great service…
The support staff responded immediately. When they were unable to help with my problem, they connected me to the original sellers, who in turn were able to help. Help. Thank you so much.
About StackSocial
Data updated- Website
- stacksocial.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 198 reviews
- Replies to negative
- 80% (4/5)
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About this business
The leading platform to discover, share, and buy trending tech. Apps + gear to make you better, faster, more awesome.
Written by the business, not verified by us.Is StackSocial legit?
StackSocial (stacksocial.com) has a 4.9 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing fast and effective solutions whenever technical problems arise during software installation and setup. Many consumers note that support representatives always respond promptly, communicate clearly, and handle every single inquiry with genuine professionalism. However, some customers also noted occasional issues with initial product activation or receiving incorrect license keys that required further assistance. A few reviewers experienced frustrating delays or felt that certain software versions lacked important updates and standard features. These buyers pointed out that resolving such complications could sometimes take longer than expected.
Auto-generated from all reviews of this business. For reference only.What people say
They offer great deals and back those…
They offer great deals and back those up with amazing customer support. I have bought from them multiple times and the only time I ran into issues they were supper responsive and resolved my problem very quickly. Highly recommended!
Incredible customer service
I had an issue that was very quickly and professionally addressed. I will be using their services again.
The solution was exact and it worked as…
The solution was exact and it worked as described. I had a problem with the activation of my Windows 11 Pro license and they even provided links to Microsoft to fix the issue.
Great Product and Outstanding Help Desk Support.
I recently purchased Microsoft Office 2021. However, I had a problem redeeming it. So I sent a message to their Help desk and within 2 hours (although they say to allow 24 hrs.) I received detailed instructions with a link that worked perfectly. The software is working great and quite honestly, this is one of the best experiences I have ever had with a Help Desk. What a tremendous bargain.
First Class Customer Service
I have to say that the customer service that was provided to me for my recent issue was first class! I truly appreciated the time and effort that was devoted to resolving my software purchase issue. Thank you, Team, for a job well done!
Overall satisfied
Look , I give on 4 out 5 because the customer support was helpful but, and this is important, I don't want to have to ask customer support when I purchase good and/or service. Bottom line - customer support was good, helpful but company product was deficient overall because they had to replace it 3 times, aka a windows license.
Great Customer Service
After reinstalling Windows on my PC I couldn't reactivate my copy of Office 2019. Contacted Customer Support and they responded immediately with a new key. When that didn't work they sent me yet another key and detailed instructions that got the problem resolved. Excellent Customer Service--thanks Elizabeth at StackSocial, I'm back up and running!
It worked
It worked! Just like tech support said it would!
I had minor trouble removing an app and…
I had minor trouble removing an app and installing the new version of the app. Tech support stuck with me for a few tries at getting the new license set, which was really me not understanding how the app license worked. So, thanks!!! Great job :D
Mistake on My Side, Outstanding Support on Theirs
I initially thought I had lost my money after purchasing a 5-year VPN subscription. Due to a mistake on my side, I redeemed the license on an existing account instead of creating a new one, and it appeared that I had only received 1 GB of additional traffic. I contacted support, and they responded quickly, investigated the issue, and provided a new license code that solved the problem immediately. The support team was professional, helpful, and efficient throughout the process. Everything is now working perfectly. Thank you to Sharon and the support team for the excellent customer service.
Outstanding support and communications
The support is outstanding. I had a problem with a Windows 11 key not working and they were able to help me resolve the issue. Great and prompt communications.
Customer support is very helpful
Excellent and fast customer support!
I contacted support because a lifetime license I bought for VSDC Video Editor Pro stopped working and showed a verification error. Derek responded incredibly fast and immediately provided me with a brand new working license key. The issue was resolved in no time. Thank you for the efficient and professional help!
Positive Customer Service experience - really!
I purchased a MS Office 365 subscription that I planned to activate when my current subscription ended. I didn’t realize the new subscription had an “activate no later than” date. When the time came to activate it, unsurprisingly, it didn’t complete successfully. I wrote to the StackSocial customer service team and they quickly responded with an updated subscription key. They could have taken a hard line on the activation deadline (a detail that had escaped me at the time) but chose to resolve this in a win-win manner. I wish this treatment wasn’t so noteworthy but it is as customer service experiences can be all over the map. Thank you Patrick and the rest of the SS customer service team!
Been a user from 2016
Been a user from 2016, i love the customer support and deals. The service always protects customers interest above anything that makes them my 1st choice. Thanks to the team behind it
My tech ability is minus 0
My tech ability is minus 0. When I got frustrated, the support team was patient and walked me through. Have used Hello Tech for years. The Support was able to hand me over to Hello Tech and my software was installed today. Wilda
Support staff very easy to work with &…
Support staff very easy to work with & very helpful. I was having a problem activating a Microsoft product purchased on Stacksocial. During the activation process Microsoft said that the license I was trying to use was invalid, Contacted Stacksocial explained the problem and they supplied me with another license which resolved my problem.
Megan and the customer support team was…
Megan and the customer support team was there to assist me all the way!
These Guys Fixed a Problematic Install
Purchase worked great but install was a nightmare because of incompatibility between Microsoft and Apple. I contacted StackSocial and they got back immediately. Doing their procedures got a successful install but couldn’t update and therefore wouldn’t run. Again SS got back immediately and Elizabeth gave me procedures that resulted in success. BUY WITH CONFIDENCE FROM THESE PEOPLE!!!
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