Manufacturers of outdoor products including lightweight pop up campers and trailers. Includes company overview, products, dealers, testimonials, photo gallery, online store, blog.
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Is SylvanSport legit?
SylvanSport (sylvansport.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 67% of negative reviews. Last updated 2026-08-12.
Sylvan GO Camper - great product - lousy customer support
My spouse and I bought a used 2023 Sylvan GO camper trailer through a personal sale. We decided we wanted a couple of upgrades, so went directly to the site to purchase what we wanted (and not small change mind you). We placed the order on June 6th and were told it would ship in approximately 2-3 days from the time of the order. Here we are on June 23rd - 14 days later and not one email indicating the status or any kind of update. We have called and emailed repeatedly for assistance on getting an update. No matter what department we attempt to call it goes it goes to voicemail and after making repeated calls to get a live person to address the issue - wouldn't you know it that the mailbox is full and does not accept any new messages.
Let me be clear the GO camper is incredible and as a product we love it and can't wait to go on our first trip in July. The one star has to do with less than poor customer service. Customer service is a make-or-break kind of a thing and a company's reputation is just crap if they do not have stellar customer support to back up their products. So, Sylvan - if you are reading this. Great product - horrible support and customer service. You all need to seriously evaluate what you are doing wrong.
To potential or existing customers...if you absolutely do not care about when you get your order or if you don't care that you can't get anyone to respond to you on the status of your order, then you are good to go. If however, you do care...be very cautious before placing any order with Sylvan Sport.
I ordered my trailer last Fall and asked that I pick it up in the Spring. They cooperated with my schedule, set up an appointment to suit my needs and included my late add that I made to my order.
I recently ordered an additional ladder for my Loft. The product was not listed on the website. The SylvanSport staff was very helpful and quick about helping me with everything.
Thanks again
The Go is an awesome trailer. My mom and I love it. It has allowed mom to get into camping again after tearing her ACL 21 years ago. The extras I hist bought will make the Gozeebo more comfortable for her service dog when we do winter camping in Oregon.
The warranty service was excellent. I showed the issue with pictures and the customer service team was very responsive and resolved the issue within a week.
Tried the inflator and defaltor at home worked as advertised. Will get true experience this week on a go camping trip.
As always the sylvan experience is great!
We placed our order in Jan & picked our trailer up in April. Florian and his staff kept us updated on our purchase status regularly. When we picked our trailer up we received a very thorough review of its complete set up and take down along with travel tips.
We are excited to try the double sleeping bag. I gave 4 stars because we haven’t had a chance to try it yet. Also some times it is difficult to get someone to respond to questions in a timely manner.
Questions were answered quickly. Emails usually the next day! Pleased with products and service. Enjoyed putting faces with names at Canoecopia in Madison, Wisconsin.
Your online ordering system was easy to use. I bought a couple of your sleeping bag systems and they're great!
I would have also purchased a GO which was my first choice, but I need something for four seasons and I couldn't see trying to stay warm during the winter months in a GO. Unfortunately, I had to buy something else as a result. Let me know if you ever come out with a GO that's suitable for 4 seasons. Otherwise, the GO concept is perfect.
They worked with us every step of the way and answered any questions we had. When we came for pickup, we were able to back into their warehouse and stay warm. We were able to set everything up and take it down with guidance.
Let’s get right to the point. It was love at first sight for me! Then I saw the price. No way could a tent be worth that. After researching for about a year, watching YouTube videos, and simply evaluating everything that was important as a camper, I couldn’t resist. I just picked my Go on Friday. I camped in it Saturday. I researched the reviews till I was blue in the face, and I was amazed at all the comments on quality. As high of expectations that I had, this thing exceeded every one of them. If you knew me, mine set the bar at the top.
I recently purchased an inflatable True Kit boat. These two paired together will let me enjoy both of the things my family loves the most without the stress that comes with the two. I towed it back through the West Virginia mountains with my Santa Cruz and never once, on some of the steepest grades, did it ever struggle and the way the trailer handled was flawless.
If you’re on the fence about the Go, do not let the price scare you! In this day and age, to get something built with such craftsmanship, you won’t see anything as well engineered and executed as this beauty. Thank you Sylvan for providing my family with a multitude of options to do what we love!
PS. I went with the all out package. Whatever package you choose, do not leave out the cloud layer sleep system. Amazing!
The only reason I gave it 4 stars is because I haven’t traveled or camped with my camp stove holder yet! So far, I like the looks, ease of set up and purpose it will serve. Got it rather quickly and for the price it seems sturdy and of good quality.
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