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Tempus Logix Auto Transport

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100 reviews

4.7100 reviews
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About Tempus Logix Auto Transport

Data updated
Website
tempuslogix.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
42 reviews
Replies to negative
100% (7/7)
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About this business

Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded.We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska.Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.comYour satisfaction is our top priority!

Written by the business, not verified by us.

Is Tempus Logix Auto Transport legit?

Tempus Logix Auto Transport (tempuslogix.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-25.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for providing clear communication, answering questions patiently, and keeping everyone updated throughout the entire vehicle shipping process. Many consumers happily note that cars and trucks are delivered promptly and securely, making the overall transportation experience remarkably smooth, reliable, and stress-free. However, some people mentioned frustrating issues regarding unexpected cost increases demanded at drop-off and severely delayed pickups. A few other people also felt that communication broke down when scheduled appointments were completely missed and vehicles were left sitting for weeks without being collected.

Auto-generated from all reviews of this business. For reference only.

What people say

Terrific experience!!

Terrific experience!!! Unlike my experience w Shipley I was able to speak w an individual on the phone. They had terrific information and their communication was impeccable.. From the time I touched base it was a stress free move. Highly recommend

Reply from Tempus Logix Auto Transport2026-01-19

Thank you so much for your kind words! We're thrilled you had a stress-free experience and appreciated our communication. 🚛✨

I highly recommend this company if you want to transport a classic car from another state to your home

What made my experience great was the communication, honesty and professionalism. My car was delivered as promised. Driver was very professional. Unloading he double-checked and triple checked to make sure nothing happened to the car.

Reply from Tempus Logix Auto Transport2026-01-16

Thank you for the fantastic review! We're so happy to hear that our communication, honesty, and professionalism made a difference. We take great care with every vehicle, and it's great to know that the driver went above and beyond. We appreciate your trust and look forward to assisting you again!

Jeep Grand Cherokee SRT…well delivered…

After they picked up my JEEP GC SRT they delivered it quickly traveling 4 states. Vehicle was well protected and transported in their enclosed motor carrier trailer. A+ and would use them again. Zelle payment was fast and simple.

Reply from Tempus Logix Auto Transport2026-01-16

Thank you for the great review! We're glad your Jeep GC SRT arrived safely and quickly. We appreciate your trust and look forward to helping you with any future transport needs!

There are few companies left who are…

There are few companies left who are run by humans! And capable, helpful, caring, and knowledgeable ones at that! The staff was always available to personally answer my questions! Not once did I encounter a menu or automated responses! Thanks to all the folks at TempirLogics!

Reply from Tempus Logix Auto Transport2026-01-12

Thank you for your kind words! We’re proud to provide personal, helpful support and are always here when you need us.

Tempus Logix destroyed a brand new…

Tempus Logix transported a brand new truck for me. It was my son’s first truck. Tempus Logix hired a carrier that did over $10,000 in damages to the truck in transport. Tempus Logix agreed they damaged the vehicle but carries no insurance for damaged vehicles and refused to pay for the damage to my truck. They said it was the drivers fault for not having insurance although they hired the uninsured driver. The driver and Tempus Logix accepted fault but refused do pay for the damages. I strongly suggest you not use this company. They don’t make sure your vehicle is insured and they won’t pay if they destroy it. I hired Tempus Logix. I was never made aware they hired someone else who was not insured. Tempus Logix is responsible for my truck. If they hire someone else that person is responsible to Tempus Logix. Customers should know Tempus Logix doesn’t insure the vehicles they agree to have transported.

Reply from Tempus Logix Auto Transport2026-01-12

Dear Customer, We sincerely apologize that your shipment was damaged. Please know that we thoroughly review all carrier paperwork before assigning them to ensure they are fully legitimate and authorized. We regret your experience and want to assure you that we made every effort to file a claim; however, the carrier’s insurance company declined to cooperate. Unfortunately, some carriers do not comply when damages occur. In this situation, we advised you to file a police report, and we will fully assist you by providing all documentation and records related to your shipment. Once the police report is opened, the responsible parties will be obligated to take responsibility. We encourage you to pursue legal action, and we remain committed to supporting you with all necessary information and documentation. Thank you for your understanding, and we are here to assist you throughout this process. Sincerely, Tempus Logix

From the beginning everything went…

From the beginning everything went smoothly, Todd always available to communicate as he was getting closer to my love

Reply from Tempus Logix Auto Transport2026-01-06

Thank you so much for your kind words and the 5-star rating! We truly appreciate your trust and are glad you had a great experience working with us.

Would 100% Recommend Tempus Logix

We have used Tempus Logix twice, and had great experiences both times. This most recent time, they partnered with Adam from MR CARHAUL. Adam's attention to detail was fantastic. We felt we were in very good hands the whole way. Tempus Logix customer service is terrific as well. Prices are all inclusive. Other companies might appear to be cheaper at first, but their rates often do not include all needed services. I will continue to recommend Tempus Logix to my friends and family.

Reply from Tempus Logix Auto Transport2026-01-06

Thank you so much for this wonderful review! We truly appreciate your continued trust in Tempus Logix and are glad to hear that both of your experiences were excellent. We’re happy to know Adam from MR CARHAUL took great care of your vehicle and that our team made you feel supported throughout the process. Your recommendation means a lot to us, and we look forward to assisting you, your friends, and your family again in the future. 🚛✨

The driver was a professional and took…

The driver was a professional and took great care of my bike from strapping it down to unloading it

Reply from Tempus Logix Auto Transport2025-12-29

Thank you for your kind words! We’re thrilled to hear that our driver handled your bike with care from start to finish. Your trust means a lot to us, and we look forward to serving you again in the future.

