The item i paid $50 for is something…
The item i paid $50 for is something I'd spend $3 on for a gag gift. Its crooked, not at all like the pic provided and just cheap, cheap, cheap. I have written them 5 times, so far, to return for my money back.
About Sunflowerly
Data updated- Website
- sunflowerly.com
- Category
- Events & Entertainment
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 249 reviews
- Replies to negative
- 17% (38/229)
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About this business
Sunflowerly is an online personalized gifts store. We offer a wide range of home decorations, accessories, graphic t-shirts, hoodies & sweatshirts, footwear and a whole lot more for customers around the world.
Written by the business, not verified by us.Is Sunflowerly legit?
Sunflowerly (sunflowerly.com) has a 2.9 out of 5 rating on OK.one, based on 441 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. Opinions are polarized: 44% rate it 4 stars or higher while 45% give 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were let down by their experience overall. People frequently complained that the items received looked nothing like the advertised pictures, often describing them as cheap plastic pieces instead of the quality personalized products they expected. Customers also experienced frustrating delivery delays, unresponsive customer support, and major difficulties in obtaining refunds when orders arrived damaged or incorrect. Some reviewers were happy with their purchases, noting that their personalized items arrived exceptionally quickly and matched the online previews perfectly. These satisfied customers praised the wonderful products and explicitly stated they would gladly place new orders again in the future.
Auto-generated from all reviews of this business. For reference only.What people say
Such poor quality
Such poor quality. Read and believe all of the 1 star reviews. It is a photo glued to some plastic. Nothing like the photo they send you and their response is “ oh well you should read our terms and conditions”
This company is a SCAM!
This company is a SCAM!! The final product looks nothing like what you expect from the pictures online. Very misleading. I WILL NEVER PURCHASE FROM THIS COMPANY AGAIN!!
Reply from Sunflowerly2026-05-28
Hi LaKeisha, We are so sorry to hear about this issue. Our agent has reached out to you via email and we hope you could take a look at it so that we can provide further assistance. We hope to hear from you soon.
Product
I should have paid more attention to the existing reviews before I ordered something from this company. I received my order today, looks nothing lik I anticipated. The craftsmanship is so poor. Was not a figurine as the add shows, it was a crappy piece of plastic with a picture glued on. Sharp edges that I will have to fix before we can give it to the person we purchased it for. The price should be about 8 dollars for what I received not the 60 dollars I paid. Stay away from this company or you will not be happy. Items look nothing like the advertised picture..
Reply from Sunflowerly2026-05-28
Hi, We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance. We are looking forward to hearing from you soon.
You all should be ashamed of…
You all should be ashamed of yourselves, I am on a fixed income and I tried to send something nice for my daughter for her birthday, thank you so much for ruining it for her. You misrepresented yourselves you should be ashamed for taking people's money. You should get a zero star. But unfortunately leaves no place for that. I don't know how any human being can take advantage of people, one day I hope it happens to you and you get taken for everything you've got. I've sent several emails and I've got no reply. Shame on you people. All of you who works there shame on you all. Plus you didn't even deliver on time like your website said. You sent me a picture of what I was going to get and that is definitely not what I got.
Reply from Sunflowerly2026-05-28
Hi Jacqueline, We are so sorry to hear about this issue. Our agent has reached out to your email inquiry and we hope you could take a look at it so that we can provide further assistance. We hope to hear from you soon.
IF I COULD I WOULD LEAVE A 0 RATING
IF I COULD I WOULD LEAVE A 0 RATING. THEY ARE SIMPLY A VERY MISLEADING COMPANY. WHAT EVER YOU BUY WILL END UP BEING ONLY 5 INCHES TALL NO MATTER WHAT. THEY OVER CHANRGED ME FOR WHAT I ACTUALLY RECEIVED. AND IT SHIPS FROM OVER SEAS.
Reply from Sunflowerly2026-05-28
Hi Stephen, We are so sorry to hear about this issue. However, we see that you chose the smallest size (5"), which is why the product appears smaller in overall dimensions. Our agent has also reached out to your email inquiry and we hope you could take a look at it so that we can provide further assistance. We hope to hear from you soon.
DO NOT BUY
DO NOT BUY. Ordered graduation necklace not as described at all. Not 3d but a falt cheap pecice of metal. With a hole drilled in it to put chain through. No link as picture shows. Suppose to have nice black gift box came in a flat cardboard envelope. When you come tact for return u get email that says they will get back to you with return info aas it is a busy time. They never contact you with the info to return.
Reply from Sunflowerly2026-05-28
Hi Joanne, We sincerely apologize for the delayed response. It’s possible that your message was filtered into our spam folder. Our agent has also reached out to your email inquiry and we hope you could take a look at it so that we can provide further assistance. We hope to hear from you soon.
