Super.com (super.com) has a 4.1 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 51% of negative reviews. Last updated 2026-08-10.
I didn’t like the fact that I could move one of my dates after I realize I had chose the wrong date I chose was Saturday through Tuesday but I needed it Sunday through Wednesday I reached out to see if I can change it and I could not do too it was booked through super.com.
Reply from Super.com2026-08-06
We hear you and we'd love to see if there's anything we can do. Our bookings are made at specially negotiated rates that don't allow for date changes once confirmed and we take your feedback about how clearly this is communicated seriously. Please reach out via live chat or call us at 1-844-461-2577 with your booking details and when our team connects with you they will be happy to look into what options may be available.
I had problems confirming the booking of the room as none the the confirmation codes I got and found from your successful booking were recognized by the hotel's booking confirmation system and I had speak hotel chain employee to confirm, which was far more difficult than expected. Additionally I found out Courtyard Mariott added an extra $50 for no apparent reason.
Reply from Super.com2026-08-06
Having to sort out a confirmation that the hotel system didn't recognize — and then finding an unexpected fee on top — is not the experience we want anyone to have. Please reach out via live chat or call us at 1-844-461-2577 with your booking details and when our team connects with you they will be happy to look into both concerns and assist you directly.
David · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
Overcharged by SuperCom
I was charged £211 for a two night stay. It turned out to be almost £60 above what the hotel would have charged, and the hotelier confirmed they did not receive any of the extra payment.
Reply from Super.com2026-08-06
We'd love to look into the pricing on your booking properly. Our rates are negotiated at the time of booking and can vary from what a hotel charges directly. Please reach out via live chat or call us at 1-844-461-2577 with your booking details and when our team connects with you they will be happy to walk through the charges and assist you further.
B
Brian · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
Best price I could find for a great…
Best price I could find for a great hotel.
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Grant Scott · 4 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
I asked for 7 days of hotel…
I asked for 7 days of hotel reservations and you gave me 2 - the hotel staff straightened it out for me.
Reply from Super.com2026-08-06
We're glad the hotel team were able to help get things sorted for you! Your feedback about the booking experience has been noted and we appreciate you sharing it. Please reach out via live chat or call us at 1-844-461-2577 if there is anything else we can do and our team will be happy to assist.
This is my first time using Super.com
The app came up right away. The information on price and discounts were great. So far so good.
Reply from Super.com2026-08-07
Thank you for sharing your experience! We're thrilled to hear your first time using Super.com has been a positive one.
It's great to know the app was easy to access and that you found the pricing and discounts helpful right from the start. We work hard to make booking simple while helping travelers find great value.
We appreciate you giving Super.com a try and look forward to helping you save on many more trips in the future!
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Robert · 1 review · Verified · Experienced 2026-08-04 ·
★★★★★
Easy to book & got the best price…
Easy to book & got the best price possible. Will use again.
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Thomas S · 1 review · Verified · Experienced 2026-08-06 ·
★★★★★
All easy. No hassle.
All easy. No hassle
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Francis · 2 reviews · Verified · Experienced 2026-08-06 ·
★★★★★
The price
Great price and easy booking
A
Anthony · 6 reviews · Verified · Experienced 2026-08-06 ·
Was detailed. No hidden fees. cheap. And fast. And exactly as described.
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Robert · 2 reviews · Verified · Experienced 2026-08-04 ·
★★★★★
Everything went very smoothly
Everything went very smoothly. There were no surprises at check in. I am very pleased with Super.com and I would not hesitate using them again in the future.
No TV for 3 days, not noted on the post that breakfast was not included. Just an all around bad experience. I normally trust holiday inns
Reply from Super.com2026-08-06
Three days without a working TV after repeatedly raising it, and a breakfast expectation that didn't match the booking, are both things we want to make sure get looked into. Please reach out via live chat or call us at 1-844-461-2577 with your booking details and when our team connects with you they will be happy to assist you further.
