Product shipped slowly due to inventory.
Reply from SQlab USA2024-12-16
Hi Darrin, I'm sorry there was a delay! We hope you enjoy the product!
About SQlab USA
Data updated- Website
- sqlab-usa.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 3 reviews
- Replies to negative
- 100% (9/9)
Do you own SQlab USA? Claim this profile for free and start replying to reviews.
About this business
SQlab is your expert for ergonomic bicycle components and accessories like bike saddle, grips, handlebars and stems. SQlab has specialised in the three contact points of the bike (Hands - Pelvis - Feet). A bicycle saddle must not only fit perfectly to both the male and female anatomy, but also correctly spread the body weight from a medical point of view. The grips must prevent numb fingers, must be easily and securely assembled and be a good fit for the hand. In particular our saddles, and our fitting process, which determines the perfect saddle width, have made us the most successful saddle manufacturer in tests of bicycle magazines. You will not only find the perfect saddle, grip, bars and other components here, but also many tips and tricks around ergonomics and how to correctly fit and adjust the SQlab-products for the three contact points. You can purchase our products at your local authorised dealer or here in our online shop. However, we highly recommend the purchase through your local authorised dealer as the face-to-face advice and particularly the sitbone measurement is a service only your brick and mortar authorised dealer can provide.
Written by the business, not verified by us.Is SQlab USA legit?
SQlab USA (sqlab-usa.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-28.
What people say
Sent a great measurement kit super fast. Kit was perfect!
Sent a great m
Reply from SQlab USA2024-12-16
Great to hear, Kimberley!
Great product that really makes a…Excellent customer service
Great product that really makes a difference.
Reply from SQlab USA2024-12-16
Thanks Mark!
Quick response
Quick response, quick shipping. Can’t wait to get my saddle size Thank you
Reply from SQlab USA2024-12-16
Thanks Paul, enjoy!
Excellent!
Fast shipping. My saddle is immaculate. Looks and feels better in person than on the web. Although, it seems sales are hard, the saddle is 100% worth it.
Reply from SQlab USA2024-12-16
Thanks for the review, Phillip!
Got what I wanted
Got what I wanted, a bit more than I wanted to spend but that's how it goes sometimes
Reply from SQlab USA2024-12-16
Thanks Mike, have fun!
Great saddle
Great saddle! Much easier on the lower back!
Reply from SQlab USA2024-12-16
Thanks for the review, Duffel!
My bike seat arrived efficiently
My bike seat arrived efficiently. I have had SQ labs seats before and liked them. I am still tweaking the adjustments to this new one, but you can’t beat the comfort and quality.
Reply from SQlab USA2024-12-16
Glad to hear it, Dianne! Have fun!
Have been a competitive cyclist since…
Have been a competitive cyclist since 1982. Over this time all aspects of cycling have improved tremendously and especially with tech. Where the rubber meets the road really for all of us is the saddle! Simply put, SQLab are the best Saddles I’ve ever tried.
Reply from SQlab USA2024-12-16
Thanks Tom! We appreciate the feedback! Have fun!
Customer Service is Awesome
I emailed SQlab USA and asked if there were any plans for a discount on the 612 Ergowave Active 2.1 over the Christmas holiday. I told them that I previously ordered two of these saddles from them and that they are awesome, relieving saddle pain and hand numbness. They immediately responded that they did not think that model was going to be discounted but sent me a discount code for 25% off as a loyal customer. I placed the order and the saddle arrived in just a few days! I appreciate good customer service.
Reply from SQlab USA2024-12-16
Thanks for the feedback, Alan! We appreciate good customers!
interaction with your person to…
interaction with your person to determine correct saddle
Reply from SQlab USA2024-12-16
Hope you're enjoying the saddle, Bob!
It's not you...
I ordered a saddle using the sizing kit and liked it less than the saddles I currently ride. I've tried enough saddles to know that: Until you ride a saddle, there is no way to know if it will work for you. Buying a new brand of bicycle saddle is always a matter of faith.
Reply from SQlab USA2024-11-25
Hi Todd, I'm sorry to hear the saddle didn't fit your desires. Thanks for the review!
Great seat!
Reply from SQlab USA2024-11-25
Thanks Armando!
Good information and great seat
They provided all the information needed for me to find a seat that worked for me. The seat is comfortable and I can ride all day.
Reply from SQlab USA2024-11-25
Great to hear, Bill! Have fun!
The bars are comfortable and I do like…
The bars are comfortable and I do like the forward sweep. - Main issue was installation. The the mounting rings ,of the SRAM force levers I have, is a soild ring. The bar's drops are not perfectly round, they are oblong. The rings don't quite slide up. I had to force them and ended up scratching the paint of the bars.
Reply from SQlab USA2024-11-25
Hi Reza, I'm sorry to hear the installation was less than optimal. We appreciate your review!
Cool your jets
The dumb thing has not even arrived yet and I get this thing asking how wonderfully you did. Maybe you think it has arrived. Maybe that you think it has means you sent it somewhere else. Either way it does not inspire confidence.
Reply from SQlab USA2024-11-25
Hi Stefan, I'm sorry to hear your saddle didn't arrive as quickly as you hoped. Have fun out there and thanks for the review!
I requested a crash replacement saddle…
I requested a crash replacement saddle and the process was quick and seamless. I got my replacement in a week.
Reply from SQlab USA2024-11-12
Thanks Kevin! Have fun!
Replaced my stock handlebar with one of…
Replaced my stock handlebar with one of their 16 degree/high bars. Made my Yamaha Moro-7 much more comfortable without any loss of control. My wrists are at a much happier angle! The bar is also easily cut to your preferred width…I took about 20mm off each side.
Reply from SQlab USA2024-11-12
Glad to hear it, Leslie!
Received the cardboard sit bone…
Received the cardboard sit bone measurement card. I'll be able to give a more constructive review after I purchase and install the seat. That's it for now, Cedric vG.
Reply from SQlab USA2024-11-12
Have fun, Cedric!
This kit was a great help in finding…
This kit was a great help in finding what I needed.
Reply from SQlab USA2024-11-12
Glad to hear it, Tod!
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