I ordered several items for Christmas…
I ordered several items for Christmas for my friends and daughter. Everything arrived beautifully packaged and in plenty of time. Everyone loved the gifts they received.
At Story Jewellery, we aim to bring precious human bonding into our jewelry, delivering a compelling message of love, friendship, and empowerment. Our products speak unspoken words to your loved ones, reminding them of the sacred inner strength each person carries within themselves.
Written by the business, not verified by us.Storyjewellery (storyjewellery.com) has a 3.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 42% give 1 star; The business has replied to 9% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-11.
I ordered several items for Christmas for my friends and daughter. Everything arrived beautifully packaged and in plenty of time. Everyone loved the gifts they received.
I never received the ring I ordered as a Christmas present for my daughter. I was asked for a review but I need the ring first. Please respond.
So sorry, it should've been delivered, may I kindly know if you received it now?
My order never came
So sorry, it should've been delivered, may i kindly know if you received it now?
I ordered 3 rings 2 weeks before Christmas. They never came. Promised quick shipping. Didn't happen. Asked for a refund. They said 6 days to refund. Very BAD BUSINESS PRACTICE. Will NEVER ORDER FROM THEM AGAIN. Buyer beware!!!!
I bought what appeared to be a lovely ring for my daughter for Christmas. It was a daisy band. The quality is anything but lovely. The ring has an incredibly cheap appearance. She made it clear she won’t wear it. Too cheap looking. I would have had much better luck at the swap meet. Please save your money! This Chinese company is not worth the penny you find on the street.
I ordered a custom bracelet as a Christmas gift on November 21st. It is now December 27th and I still have not received ANY kind of update on my order. I have emailed customer support numerous times with no response. My card was charged but I will be disputing it. DO NOT ORDER FROM HERE
Story jewelry I ordered from this company with a bit of concern as after my order was placed I read a number of reviews many were not positive. My experience could not have gone better! I ordered a custom piece with birthstones in December 5th. I used pay pal and received 2 customer service emails promptly when requesting follow up. The jewelry arrived December 19th. It was beautifully packaged and lovely. No problems.
Over a week ago I placed an order not realizing it ships from China (couldn’t make it in time) so I scurried to cancel and get a refund. Let’s say I’m still waiting for my money back 🤦♀️
The ring I ordered, in memory of my mother, did not fit. They responded RIGHT AWAY and within a week, I am now wearing the correct ring size!!! I LOVE it!!! I feel they have great costumer support and will continue to support this company! Tracey
I ordered 7cross My circle of friends bracelets. They are so so beautiful!! I ordered some silver and some gold. Each were beautifully boxed in a gift envelope with a pretty card and sweet scripture inside. Thank you so much Treasure Jewlery for my “Treasures” ❤️🎄
Don’t fall for this company philosophy like I did. I wanted meaningful jewelry pieces that were fitting for each of my daughters. As of Dec 22, I have not received my order. $77 down the drain. They tugged at my heart a little and I ordered. Never again. “At Story Jewellery, we aim to bring precious human bonding into our jewelry, delivering a compelling message of love, friendship, and empowerment. Our products speak unspoken words to your loved ones, reminding them of the sacred inner strength each person carries within themselves.”
Never received a confirmation email for my order. Tried to email them using the email on their website but it came back as non existent. Very disappointed as these were gifts for Christmas.
For the love of all things holy in this world, I'll never order from this place ever again. I ordered a bracelet at the end of November, it shipped first week in December and it's still not here, on December 20. What a freaking joke.
I placed an order 20 days ago and my card was charged, and I received a confirmation email. Never received shipment info, have emailed 2 times. no response. tried calling, always busy. This is a Christmas gift ordered in late November. I just want money back at this point. I will probably have to contest with CC company at this point, as they don't respond...
Does anybody know how to actually get a hold of somebody to this company by phone? It says that my product was delivered three days ago and I cannot get a hold of anybody to talk to them about it because it is not here.
This ring is ABSOLUTELY gorgeous and the customer service at Story Jewellery is phenomenal!!! 10 starts!!
I tried for hours to check out on a purchase that was supposed to be a gift for my daughter. It would have been the perfect gift too. The message kept saying an issue occurred while processing my payment but I had used the same payment method on other sites without issues so I know it's not an issue on my end. I also tried shutting down and refreshing the website; just in case. To no avail. There is also this never ending captcha that you have to go through, which wouldn't have annoyed me if the order went through. But after sitting through six security tests to see if I am indeed human, I STILL couldn't place my order. I tried to use the chat function but there are no humans, ironically enough, attached to the chat. I did send a message. Who knows if anyone will ever respond. And if they do it will probably be too late because after 4 1/2 hours I have moved on.
My daughter always loves her items every year!
Fast shipping and the jewelry is absolutely beautiful!!
I really enjoys looking at your website It assist s in decision making for my granddaughters. They loved them last year and hoping for a rave review this year.🙏🙏
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