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Is StackSocial legit?
StackSocial (stacksocial.com) has a 4.9 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast and effective solutions whenever technical problems arise during software installation and setup. Many consumers note that support representatives always respond promptly, communicate clearly, and handle every single inquiry with genuine professionalism.
However, some customers also noted occasional issues with initial product activation or receiving incorrect license keys that required further assistance. A few reviewers experienced frustrating delays or felt that certain software versions lacked important updates and standard features. These buyers pointed out that resolving such complications could sometimes take longer than expected.
Auto-generated from all reviews of this business. For reference only.
What people say
A
Ahmed Hassan · 1 review · Experienced 2026-07-14 ·
★★★★★
**Great experience!** I was honestly…
**Great experience!** I was honestly hesitant to buy at first because I wasn't sure if the website was trustworthy. After reading many positive reviews from other customers, I decided to give it a try.
I'm glad I did! The payment process was smooth, and I received my activation instantly after completing the purchase. I also got an amazing deal at a great price.
I wanted to leave this review because other people's feedback helped me make my decision, and I hope my experience gives future buyers the same confidence. Highly recommended! ⭐⭐⭐⭐⭐
I recently purchased a software license that unfortunately wasn't compatible with my older MacBook Pro due to technical limitations. I contacted the support team at StackSocial regarding a refund, and I couldn't be more impressed.
Patrick from their support team was not only incredibly speedy with his replies but also very understanding of the technical issues I was facing. Even though their policy usually marks redeemed keys as "final sale," they went above and beyond to authorize a full refund for me.
It is rare to find a company that prioritizes the customer experience to this extent. I’m very grateful for their help and will definitely be returning to their platform to purchase my software once I upgrade to a new laptop next month. Highly recommended!
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Eddie · 1 review · Experienced 2026-07-13 ·
★★★★★
I had problems initially trying to install software
I had problems initially trying to install the software I had purchased. After several emails with the Stack Social support team, the problems were solved and now the software is running fine. Great support; patient, knowledgeable, and positive. Excellent experience!
J
John · 2 reviews · Experienced 2026-07-14 ·
★★★★★
I have been purchasing from stack…
I have been purchasing from stack social for years and have had to call for tech support a couple of times, they are always very prompt, courteous and willing to help. Both times they have resolved my issues in a timely manner with excellent customer service.
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Fay M · 1 review · Experienced 2026-07-11 ·
★★★★★
Microsoft Windows 11 Pro
I purchased Windows 11 Pro from StackSocial, and the experience was amazing. I ran into a minor activation issue so I sent a quick email to customer support. They responded to my email within a few hours with clear and detailed instructions on how to resolve the issue. Within minutes, I was able to activate Windows 11 without any further problems. Excellent customer service!
M
Myrigi · 1 review · Experienced 2026-07-13 ·
★★★★★
Excellent service
Excellent service. Very helpful in troubleshooting installation issues. Kind, polite and patient agents!
k
kwok wong · 1 review · Experienced 2026-07-12 ·
★★★★★
Customer service responds quickly and…
Customer service responds quickly and solves problems
J
Jackie · 1 review · Experienced 2026-07-13 ·
★★★★★
Had issues but support was fantastic
A
Allan Denham · 17 reviews · Experienced 2026-07-02 ·
★★★★★
The best service ever
The stack commerce support scheme has gone beyond good service. I was really struggling to delete Office 365 so that I could load Office 2021. I took me ages but the support team stuck with me all the way. Finally they managed to solve the problem. I can not thank them enough
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Mike R. · 2 reviews · Experienced 2026-07-10 ·
★★★★★
Good support.
Purchased a digital download from them but accidentally forgot to sign in first meaning it was sold to me as guest and my account didn't record the order. Contacted Support and less than 4 hours later, received actual instructions with the Activation Code I couldn't get and was able to set up the account successfully. Very good experience.
Have purchased other digital downloads from them in the past without problems but this one was my own fault for not signing to my account first.
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David Taylor · 1 review · Experienced 2026-07-11 ·
★★★★★
I purchased a copy of Microsoft office 2024
I purchased a copy of Microsoft office 2024 for my MacBook Air. I had trouble because I had not activated the software after download. The activation link was not well marked in either Word or Excel when it was opened. The support team was excellent in sending me an explanation about what I needed to do, including links to redo the download. Don't forget to deactivate your antivirus software as I think this was part of my original problem. Thanks again to the great support team. David.
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George Luther · 1 review · Experienced 2026-07-07 ·
★★★★★
StackSocial response
Excellent Response from my emails about a problem. They took my information and corresponded with each step. Appreciate their replys. Thanks
I purchased Microsoft Office 2021 for Windows License. The installment went very smoothly; however, when I had to agree to the License Agreement, I couldn't find the button to do so. I contacted StackSocial's Support Team, and Elizabeth was very helpful. Being vision impaired, I found that if I decreased the size of my font, I was able to find the button and agree to the License Agreement. I emailed Elizabeth to let her know of the outcome, and to let her know what I had done in case this issue came up with another vision impaired customer. She was very grateful to have the information.
Norman Young · 6 reviews · Experienced 2026-07-07 ·
★★★★★
Upgrade Windows 11 pro
I noticed that they were offeringthe upgrade from Windows 11 Home to Pro but I wasn't sure whether Microsoft would recognise the upgrade in the UK, so I asked and got a reply from Stack Social within 24 hours.
I ordered it because the price was a no-brainer.
They provided very clear instructions and everything went well except that I couldn't activate the upgrade.
I emailed in to seek help and got a reply within a couple of hours.
They apologised for their mistake and sent a different key, which worked.
Ok, if they'd sent the right key in the first place then the problem wouldn't have arisen, but that's a minor problem.
I've always found their offers exceptional value, and they're response times are excellent.
If I hadn't already purchased software from them, their prizes seem too good to be true, but they are genuine.
Customer service is at highest level. Not only unlocked my acces, shared details in case unlock would not work, but also shared detailed instruction about next steps and configurations. Top class CS. Thanks again.