, based on 313 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 29% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company, consistently sharing positive feedback about their overall journey. Customers frequently praise the exceptional quality and remarkable effectiveness of the products, noting that these advanced devices genuinely assist with various health concerns. Many consumers also mention that the equipment is solidly built and offers truly outstanding value compared to alternatives on the market.
People consistently highlight the incredible dedication of the support team, explaining that staff members always provide prompt, kind, and exceptionally thorough assistance. Reviewers deeply appreciate receiving clear guidance and patient communication when navigating technical questions or setting up their new systems.
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"As usual, these products are the BEST!!! We've been using Spooky2 products for over 3 years now and are still discovering uses varying from our own personal wellbeing and our human friends and using them on our pets. We've cut our over the counter medecine by 98%! We've also bought a longer cable for our Scalar boxes to place them further apart so it covers and put the whole house in a scalar field. Works wonderfully well! And the support personnel is extraordinary!!! Moreover, there are countless helpfull FREE videos available by 'real users' that help us understand the whole process and how to's and that is not counting of the free 'official' courses given FREE. With the medical systems slowly failing all over the world, Spooky2 is THE support everyone needs. Although a medical diagnostic is always 'nice to have', when you have to wait years to get 'operated or treated,' Spooky 2 brings the relief need to hold on and in some cases reduceS the ailment to a point that the 'emergency' is lessen." Spooky2, for us, is a wellness friend that we also use with our pets and for our friends and their pets. Moreover, we also possess the 'Spooky2 baby' called Aha Halo, we don't go anywhere without it.
I enjoy the wide range of healing options that come with Spooky 2 tech. You can get so specific compared to most other healing tech. I have 2 GX Pro's and 2 XM's and a full scalar unit. I also use the Aha Halo a lot. All these give me everything I need to stay healthy and hopefully spry into my 90's. And I get to help my family with their health issues so I am very pleased and greatful to have this equipment. The support is really good and the staff very nice. I live in the US so the only downside is the shipping costs and time from China and also almost all the webinar trainings take place when it is late at night for me. Fortunately I can catch them usually later on YouTube.
I am very impressed with the kindness, help and advice from them. I’m just learning about frequencies and how they can help my aches and health issues. Recently my lower legs have been very swollen, hard, tight skinned and ache so much by the end of the day. I spotted a video for lymphatic drainage and listened to the full 30 min frequency 3 times in one day. Today my legs do not feel so heavy, not as swollen, it doesn’t hurt to walk and I also don’t hurt all over. I know I have chronic inflammation and now I believe I have found something that will help me. Their customer service is very approachable and I highly recommend trying this for yourself.
Customer service is great every time I need help. This time, Cheryl Zhang stayed online and walked me through the necessary steps that I needed. Wonderful to know this team is there for me when I need them.
I used bio resonance for many years ago but was very expensive, basically you get health as much you pay and it is very,very expensive. After purchasing our own bio feedback machine(generator X Pro Essential kit ) from spooky 2, it changed everything. We been able to fix health issues what was going for years, like eczema and dermatitis. Also it helping us greatly to fix trauma from past, and handle stress on every day basis. Is no time to share all what we have achieved using this machine for our family.... I don t believe words can give enough for what these wonderful people just created. Now we don t need to depend on others to take care, and is no devices in the world able to scan so accurate like these machines. In my opinion EVERY FAMILY SHOULD HAVE at least the essential kit at home. Thank you! Thank you! dear John and the team there.
Ana has been instrumental in representing your company, she is quick to respond with all pertinent and accurate information. She is a valuable employee!
Thank you Ana!
Keep up the good work!
All the people at Spooky2 Customer Support are very good, the answer quik and very knowledgeable. Last time I ask for support Anita Li gave me the exact answer to address my technical problem. Thank you very much! Nicolae Marinescu
I had a question and Sabrina Tan from the Spooky team helped me in a breeze, with kindness and courtesy as usual here. I find this a so precious value. Thank you so much for all!
An happy Spooky2 user from Italy,
Fabrizio
one of the best customer services and support I ran into.
My guy (i.e. gal) was Anita Li, her proffesionalism and empathy together are so rare to see these days.
5/5
This company is literally a life saver. I healed a dental abscess, hemorrhoid, lipoma and ankle sprain in no time.
