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Is StackSocial legit?
StackSocial (stacksocial.com) has a 4.9 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast and effective solutions whenever technical problems arise during software installation and setup. Many consumers note that support representatives always respond promptly, communicate clearly, and handle every single inquiry with genuine professionalism.
However, some customers also noted occasional issues with initial product activation or receiving incorrect license keys that required further assistance. A few reviewers experienced frustrating delays or felt that certain software versions lacked important updates and standard features. These buyers pointed out that resolving such complications could sometimes take longer than expected.
Auto-generated from all reviews of this business. For reference only.
What people say
c
customer · 7 reviews · Experienced 2026-07-07 ·
★★★★★
Digital code purchase support team
I purchased a code to be used on another site and it was not working, I contacted support via email and they were very responsive, issued me another code which initially didn’t work but even with that they kept working the issue and I felt supported. The issue was resolved the next day so I am very pleased.
b
brahim ben amar · 1 review · Experienced 2026-07-07 ·
★★★★★
Honestly and a little comment your…
Honestly and a little comment your company is reliable I had a problem after buying and called. Respond quickly until the problem is resolved. Thank you very much
S
Steve Roybal · 1 review · Experienced 2026-07-03 ·
★★★★★
they emailed back quickly and solved my…
they emailed back quickly and solved my problem.
A
Angel Gomez · 1 review · Experienced 2026-07-05 ·
★★★★★
Had issues with a license
Had issues with a license. They took the time to make it right. Thank you!
M
Mark · 1 review · Experienced 2026-07-04 ·
★★★★★
A wonderful support experience.
There was a glitch when I tried to order a product via PayPal and as a result, I missed the sales price. I contacted support for help and asked them if they would honour the sales price as this was not my fault. I was dealing with Alexander and he agreed to honour the sales price and he also helped me to load the software as I was having some issues. I want to thank Alexander and the wonderful support I received from stack social. All is now working perfectly.
Mark
The team was persistent. The assistance they provided took me over the finish line in a successful install. Derek was my last advisor.
S
Steve Butler · 1 review · Experienced 2026-07-02 ·
★★★★★
The responses from Megan and Diana were…
The responses from Megan and Diana were prompt and professional. Their assistance was beneficial in getting my computer updated to Windows 11 Pro.
S
S. Robinson · 5 reviews · Experienced 2026-07-02 ·
★★★★★
Incredible service!
I've purchased from StackSocial a number of times over the years and gotten such great deals, but just recently I ran into a bit of a problem and was pleasantly surprised at how quickly they jumped on it and got me a resolution. The issue wasn't with StackSocial (they've been great), but with the product/service I'd purchased. It was even a year and a half ago, but they still contacted the other company and worked out a solution in no time and I have my lifetime deal up and running again!
Thanks for being great to work with! I have no regrets purchasing from StackSocial!
F
Frank Collins · 1 review · Experienced 2026-07-01 ·
★★★★★
Problem downloading file.
When I was not able to download the program, the support team (Stella) quickly reached out to me with suggestions. I had to disable my anti-virus program since it blocked the download.
I had to do a Windows reinstall and had misplaced a install program. The link I had received with the purchase didn't work anymore. I contacted customer and had the program installed in 15 minutes from the time I sent the request asking for assistance. I was resigned to not being able to get access so it was a pleasure to be able to install the program so quickly. Thanks!
T
Troy · 1 review · Experienced 2026-06-28 ·
★★★★★
Best place to get software
I was very happy with this purchase. Mr. Patrick was very helpful, efficient, and solved my problem. I will certainly come back if I need more materials.
M
Michael · 1 review · Experienced 2026-07-01 ·
★★★★★
Office reinstall assistance
After a major failure with Windows 11 that required reinstall, Office also failed. contacted Support team. They quickly responded with detailed process to reinstall mu Office subscription with ease.
I’m a good consumer of Stack Social.
Always looking for a new deal they have to offer.
The costumer service is great.
Needed help in two different occasions, and it was handled perfectly both time.
Stack social Rocks
R
RaeUnited States · 1 review · Experienced 2026-06-26 ·
★★★★★
Stack's support staff are so helpful!
I purchased Windows 11 Pro! While I was one of the folks who encountered error 0xC004C008, the support team was wonderful with first giving me very clear and easy-to-follow troubleshooting instructions; when the workarounds did not solve my problem, they provided me with a new product key that worked beautifully the first time! I am thrilled to have been able to upgrade to Windows 11 Pro for under $10 as well as to have received support attention quickly.
The support team got back to me the same day each time I reached out, and they were all lovely to interact with! I'm a very satisfied customer, and I'm excited to know about Stack and their awesome deals. I'm probably gonna end up purchasing a bunch of products from them just because the deals are so good and the support team has it on lock!
K
Ken Boon LoPhilippines · 1 review · Experienced 2026-06-29 ·
★★★★★
Customer service is very helpful when…
Customer service is very helpful when windows not able to be activated. Fast response and helpful guidelines
K
Kiwi Cuz · 2 reviews · Experienced 2026-06-30 ·
★★★★★
Awesome deal and help from deals.cultofmac.com…
The folks at deals.cultofmac.com were great to deal with. I had a checkout issue and their support team helped guide me through the problem (quick, responsive and really helpful). I've bought some software with them before and it's been awesome. I thought it was too good to be true at that price to be honest, but it's all been good & legit and worked straight out the box. Highly recommended.
C
ColFrance · 2 reviews · Experienced 2026-06-30 ·
★★★★★
Very disappointed !
Edit 2 july 2026:
Following my previous review, I was contacted very quickly. I'm changing my rating.
I was relieved to see that the customer service team is professional, responsive, and efficient.
I would not hesitate to shop on this website again, as it has truly earned my trust.
Thank you so much for all your help!
This was my first time buying from this website. I was charged $94.08, including over $15 in taxes that only appeared after I completed the payment through PayPal!
It was a gift for my mother, so despite the price, I decided to go ahead because I wanted to make her happy.
I received the activation code immediately, which was fine, and I didn't get any error message when I entered it using the link that was sent to me.
However, once I opened the mobile app and everything was properly synced after the purchase, I was asked to pay again to unlock the premium content! What a scam!
I contacted customer support but haven't received any response.
I have already requested a refund through PayPal. If my request is denied, I will have no choice but to file a chargeback with my bank.
A birthday gift that turned into a complete disappointment.
Reply from StackSocial2026-06-30
Hi,
Thank you for letting us know about this. We'll be in touch at the email address associated with your account so that we can address what went wrong here.
We appreciate you sharing this feedback and look forward to making this right.
Thank you,
The Customer Support Team
G
Graham · 1 review · Experienced 2026-06-19 ·
★★★★★
I had major (typical for a 70 yr old)…
I had major (typical for a 70 yr old) understanding the written instructions on the screen when I purchased this upgrade, I decided to ask for assistance from the crew at Stack Social, (I didn't really expect much as usually I have been fobbed off by other "help" centres) however Christopher, Sofia and a few others bore with this old man and finally solved my registration problem. Thanks guys you have restored my confidence in the younger generation (just a bit though) Thanks