Tempus Admitted "Mistake" on Guaranteed Delivery - Family Left Without Luggage for Holiday. aid a premium total of $1,800…

I paid a premium total of $1,800 (nearly double the standard quote) specifically to secure a "Guaranteed Delivery" date related to a family vacation. The broker, Tempus Logix, confirmed this guarantee in writing and on multiple calls. We packed the car with our family's luggage, counting on it arriving in time for our holiday. When they didn't deliver on the guaranteed date, we were left for three days without our belongings - which meant I had to rent a car and buy clothes. When I confronted them, they admitted in an email that their agent made a mistake providing a guaranteed delivery. Despite admitting they made a mistake, they did not return their $800 broker fee. They offered a vague, unspecified "discount," but rejected my offer to settle for the non-guaranteed shipping rate they had quoted me minus what I had to pay to rent the car, etc. Because they haven't refunded the commission, I have had to begin the process to recover these funds through American Express. Which is yet another pain in the neck. I don't view them as a trustworthy company to deal with. At every step, I reiterated the guarantee / need for timely delivery. And yet they only after they had collected the car (and collected my money) did they tell me they wouldn't meet their obligation. Also, they wouldn't return the car so I could get our luggage and make different arrangements - so I was really stuck. A bad experience for me.

Reply from Tempus Logix Auto Transport2025-12-22

Dear Redmond, Thank you for your patience and understanding. As per your request, we successfully picked up your shipment on the desired date. However, regarding the delivery, there appears to have been a misunderstanding. Unfortunately, we were unable to meet the original delivery date due to unforeseen factors, including weather conditions. Once we were made aware that the driver would not be able to arrive on your specified date, we immediately requested they bring the shipment back. However, by that time, they were already en route, with other shipments scheduled for delivery along the way. In logistics, delays can occasionally occur, and unfortunately, they can be unpredictable. We truly understand the inconvenience this has caused, and we are committed to resolving the situation. As a gesture of goodwill, we would like to offer compensation to help make things right and ensure your continued satisfaction. Your review matters to us, and we appreciate you bringing this issue to our attention. We look forward to resolving this matter promptly. Best regards, Tempus Logix

This was probably the smoothest company…

This was probably the smoothest company I’ve ever dealt with. They made everything super easy from the call center to the delivery customer service was amazing.

Reply from Tempus Logix Auto Transport2025-12-22

Thank you for your feedback! We’re glad the process went smoothly and everything was handled on time.

Great communication and fast process

Great communication and fast process. I moved cross-country and needed to ship more personal items than the 100 lbs allotted. I recommend weighing each item and totaling everything (mine came to 150 lbs), then sending photos of the items in the car so pricing can be coordinated before pickup. When the driver arrived at the drop-off point, he said I owed an extra $150 for the weight, but I was able to show the email confirming the pre-agreed $50 extra charge. I was given a couple hours’ notice before pickup, and they called one hour before drop-off. I chose Tempus Logix because the quote stayed the quote—they didn’t bait and switch like some other companies I spoke with. For timing reference, my car was picked up Tuesday in NY and arrived in LA on Sunday. I’d highly recommend this company!

Reply from Tempus Logix Auto Transport2025-12-22

Thank you for your kind words! We’re glad we could provide a professional experience and look forward to assisting you again in the future.

The Absolute Worst

This is by far the worst, inconsiderate transport company. They provide a date and time frame for pick up and never show. There was no call or explanation. They provide you with another date and time, again no call, no show. These people will have you sitting around and they don't show up. It's ridiculous! The person paid a fee to get the motorcycle he bought from me picked up by these people to be delivered to him by a certain day, which of course will not happen because they still haven't picked up the motorcycle and this is day 2 waiting around for them. I give the a 0 on professionalism. And a 0 on respecting other people's time. I should be able to put 0 stars but you have to put at least 1. Hopefully, they'll show up on day 3 of waiting around for them.

Reply from Tempus Logix Auto Transport2025-12-08

Hello, It appears that the customer requested a driver at a specific lower price that, unfortunately, we were unable to secure. As soon as we realized we could not locate a carrier at that rate, we promptly refunded the customer’s initial payment so they could make alternative arrangements without delay. We always strive to accommodate our customers’ requests whenever possible, and we aim to be transparent if a requested rate is not feasible. If you could provide any additional details, we would be happy to review the situation further and assist in any way we can. Thank you for your understanding.

Shake down!!! I just got off the phone with Helen…

I just got off the phone with Helen from Tempus logistics trying to shake me down with an increased cost from what I contracted to move my backhoe. I booked the move through Shiply for an agreed cost, paid with my CC and she said they can't do it for that price. So unprofessional and sketchy. While I now have to get my money back from Shiply, I am glad I didn't have them touch my equipment. I have zero confidence in their integrity.

Reply from Tempus Logix Auto Transport2025-12-08

Hello Chris, We tried to locate your shipment in our system, however we were unable to find any order under your name and we do not have an agent by that name in our company. We believe there may be a misunderstanding. Please note, if payment is received and for any reason we are unable to assign a carrier, we immediately issue a refund—that is our standard procedure. Whenever you have a moment, please give us a call at (818) 942-7030 so we can review the details together and resolve this misunderstanding right away. Thank you.

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