Service and responsiveness of the staff is amazing as well! Jared, you're such a helpful person! Thank you so much!
I like to thank you to Cheryl, who have supported me a lot. I had the problem on my plasma and she gave me the detailed guideline to find out the root issue. Withe the back and forth email exchanges, I finally found out the issue was on the motherboard of the central unit. And I changed it with the new mother board and it is working well. I like to give my special thanks to Cheryl.
Thank you to the Spooky2 support team for your immediate support and assistance. Sabrina Tan, your sensitive and detailed protocol recommendations have helped me to better understand the right approach and correct program selection for my particular situation. Being new to Spooky2 the learning curve has been steep and I had to learn fast due to the urgent health needs within my family. The Spooky2 support I received has been exemplary. In gratitude, Rose
Spooky2's customer service left my membership status unresolved without updating it.
Despite my report to Spooky2’s customer service regarding an issue with my order history related to my membership renewal status, they ignored it. After that, without anyone taking any action or resolving the issue, they sent me a survey regarding the closure of the service.
Although they commented on Trustpilot that they would correct my membership status as soon as possible in accordance with the official membership terms, in reality, they have taken no action whatsoever, and my membership status remains unchanged at Bronze.
Is this how a company is supposed to operate—ignoring the issue regarding my status and leaving it unresolved, even though I’ve requested that the error in the customer’s order record be fixed?
Added:
＜The following comment was added on May 12.＞
To the Spooky2 Contact Person:
Why are you telling such a lie? Anna from your customer service center, who is an agent of your company, provided no prior explanation regarding this matter. This should be evident from the email records with your customer service center, so why are you giving customers such a false response? I just checked my account, and not only were the records not added properly, but my last purchase from your company—made on February 3, 2026, for $1,664 (Order #171034)—has been marked as canceled. What on earth is going on here?
Furthermore, this is not a standard 7-day delay; the delay has now exceeded three months. Despite selling excellent products, your company should not provide responses that betray customer trust. If you are taking this matter seriously, rather than sending an email to Microsoft’s support team—which operates as your representative—could you please provide a sincere response from Spooky2 itself in order to restore your credibility?
Added:
＜The following comment was added on May 13＞
Despite the fact that I have requested Spooky2, as a company, to address the inappropriate behavior of their agent, Anna, toward me, why is Anna once again sending image files of your company’s screenshots to my email address? Please have Anna stop sending me these emails immediately. I have mentioned here repeatedly to stop sending me Anna's PC's screenshots.
Could you please stop doing things that the customer finds objectionable? I’m really at a loss because Anna keeps sending me image attachments without asking. Can someone please stop her?
To restore trust in Spooky2, I request a sincere response from Spooky2 as a trustworthy company.
Reply from Spooky2 Rife2026-05-11
Hi dear customer, we are truly sorry for the unpleasant experience and any confusion caused by the membership tier update delay.
Our customer service team has already followed up and successfully added your test purchase record to your account. Due to the official 7-day tier update delay rule, your account will be automatically upgraded to Silver tier in 7 days.
Sorry our agent Anna has tried to explain this matter before and contact you via email. It seems our message may not have reached your inbox. Could you please kindly check your inbox or spam folder for our email from [email protected]?
We take your feedback very seriously and will improve our internal process to avoid similar situations in the future. We sincerely hope to have the chance to make things right for you.
Regarding Customer Service: Why won’t Spooky2 update my membership status?
I have been purchasing Spooky2 since 2019 and have spent a total of $9,468 on Spooky2 to date. However, regarding Spooky2’s membership program and their terms and conditions, specifically the purchase amount required to achieve VIP status,From November 26, 2025, to February 3, my total Spooky2 purchases amounted to $3,544. Under normal circumstances, this should qualify me for Silver status, which entitles me to 1.2x points.
However, since February 3, my status has remained at Bronze and has not been updated. I asked Customer Service staff A to correct this several times, but she refused to do so. Although the product I last purchased on February 3, 2026, has been paid for, it remains in a pending status on the screen. I requested corrections twice more on March 30 and 31, but I was told not to worry about it. Why is the status still being left uncorrected?
I am a fan of Spooky2, and I originally wanted to write a review of the product. I believe that Spooky2 products deal with delicate energy, so I believe that the customer service staff handling these matters should treat customers with sincerity. I believe that all customers are equal, and that the service should be provided fairly to all customers.
