For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.
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Is The Company Store legit?
The Company Store (thecompanystore.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-02.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the bedding and linens, noting that the fabrics feel wonderfully soft, comfortable, and durable. Shoppers also deeply appreciate the fast shipping and reliable delivery services provided, ensuring items arrive in pristine condition.
Some reviewers were not happy with frustrating issues regarding backorders and extended delivery delays that lacked proper communication. Consumers additionally mentioned valid disappointments concerning unexpected shipping fees, return charges, or confusing price discrepancies experienced during sales events. A few buyers felt the fabric quality failed to meet their personal expectations after washing.
Auto-generated from all reviews of this business. For reference only.
The Classic Cool Cotton Percale Comforter was beautiful and so lovely to touch. But, within a week of having it, it ripped badly. My experience thereafter fell far short of the "award winning customer service" and"uncompromising quality" they claim on their website and in their marketing. There are no exchanges. After providing ample evidence of the defect, I was told the only option was to package up a king size comforter (including buying a big box) to ship it back which they will then refund in their own time (which I have experienced isn't quick). And then (or while I wait) I can go buy another comforter and hope for the best. The comforter was sold out and there was no offer to help find one or put me on a backorder list. I wasn't offered any discount on another comforter for my troubles. The comforter was beautiful, but the material very light, so be buyer be warned. I won't be shopping at the Company Store again.
Reply from The Company Store2026-04-22
Hi. We’re sorry to hear about your experience with the Classic Cool Cotton Percale Comforter and appreciate you taking the time to share such detailed feedback. After reviewing your order, it appears that our team did provide an alternative option intended to better accommodate your needs at the time. We understand that this situation was still frustrating and that the resolution did not fully meet your expectations, and we regret any inconvenience this caused. Your concerns regarding both the product performance and the service experience have been shared with the appropriate teams as part of our ongoing commitment to improving.
I slept better the night I put that blanket on my bed than for several previous weeks. I am a returning customer and finding that the quality I expected is still being produced.
Thank you!
Reply from The Company Store2026-04-15
Hi. Thank you for sharing your experience—we truly appreciate your continued trust in us as a returning customer. We’re so pleased to hear that the blanket helped you enjoy such a restful night’s sleep and that the quality continues to meet your expectations. It means a great deal to us to maintain the standards you’ve come to rely on, and we look forward to providing you with more comfort in the future.
I am very pleased with the alternative down pillows. They are dreamy, lush and sumptuous.
Reply from The Company Store2026-04-15
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re delighted to hear that you’re so pleased with the down alternative pillows and that you find them dreamy, lush, and sumptuous. It means a great deal to us to provide comfort you can truly enjoy, and we look forward to serving you again in the future.
I love the quality of the bedding and am thrilled when I can find a deal on another fantastic item!!
Reply from The Company Store2026-04-15
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so happy to hear that you love the quality of the bedding and enjoy finding great deals on pieces you love. It means a great deal to us to bring both value and quality to your home, and we look forward to helping you discover more favorites in the future.
New pajamas are fantastic. Hard to find all cotton items these days and you guys always have them! I can't wait for warmer weather as these are for summertime. They look great.
Reply from The Company Store2026-04-15
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so glad to hear that you’re enjoying your new pajamas and that our all-cotton options continue to meet your expectations. It’s wonderful to know you’re looking forward to wearing them in the warmer months and that you love how they look. We look forward to helping you stay comfortable and stylish all season long.
Hi. Thank you for your kind feedback—we truly appreciate your continued support. We’re so pleased to hear that you find the quality excellent as always. It means a great deal to us to consistently meet your expectations, and we look forward to serving you again soon.
My order arrived fairly quickly - about two weeks, although it seemed slow compared to Amazon deliveries.
The sheets are smooth and pretty, but the pattern looks different than it did in photos. I liked the pink & purple flowers in the photos, but the flowers take a back seat compared to the amount of green in the leaves & stems in the actual product. I'm not a big fan of green, so I may return them. I don't know why the green didn't seem so predominant in the photos online.
Reply from The Company Store2026-04-15
Hi. Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re glad to hear that you find the sheets smooth and pretty, though we’re sorry the pattern did not appear exactly as expected. Actual product color may vary from the images shown. Every monitor or mobile display has a different capability to display colors, and every individual may see these colors differently. In addition, lighting conditions at the time the photo was taken can also affect an image’s color. If you’d like to view the color in person before making a purchase, we offer complimentary swatches upon request. Swatches can be requested by contacting us via phone, email, or live chat. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
It was effortless. Your on line catalog clearly showed the differences between your products so it was easy for me to choose what met my desires!
Reply from The Company Store2026-04-15
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so pleased to hear that you found the online catalog clear and easy to navigate and that it helped you confidently choose the products that best met your needs. It’s wonderful to know the shopping experience felt effortless, and we look forward to continuing to make it just as simple and enjoyable for you in the future.
Soft, velvet flannel sheets. Smooth. Non-pilling cotton. This is my 4th set of these sheets. Love them!
Reply from The Company Store2026-04-15
Hi. Thank you for your kind feedback—we truly appreciate you taking the time to share your experience. We’re so pleased to hear that you love the soft, smooth flannel sheets and that the non-pilling cotton continues to meet your expectations. It’s especially wonderful to know this is your fourth set, and we’re grateful for your continued loyalty. We look forward to providing you with many more sets you’ll enjoy.
I like the products at the Company store. I can count on the quality. Employees, I believe, are very careful making sure the products exceed the highest of expectations. I am a repeat customer.
