These guys never disappoint...
I have been a customer for several years now and have never once had a bad customer service experience. I recommend them to everyone I can.
About Survival Servers
Data updated- Website
- survivalservers.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 67% (4/6)
Do you own Survival Servers? Claim this profile for free and start replying to reviews.
About this business
Survival game server hosting. Rent a DDoS protected, high performance game server on our custom control panel today. Experience the Survival Servers difference!
Is Survival Servers legit?
Survival Servers (survivalservers.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Many customers frequently praise the incredibly helpful and professional staff for providing extremely fast solutions and maintaining excellent communication whenever unexpected technical issues arise. People deeply appreciate the smooth user interface and note that the overall server hosting service is remarkably reliable for playing their favorite games. However, some customers also noted frustrating technical challenges such as server instability, unexpected crashes, and completely lost save data. A few reviewers experienced delayed response times or found the specific control panel quite difficult to navigate during their daily setup process.
Auto-generated from all reviews of this business. For reference only.What people say
Quick support
Quick support!
Excellent Customer Support
Peter was awesome and very timely in his responses to my server not functioning correctly! when the initial fix didnt work, he jumped back on and made sure it got fixed immediately! 5/5 Excellent customer support!
Best 7D2D server there is!
Best 7D2D server there is! I have had multiple servers over the years and tried other companies. Yet I keep coming back to SurvivalServers. Now they even respond much faster to tickets so our downtime is minimal when there is any.
i had a issue with a palworld server…
i had a issue with a palworld server and support was not only kind, they are also very helpful and very good at explaining issues for customers to understand. excellent service and i am very pleased.
Great support
very good response time
Steven was extremely helpful and thorough along with being very quick with responses
Don’t count on playing
Only had the server for 48 hours so far and it has worked for maybe 6 of them, paid for the upgraded server and the connection still feels terrible, so no access most of the time and when you can play the service is sub par. The customer service seems to be good but the actual product is not
Reply from Survival Servers2026-07-14
Hi Angelo, Ryan here, the owner of Survival Servers. I'm deeply sorry your first experience with us left you unable to rely on the service you paid for. We're a small business, and feedback like this has a real impact on our team, but I understand why you felt let down. I've reached out privately because I want the chance to make this right personally and earn back your trust. I hope you'll give us that chance.
Awesome Service
Me and my friend started a world on Palworld and wanted to be able to play at any time so we rented a server. Survival Servers was very easy to rent the server and Steven White even helped us transfer the save file after we asked for support. We then had trouble with our characters and Peter Quadro clutched up and helped us both so we keep our progress. We will definitely be using Survival Servers later on for the games we want a server for and will recommend them to anyone that is looking for one.
Fast and efficient with clear problem…
Fast and efficient with clear problem solving. Steven was very friendly and professional, thank you.
The server will not boot up and is…
The server will not boot up and is constantly restarting even though I paid for !!!PREMIUM SERVICE!!! Everything I do gets wiped
Reply from Survival Servers2026-07-13
Hi David, Ryan here, the owner of Survival Servers. I'm deeply sorry we let you down. We're a small business, so reviews like this have a very real impact on our team, and I take your experience personally. I've reached out privately because I want the opportunity to make this right and earn back your trust. If you give us that chance, I'll personally see it through.
Drew did a great job
Drew did a great job, he was quick to response and got us all back into our game! Ty drew for all the help!
Great company and really puts their…
Great company and really puts their customers first! Steven helped me really quick fix a issue that was happening and got it resolved quick!
Quick and efficient response
Our interactions were brief and I tried to provide all pertinent information. The issue was quickly assessed and resolved without much of any hassle.
They have always been fast and stayed…
They have always been fast and stayed on the problem until resolution, no matter how long that takes. 12/10 will probably never use another hosting service.
The customer service is very quick to…
The customer service is very quick to answer and Peter specially really helped me with my issue ( it was user error, the platform was working properly )
Very fast response from customer…
Very fast response from customer service. Peter was really helpful with my issues.
10/10 Would Always Recommend
I've used this service for many years for all kinds of different games (Valheim, Satisfactory, Windrose, V Rising, 7 days to die... and so many more). The only problems I ever run into are usually user generated, and the support team is always quick to respond and efficient at solving any problems. Today I was having issues with something I broke in three places on a palworld server, and Peter in support took the time to go through everything and resolve the issue. They even allowed us to share input from reddit on why my issues were having issues, and utilized the info. It was a 10/10 banana breads experience.
Excellent Response TIme
Peter provided excellent customer service and responded to my ticket in a prompt manner. Will always come back here for server hosting.
Great support and fast response!
Not much to say. I'm very satisfied. Best regards to Peter from Survival Servers. 👌🏼
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