Last year, when my Spooky2 Central suffered a critical failure and eventually died, the initial support staff made communication difficult by providing answers that were completely unrelated to my questions. However, thanks to the sincere assistance of a new customer staff A, I was eventually able to repair the internal components myself a few months later—though it was truly a challenging task.
Because I was constantly worried about when it might break again, I felt I needed to purchase a second Spooky2 Central, Furthermore, to ensure I had a backup in case they broke, I also purchased a Spooky2 Scalar and a Scalar Harmony this past February. However, the Scalar Harmony isn’t producing any sound, and I suspect it might be faulty as well. Yet, due to the customer service center’s current attitude—which seems to find dealing with me a bother—I’m unable to even consult her about the possibility of a product defect.
Considering the total cost, purchasing a Spooky2 is by no means a cheap investment, and since not all details are covered in the manual, I believe they should establish a customer service center that provides accurate and honest responses to any questions regarding the product descriptions provided by Spooky2.
Furthermore, regarding the issue with the membership program—which appears to be a problem on your end, as in this case—since nearly three months have passed since the last product purchase, shouldn’t you address this issue promptly in accordance with my request, rather than leaving it unresolved?
＜The following comment was added on April 28.＞
Thank you for your reply. This morning at 10:38 a.m., I received another email from Staff A your customer service. It contained only a screenshot of my order history as viewed from your customer service center’s screen, sent from your customer service center’s email address. What on earth is going on here? I have merely requested a correction to my membership status, so why am I receiving another confusing email from the same staff member at the customer service center who was involved in the previous issue? Rather than having the same staff member handle this matter, could your company please take responsibility and handle this properly?
I’m simply asking you to update my membership status to Silver. Furthermore, looking at that screenshot, my purchase history shows a total of $963.04—a completely different figure—so I’m at a loss as to why she’s treating me this way...
My current concern relates to the way your customer service center head A has handled my case. I believe this is an issue that should be addressed by your company as a whole. Since the email address for the support team you provided is managed by A, I fear that my issue will never be resolved. Regarding this matter, could the department overseeing the customer service center—or your company as a whole—please address it sincerely and properly?
Since Customer Service A was so highly capable, a lot of work ended up piling up on her, and the workload became overwhelming. As a result, she now seems to be completely exhausted and on the edge of breaking down, which has me very worried.
Therefore, could you arrange for Customer Service staff A to receive treatment such as Plasma Central and take some time off, and have another responsible person handle this matter??
Reply from Spooky2 Rife2026-04-28
Hi Customer,
We sincerely apologize for the unpleasant experience and any frustration this membership update issue has caused you.
We greatly appreciate your long-term support and continuous trust in Spooky2 since 2019. Our team will immediately review your order records, membership tier calculation and pending order status thoroughly. We will correct your membership status as soon as possible in strict accordance with our official membership rules.
We also take your feedback on customer service attitude and product concerns very seriously. We will optimize our service process and follow up on your Scalar Harmony issue via email.
Our support team will support you privately shortly to resolve all your problems one by one. Could you please help send the details to our email: [email protected]
Thank you for your patience and understanding.
Give me a break. Reading through many of these reviews for Spooky 2, notice how all of these reviews are talking about purchasing and service. But nobody is talking about if this device is actually cured anything. How about some raw evidence of this stuff even doing anything for anybody?
Note; Company's pay Review company's all the time for fake reviews to boost their products when they have never actually bought or used the product. This has become a big lie on social media. Beware and do your research. Trust Pilot you should recheck your requirements before posting fake reviews. (Verified) reviewers means nothing if the reviewer has not purchased and used the product/service.
Reply from Spooky2 Rife2026-04-26
Hi Sam,
We truly appreciate you taking the time to share your thoughts and concerns with us. We want to clarify that all reviews on our Trustpilot page are genuine, from real customers who have purchased and used our products. They cover their full experience including service, shipping, product setup, usability, and personal wellness results.
If you’re looking for detailed personal experiences and wellness feedback from our users, we have collected many in-depth testimonials on our dedicated review page:https://www.spooky2reviews.com/
If you have any further questions about our products, technology, or user experiences, please feel free to contact our support team at:[email protected]. We’re always happy to help.
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