The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Written by the business, not verified by us.Spring Step Shoes (springstepshoes.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 87% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful designs, exceptional craftsmanship, and outstanding comfort provided by the wide variety of footwear options available. Shoppers also note the professional and helpful staff, observing that orders arrive promptly with reliable tracking information. Some reviewers were not happy with the extra fees required for returns and occasional complications during the online shopping process. A few other people also felt that certain shoe models had sizing inconsistencies, making the fit too tight or too loose. Additionally, a small group of customers experienced frustrating delivery delays and poor handling with carrier shipments.
Auto-generated from all reviews of this business. For reference only.Professional people to deal with, no problems.
Hello Linda, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
L'ARTISTE NIOBE BOOTS Love these boots. True to size and as expected were comfortable right out of the box. Would highly recommend them.
Hello there, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
All the spring step employees are most helpful. They go the extra mile to make sure your happy, on line or in the new tanger mall store. I just LOVE spring step!!!!!!!
Hello Jeannie, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
This is one of my top go-to shoe websites. The styles by brand are unique and colorful. While I think all of their brands are great, I favor the Spring Step line. I look forward to their new designs each year. The fit is always right and comfortable. The prices can be a bit high at times so I wait for a sale if I have my eye on a pair I would really like to buy.
Hello there, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Hello Esteban, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Great salesperson. She was so friendly and helpful! Have worn both pairs of shoes and they are both very comfortable.
Hi Alicia, Thank you for your 5 Star review! We’re so glad to hear that you had a great experience with our salesperson and that both pairs of shoes are comfortable. Your feedback is greatly appreciated. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
The boots are beautifully made, and they were delivered fairly quickly. They’re extremely comfortable! Looking forward to wearing them on many occasions… Thank you!
Hi Monique, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you love your new boots and found them both beautiful and comfortable. We hope you enjoy wearing them for many occasions to come! If there’s anything else we can help you with, please don’t hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Beautiful shoes. Love the unique color and pattern.
Hello Terry, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Beautiful shoes, comfy fit!
Hello Suellen, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Best shoes I have ever purchased. Wear them right out of the box. They are comfortable, beautiful, and all around great shoes. I always get compliments when I am wearing a pair of my Spring Steps!
Hello Kathleen, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
The shoes are great ,so comfortable. They come in so many styles and colors. I purchased a pair of boots and my sister's all made purchases also .our sales lady was great very helpful and friendly
Hello Vicki, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
You're greeted so friendly, helpful & knowledgeable about the inventory. Love shopping at Spring step.
Hello MARYANN, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Always an excellent experience at Spring Step. They take great care of online customers in every regard and their shoes are epic! I’m exceptionally pleased that I found you!
Hello Joyce, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Inconsistent sizing. First pair were too large and second pair too small. Did not like having to pay shipping fees for inconsistent sizes. Not my fault.
Hi Patricia, Thank you for taking the time to leave a review regarding your recent experience with us. We noticed that you rated your interaction with a 2-star review, and we're truly sorry that we did not meet or exceed your expectations. If you have any feedback on how we could have better served you, we would greatly appreciate it. Your insights are invaluable as we strive to improve and provide the best possible experience for all our customers. Please feel free to reply directly to this email or reach out if there’s anything else we can do to assist you. Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future.
After the first pair of sandals, I was sold on this brand. They are so comfortable, the sandals, the boots, and the booties! Now I just order everything online, which makes it very easy. Every time I wear any of my spring step shoes, I get compliments! And then I tell everybody what they are and how to get them! Thank you for making cute and comfortable shoes
Hello Angela, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Cute shoes! Ordered the normal size I always order from Spring Step Shoes but this one was too big. Called for some assistance, talked to a great, helpful agent who guided me on how to exchange for the smaller size. The replacement pair arrived quickly and fit! Never been disappointed with Spring Step Shoes!
Hello Heather, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
Wonderful selection, superb craftsmanship, excellent price!! My booties arrived quickly and fit perfectly…they are SO BEAUTIFUL!!!
Hi April, Thank you for your 5 Star review! We’re delighted to hear that you’re so happy with your new booties. It’s wonderful to know you enjoyed the selection, craftsmanship, perfect fit and quick delivery. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Love the slippers with the rose on them. They are soft and fit perfectly.
Hi Barbara, Thank you for your 5 Star review! We’re thrilled to hear that you love your slippers with the rose design and that they fit perfectly. Your feedback is greatly appreciated. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day! Best Regards, Yve Customer Care Team
Shoe selection is great. Prices are not and I'm fully aware that you get what you pay for. However, you are charged to have the option of a "Free Return" which is misguided at best. I needed to return a couple of items and loved the online process until it wouldn't generate a return label. I called and was greeted by a very helpful woman, but she had to email me the return label. These should be emailed to the customer upon completion of the online return process for the customer's ease and backup that the process worked.
Hi Yaya, Thank you for your review. We appreciate your thoughtful feedback and are glad to hear you found our shoe selection and customer service team helpful. We’re sorry, however, for the confusion and inconvenience you experienced during the return process. Your comments regarding the “Free Return and Package Protection” option and the return label process are very helpful, and we’ll be sharing them with our team to help improve clarity and convenience for our customers moving forward. Thank you again for sharing your feedback, and we hope to have the opportunity to better serve you in the future. Best Regards, Yve Customer Care Team
Great service. Quick delivery
Hello Theresa, Thank you for your 5 Star review! Your feedback is greatly appreciated and I'm pleased to read that you are enjoying your shoes. If there is anything else that I can assist you with, please do not hesitate to reach out. Have a wonderful day!
103 reviews matching
myGemma
Avancus
Folkicks
Zellerfeld
Bulo
MatchKicks.com
GB'S Sneaker Boutique
Tops and Bottoms