Reply from The Company Store2026-04-15
Hi. Thank you for your kind feedback—we truly appreciate your continued loyalty as a repeat customer. We’re delighted to hear that you enjoy the products and can consistently count on their quality. It’s especially meaningful to know you feel our team is committed to maintaining high standards and ensuring products meet expectations. We look forward to continuing to serve you and provide items you can rely on and enjoy.
Package came promptly. Sheets are beautiful if a bit rough. Hoping they will soften with time.
Reply from The Company Store2026-04-08
Hi. Thank you for your review. We are glad to hear your package arrived promptly and that you find the sheets beautiful, and we appreciate your feedback. We want to reassure you that with regular use and laundering, the sheets will naturally soften over time, becoming even more comfortable while maintaining their quality and durability. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
I have loved everything I have gotten from Company Store BUT I don't understand finding coordinating pieces are not readily available
I bought a patchwork quilt and shams that I love. But there are NO sheets that match
I just bought sheets and pillow cases. There is not a quilt/duvet cover that matches. Also, looks like there's blue in the pic and iRL, it's purply and no blue at all
Reply from The Company Store2026-04-08
Hi. Thank you for sharing your concerns with us. We are sorry for the frustration caused by the difficulty in finding coordinating pieces for your patchwork quilt and shams, and we truly appreciate your feedback as it helps us improve our product offerings. Please note that actual product color may vary from the images shown, as every monitor or mobile display has a different capability to display colors, and lighting conditions at the time the photo was taken can also affect how the color appears. If you would like to view the color in person before making a purchase, we offer complimentary swatches, which can be requested by contacting us via phone, email, or live chat. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
I love the quality and fabric of my purchases. They were so nice I purchased some for gifts.
I wish you would bring back the Legend dot sheets. They were perfect.
Reply from The Company Store2026-04-08
Hi. Thank you for sharing your feedback. We are so glad to hear that you love the quality and fabric of your purchases and that they were special enough to share as gifts, and we truly appreciate your loyalty. We also appreciate your feedback regarding the Legend Dot sheets, and your request has been shared with our team for consideration as we continue to evaluate our product offerings.
One ordered item was not in the box. I have sent a request for refund to Customer Service.
Reply from The Company Store2026-04-08
Hi. Thank you for sharing your concerns with us. We are very sorry that one of your ordered items was not included in your package, and we apologize for the inconvenience. For immediate assistance regarding the missing item, we recommend contacting us directly via phone or live chat, as responses through social media channels and email may take longer. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Your satisfaction is important to us.
I like the percale sheets. I gave 7 sets!
Now awaiting info concerning pictures I sent for a comforter that has not held up.
Reply from The Company Store2026-04-08
Hi. Thank you for sharing your concerns with us. We are glad to hear that you like the percale sheets and appreciate your feedback. For immediate assistance regarding the comforter and the pictures you sent, we recommend contacting us directly via phone or live chat, as responses through social media channels and email may take longer. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Your satisfaction is important to us.
Hi. Thank you for your review. We are delighted to hear that you are pleased with your purchase and that it arrived promptly, and we truly appreciate you sharing your positive feedback.
Home Depot bought The Company Store in 2017 and now it's online only. I made an order online and now I'm getting monthly catalogs.
The Company Store does not provide a self-service "Unsubscribe" button for their physical catalog on their website.
They have a "Manage Preferences" page for emails, but for the physical catalog, they force you to contact them directly. This is a common tactic used by legacy catalog brands to keep you on the mailing list as long as possible.
Reply from The Company Store2026-04-08
Hi. Thank you for sharing your experience with us. We are sorry for any frustration caused by receiving physical catalogs, and we truly appreciate your feedback. To be removed from our catalog mailing list, customers may contact us directly via phone, email, live chat, or SMS, and our team will be happy to assist with your request.
The quilt came very quickly and is a wonderful color and heft. It is a bid oddly sized for my king sized bed but I love the way it looks and feels to sleep tiwh
Reply from The Company Store2026-04-08
Hi. Thank you for sharing your thoughts with us. We are so glad to hear that your quilt arrived quickly and that you love its color, weight, and feel, and we truly appreciate your feedback. We understand that sizing can vary slightly with certain designs, and we are happy that it still brings comfort and beauty to your bed.
I waited until my sheets & pillowcases were laundered and in use to submit a review. Pluses are the quality of the percale & no shrinkage. Very comfortable. Nice size on top sheets & pillowcases (king & standard). No ironing needed when promptly removed after drying. Only thing I’m not pleased about is the fit of the bottom sheet. It’s looser than I like. The elastic all around the hem doesn’t give the snug fit I prefer. Had I realized the sheet was made this way, I wouldn’t have purchased it. I don’t remember that being mentioned in the research I did before purchase. That keeps me from giving a 5-star review.
Reply from The Company Store2026-04-08
Hi. Thank you for sharing your thoughts with us. We are glad to hear that you are enjoying the quality, comfort, and sizing of the top sheets and pillowcases, and we truly appreciate you taking the time to provide such a thoughtful review. Regarding the fit of the bottom sheet, we want to share that details about the depth it accommodates can be found in the product overview, and we provide a detailed product overview on every product page to help customers make informed decisions before purchasing. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.
Good price and lovely flannel!! I love the quality of flannel sheets that The Company Store carries. I have never been disappointed in my purchases from them.
Reply from The Company Store2026-04-08
Hi. We are so glad to hear that you love the quality of the flannel sheets from The Company Store and that your experience has consistently been positive, and we truly appreciate your continued support and kind feedback.
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