For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Home Services

Stack

ClaimedCollecting reviews

100 reviews

4.6100 reviews
Write a review

About Stack

Data updated
Website
stackmoves.com
Category
Home Services
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/11)
Do you own Stack? Claim this profile for free and start replying to reviews.

About this business

Stack eliminates the need to move with cardboard boxes by renting recycled plastic bins and dollies to you for the duration of your move. Cardboard boxes are a hassle to put together and discard, frequently damaged in transit, and harmful for the environment as over 900M boxes are wasted each year on residential moves alone. Stack combats this with a streamlined solution that will make your moving experience much easier:Door-to-Door Delivery & Pick-Up: Stack's local team will drop off plastic boxes and dollies at your current address and pick-up the same boxes from your new residence at the conclusion of the move.Safe: Stack boxes are sturdy and don't collapse on themselves like cardboard. Stack bins help to keep your valuables safe. HassleFree: Stack boxes are pre-assembled, extremely durable, and stackable. Your time and energy are important to us.Cost-Effective: Stack rents plastic boxes to customers for cheaper than what you would otherwise spend on cardboard & supplies, without all of the hassle.Eco-Friendly: Every Stack bin is made from recycled plastic, re-used for every move, and eliminates the enormous waste created in the moving industry by the use of cardboard.BOOK YOUR MOVE

Written by the business, not verified by us.

Is Stack legit?

Stack (stackmoves.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the sturdy plastic bins and rolling carts, noting that these reusable containers make packing and loading a moving truck significantly simpler than traditional cardboard boxes. People frequently mention that delivery and pickup services are prompt and dependable, while staff members are often described as exceptionally helpful, courteous, and efficient. However, some customers also noted frustrating communication issues regarding delivery and pickup scheduling, occasionally leaving individuals waiting at home without clear time windows. A few people additionally reported receiving bins that were quite dirty upon arrival or experiencing disorganized local third-party execution during drop-off.

Auto-generated from all reviews of this business. For reference only.

What people say

This was the biggest help moving from…

This was the biggest help moving from Los Angeles to Austin, TX. We packed up our entire apartment plus 25 stack bins and it couldn’t have been an easier process. Everyone was amazing at communicating if we had any questions along the way and the delivery/pick up were seamless. I would highly recommend this to anyone in need of a simple and convenient way to move from one place to another.

Local affiliate needs to change

It's a useful service, but the last time I used them the local affiliate moving company they use to drop off and pick up the bins was a mess. When they dropped them off, their "truck was down", so someone showed up in a SUV, dropped off a batch of bins and just left. Didn't speak English so he couldn't tell me that he had to make several trips. It took three trips over the course of an hour. Each time, interrupting my work day and driving my dogs crazy. Some of the bins hadn't been cleaned out either and had old stickers and oily residue on the inside. Then pickup was even more bizarre. Didn't show up at the pickup timeframe that was communicated to me via text, so I asked for an update, didn't show up for that time frame either. Then they communicated a time via text for the next afternoon, then someone showed up at 7:15am ringing the doorbell while we were sleeping. All of this without communication from them. Each time, I had to reach out and drag info out of them. Their messages sounded like they were coming from AI or a bot. They are a local moving company and provided a horrible impression, you think they'd want to use this opportunity to advertise their business. But I would never hire or recommend them after the interaction we've had through their Stack relationship.

I have used them twice in 2 years, no more!

I have used them twice in 2 years, but no more! If you are in Northern California area do not use them. Customer service is awful. How? They won’t tell you when bins will be dropped off and won’t tell you when they will be picked up. They do not return calls or messages. Once a date is nailed down, you will not get a time of day for drop off or pick up. We are all busy and that does not work.

5 Stars for Concept, 1 Star for Minneapolis Execution

5 Stars for Business Concept. 1 Star for third party execution of local delivery scheduling and bin cleaning in Minneapolis MN market. Stack made it right and took the feedback well however. Love to raise it higher than 2 stars, but the problem is - it happened not just once, but twice in this market.

I move far more often than the average…

I move far more often than the average person. I have long believed that the dust and chemicals in the moving boxes give me a terrible sinus infection every time I move. That is why I decided to use crates this time and I did not get sick. Yay!!! But I did not realize how much easier it would be to move with the crates as well. That was a real bonus! Using the crates made the move super easy. You don’t have to worry about boxes stacked on top of each other and crushing other boxes. You don’t have to spend time making boxes then breaking them down. And the crates are just easier to pack and unpack. They are easier to move around because they come with their own dollies. I will use crates every time I move from now on. The drop off and pick up went very smoothly as well.

Convenient and Stress-Free Moving Boxes

The boxes were delivered and picked up on time. It was very convenient because there was no need to tape them, and I was also happy not to have the hassle of disposing of the boxes after the move. Overall, it was a great experience, and I would recommend it to anyone who is moving.

This made my cross country move so much…

This made my cross country move so much easier, not having to deal with procuring and getting rid of cardboard boxes. I could also store more per crate compared to a box and was able to label each crate consistently which made for easy unpacking. And they come with a dolly so I didn't need to worry about lugging around heavy crates! It was fairly easy to just extend my reservation too.

Stack does the job perfectly

Stack does the job perfectly. The price of cardboard is outrageous these days and a lot of work and waste. Having reusable bins was the way to go! They were heavy duty, interlocking and the Velcro on the bottom was a nice touch to keep them from sliding around. Very happy with the service!

The worse company

I ordered the 2BR (35-crate) package from Stack on May 5 for my move on May 28. Delivery was scheduled for May 25, then pushed to May 26 with a 1–4 pm window. I even took an early out from work to be home for this, and they still didn’t show up or communicate clearly. This level of unreliability and lack of respect for customers’ time is unacceptable, especially during a move. I would not recommend this company to anyone who needs their packing materials to arrive when promised.

I was so happy that I got the boxes.It…

I was so happy that I got the boxes.It was so much easier than doing paper boxes and everything went very smoothly.They brought them on time.They called me the day before to remind me that they were going to bring them, they picked them up on time.They called me the day before.They were very prompt and on top of everything I highly recommended

Incredible Product and Service

Other than choosing an incredible place to live, this was the best decision I made when moving to my new place! The Stack totes were delivered on-time by a great professional who explained how they worked and review the contract. Filling them up, moving them out and in and then emptying them was so easy! My movers were impressed by how it improved their experience as well. I will be recommending Stack totes everyone forever!

This was the best move I've ever had…

This was the best move I've ever had (and I've had a lot, I've moved 17 times in 12 years), and that's in huge part because of Stacks. Not having to put together boxes, tape the bottoms, load it, then tape the top, saved so much time. I just loaded up the crate and shut the lid. It made it go so much faster for me. And also made it easier on the movers being able to stack up the crates and load them on the truck with the dolly. Returning the crates was just as easy, and having zero boxes in the new apartment made it so much easier to put things away. I'll definitely be using them every time I move.

People also looked at