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Home & Garden

The Company Store

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105 reviews

4.0105 reviews
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About The Company Store

Data updated
Website
thecompanystore.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
91% (20/22)
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About this business

For over 114 years, The Company Store has set the standard for premium bedding, bath essentials, and home décor. Built on a legacy of craftsmanship and the finest materials, our products blend timeless design with everyday comfort. From luxurious sheets and cozy comforters to curated home accents, every piece is thoughtfully crafted to create spaces that feel as good as they look—delivering lasting quality for generations. Explore more at TheCompanyStore.com.

Written by the business, not verified by us.

Is The Company Store legit?

The Company Store (thecompanystore.com) has a 4.0 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 91% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the bedding and linens, noting that the fabrics feel wonderfully soft, comfortable, and durable. Shoppers also deeply appreciate the fast shipping and reliable delivery services provided, ensuring items arrive in pristine condition. Some reviewers were not happy with frustrating issues regarding backorders and extended delivery delays that lacked proper communication. Consumers additionally mentioned valid disappointments concerning unexpected shipping fees, return charges, or confusing price discrepancies experienced during sales events. A few buyers felt the fabric quality failed to meet their personal expectations after washing.

Auto-generated from all reviews of this business. For reference only.

What people say

Overcharge for sales mdse corrected by customer service

I ordered some sale merchandise and the order showed an addition discount. However, when I saw the confirmation copy I was charged the higher price. I called customer service and verified that the 40% discount was viable and reduced my total. First, a big thank you! I wore the pajamas last night and they are the cute “Kitty” pattern. Perfect fit and so comfortable! So, again, thank you!

Reply from The Company Store2026-02-18

Hi. Thank you so much for your thoughtful feedback, and we’re glad our customer service team was able to quickly verify the 40% discount and adjust your total. We’re also delighted to hear that you love the Kitty pajamas and found them to be a perfect fit and so comfortable, and we truly appreciate your kind words and support.

Great towels but one item missing

Although the packing list included both the towel set and the extra wash clothes, the latter were not in the shipment. Hence, I had to call for those to be sent separately. The Company Store just needs to check their picking process. Their towels are great and so is their customer service!

Reply from The Company Store2026-02-04

Hi. Thank you for sharing your experience with us. We’re sorry for the inconvenience caused by the missing washcloths and appreciate you bringing this to our attention, as feedback like this helps us review and improve our order fulfillment. We’re glad our Customer Care Team was able to assist, and we truly appreciate your kind words about the quality of our towels and our customer service. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.

Love everything

I love everything that I buy from Company Store. I am very picky about quality and value of a product, so I am quite selective with my choices. I’m never disappointed with what I receive. Products are well represented by website images so I always know what I’m getting. They are shipped quickly and arrive in excellent condition. Thank you for being my go-to for bedding and towels.

Reply from The Company Store2026-01-28

Hi. Thank you for sharing such wonderful feedback! We’re thrilled to hear that our products consistently meet your high standards for quality and value. It’s especially rewarding to know that our website images accurately represent the items and that your orders arrive quickly and in excellent condition. We truly appreciate your loyalty and are honored to be your go-to source for bedding and towels.

Bed Skirt Did Not Disappoint

I've had many bad experiences with other companies (especially when the item was fabric)...ordering something that turned out to be less than expected. However the quality and appearance of this bedskirt, with its pleated corners and even pleats on the sides, was even better than expected! Well done, Company Store! (my first purchase from you).

Reply from The Company Store2026-01-28

Hi. Thank you for sharing your first experience with us! We’re thrilled to hear that your bedskirt exceeded your expectations and that the quality and details, like the pleated corners and even sides, impressed you. It’s wonderful to know your first purchase was such a positive one, and we truly appreciate your kind words and support.

Excellent products at The Company…

Excellent products at The Company Store! Swift delivery - even during the busy holiday season! Love the pillows, protectors, sheets, comforters and duvets! TCS Products are of high quality and previous items have had a very long lifespan! First purchases were probably three decades ago!

Reply from The Company Store2025-12-30

Hi. Thank you so much for your wonderful review and for being a loyal customer for so many years! We’re thrilled to hear that you continue to enjoy the quality and longevity of our pillows, sheets, comforters, and duvets, and that your recent order arrived quickly even during the busy holiday season. Your support and kind words mean the world to us, and we look forward to serving you for many more years to come.

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