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Construction & Manufacturing

Steel Supply, L.P.

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202 reviews

4.7202 reviews
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About Steel Supply, L.P.

Data updated
Website
steelsupplylp.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (15/15)
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About this business

Steel Supply, L.P. offers one of the largest and broadest selections of structural steel in Houston, Texas.

Written by the business, not verified by us.

Is Steel Supply, L.P. legit?

Steel Supply, L.P. (steelsupplylp.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fair pricing structure, excellent product craftsmanship, and remarkably fast shipping times that make projects much easier to complete. People consistently appreciate finding specific, hard-to-find metal parts and receiving entirely accurate orders delivered promptly to their properties. Shoppers also note that the thoughtful packaging protects delicate items well during transit, ensuring everything arrives ready for immediate use. However, some people mentioned experiencing unexpected delivery delays or long waiting times for their packages to finally arrive. A few other people also felt that standard shipping costs were quite high relative to the overall item price.

Auto-generated from all reviews of this business. For reference only.

What people say

I have not received my order or any…

I have not received my order or any updates on my order. All I have gotten are emails requesting a review.

Reply from Steel Supply, L.P.2026-06-16

Hi Susan: Thank you for your feedback. We apologize for any frustration regarding the status of your order. The item purchased was listed as backordered on our website at the time of purchase. Additionally, we sent an email on May 26 informing you of the backorder status and asking how you would like to proceed with your order. Unfortunately, we did not receive a response. We understand that receiving review request emails before receiving your order can be frustrating, and we apologize for that experience. We will be reaching out via email again to provide an update on your order and discuss the available options. Thank you for your patience, and we look forward to resolving this for you. - Steel Supply, L.P.

the round ball i ordered was supposed…

the round ball i ordered was supposed to be stainless steel-- a magnet sticks to it putting it on top a flag pole now it will rust!!!!!!!!!!!!!!!

Reply from Steel Supply, L.P.2026-06-16

Hi Keith: Thank you for your feedback. We're sorry to hear that the product was not what you expected. We understand your concern about using the ball on top of a flagpole and wanting a material that will not rust. However, this item is listed in the product description as a pressed steel ball, and it is not advertised as being stainless steel. That said, we want to make sure you're satisfied with your purchase. We will be reaching out to you via email shortly to discuss the situation and offer a solution. Thank you for bringing this to our attention, and we appreciate the opportunity to assist you. - Steel Supply, L.P.

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