I would give them negative stars if I…
I would give them negative stars if I could. I contacted the customer service line prior to shipping regarding customization and after no response, reached out to their local US landline and left several messages. Finally, I received an email response assuring me my customizations would be made and that I would see the product BEFORE it left the oversees warehouse. Not only did my item arrive far later than the estimated shipping time ( I had to pay for shippping and import fees for a delayed product), but then this incompetent company sent me a sample product with no resemblence to the pictures I provided. Hell, the images aren't even the same damn race as my request! I am beyond livid. I am contacting my banker first thing to open a case. I should have read the reviews before purchasing. This company is terrible! Edit: I have contacted your customer service department with the order number and my complaint. I don't have a recent response to date. If you have manage replies here, surely someone can manage my issue, yes?
Reply from Sunflowerly2026-05-28
Hi Jennifer, We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance. We are looking forward to hearing from you soon.
Ordered a memorial gift- don’t order
I ordered a memorial gift for my nephew who lost his brother. His brother was a 9 year old and he is only 5. I was looking to get a doll like in the photo and this is what I received. I am so disappointed. It is horrible. I can’t upload pictures but it was supposed to be a personalized doll. And it came on a flat pillow that was just printed on cheap fabric.
Reply from Sunflowerly2026-05-28
Hi Lindsay, We are so sorry to hear about this issue. Our agent has reached out to you via email and we hope you could take a look at it so that we can provide further assistance. We hope to hear from you soon.
False advertising!
False advertising!! Cheap crap!! NOTHING AT ALL LIKE WHAT IS ADVERTISE!! PLEASE DO NOT WASTE YOUR MONEY! Ruined my graduation gift!
Reply from Sunflowerly2026-05-28
Hi, We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance. We are looking forward to hearing from you soon.
My items are cheap crap and every time…
My items are cheap crap and every time I try to call the number to return them I get a voicemail. This company is a scam. Do not support them! Edited to respond to company reply. I have already spoken with your customer service team and communicated my concerns via email. The response I received did not address the core issue: Your website does not clearly indicate that the image shown, including the image customers are asked to review and confirm before placing the order may not accurately represent the actual product received. Additionally, I have found that other customers report similar experiences which raises concern about potentially misleading product representation the difference between what is shown and what is delivered creates an impression of a bait and switch situation, which is very disappointing as a customer.
Reply from Sunflowerly2026-05-28
Hi Carol, We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance. We are looking forward to hearing from you soon.
How could I have been so stupid as to…
How could I have been so stupid as to buy without checking out the company. This was typical Chinese junk-junk-junk. Stay away from this company- they are a scam!!!
Reply from Sunflowerly2026-05-28
Hi Jack, We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance. We are looking forward to hearing from you soon.
I was greatly disappointed that the…
I was greatly disappointed that the item I ordered appear as small statue like 3D figure. What I recieved was a plastic overlay and a purchased box, that was damaged. The item was 1 dimensional and flat , very disappointing. This was not at all what I imaged ordering, due to it being overseas it's difficult to obtain refund. So I'm stuck.
Absolutely horrible product
Absolutely horrible product, in the item page, it looked absolutely stunning but, upon receiving the item, it was just a piece of thick paper, just junk, they glued to a vase, the image looked like elementary school Photoshop project. Their response time in their customer communication by email takes days if not weeks. to get an answer. I wish I can give this 0 stars.
Reply from Sunflowerly2026-05-28
Hi Eugene, We are so sorry to hear about this issue. Please provide us with your email and order number so we can provide further assistance. We are looking forward to hearing from you soon.
They use other people face for ours
They use other people face for ours . They don’t use your exact photo. Waited so long just to have our pictured messed up. So disappointing.
Reply from Sunflowerly2026-05-22
Hi Andrew, We are so sorry to hear about this issue. Our agent has reached out to you via email and we hope you could take a look at it so that we can provide further assistance. We hope to hear from you soon.
They are complete ripoff and…
They are complete ripoff and manufactured complete junk and horrible customer service. I don't think they should be allowed to be a business since products are so inferior.
FALSE ADVERTISEMENT - Advertised Product Totally Different From Produced Product
The advertised product for my order #SUN-2408498 was not close to what was produced and sent to me. I requested this product to be reproduced but Sunflowerly refused. The product that Sunflowerly advertised was different than what was produced and mailed.
items were not as pictured
items were not as pictured or described. very disappointing DO NOT BUY FROM THEM!!!
Don’t order from this company what you…
Don’t order from this company what you see in their website is nothing to see when you receive your order. The customer services is horrible never can’t contact a person , I think they know the quality of the products they offer is not the best quality. I’m still waiting for someone to contact me regarding my order and not one has the decency to answer my email or call me .
Hands down the worst company out…
Hands down the worst company out there!! Do not waste your time with them. They will not respond and it maybe two months before you get your order and it looks nothing like they promise.
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