DUA Fragrances hand crafts premium perfumes, colognes, and fragrances in Los Angeles. Our exquisite collection is perfect for anyone who loves luxury and wants to feel unique without spending a fortune.
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Is The Dua Brand legit?
The Dua Brand (theduabrand.com) has a 3.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 35% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
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Reviewers had a great experience with this company. Customers truly love the wide variety of affordable, high-quality fragrances that closely replicate expensive designer scents without breaking the user's budget. Consumers frequently mention that their purchases arrive very quickly and are securely packed with protective materials, making the overall shopping experience extremely satisfying.
However, some customers also noted that shipping times can sometimes be quite slow, and customer support occasionally fails to resolve issues satisfactorily when delivery mistakes happen. A few other people experienced frustrating problems with incorrect items being sent or received bottles that required several weeks of maceration before smelling correct.
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After being a Dua’s customer for a few years and amassing a collection of their perfumes, i am deeply disappointed after my recent experience. Have ordered a THIRD bottle of my favorite perfume in December. A THIRD BOTTLE. Dua sends a wrong fragrance in the right bottle. Even the colour of perfume is different, let alone the scent - it’s a completely different fragrance, to add insult to injury, it’s not one I would use either. Writing to Dua immediately, what do i get? They will not take responsibility for their mix-up, no redress, NOTHING OFFERED TO FIX THE PROBLEM OR COMPENSATE. First they came back with suggestion to let it stand for a while, as if it will magically turn a wrong scent into a right one, then they refused to refund or issue credit. Hell, they even refused to acknowledge they’ve done wrong. I am willing to send it back, but it’s not their policy, apparently. So yeah, lost me as a customer and i suggest you walk away, too, they are pricey, their delivery is horrendously expensive and they won’t put right their own mix-ups. ALL THEY HAD TO DO WAS COMPENSATE, not refuse to fix it, which is literally what they did. I sent them photos of both bottles i have side by side, it’s clearly not the same perfume with one being almost colourless and the other the colour of strong tea, still got the ‘let it macerate’ reply. AVOID.
They sent the wrong item and now expect the customer to handle the return. They should arrange a courier to collect it. There is no reason for me to run around or pay out of pocket to return an item that was sent incorrectly.
Be cautious before purchasing from this brand. Their customer service is extremely poor, and I do not recommend them.
No return or even exchange policy. So if you don’t like the smell, then that’s too bad and you’re out $40+. The bottles are rather small as well for the price.
I made two orders for Dua Lux 100ml bottles during Christmas sales and only took 2-3 days to process before sent to Fedex. Overall, they took only a week to arrive to Australia, faster than local AusPost deliveries. The 33% off sale was definitely a bonus.
No issues with any leaking bottles and every one was packed carefully with bubble wraps.
Not sure of the negative reviews from people. Haters gonna hate, no matter what.
I have more than 120 Dua bottles and most are spot on dupes and better projection and longevity than the OGs. Examples include Vanillac Dreams, Spiced Vanilla Extrait 21, Vaniglia Dreams and Dust of Delight. Phenomenal impressions.
Performance quality at a unbeatable price is Dua Fragrances
The performance due to the high concentrated compounds at an unbeatable price is what makes Dua an excellent alternative to the unreasonable prices of some niche houses in the market right now.
I had a wonderful experience with DUA. Shipping was fas, the packaging was beautiful, and I absolutely loved the velvety pouch included with the bottle - such a lovely touch. The fragrances are beautifully blended and long-lasting, wearing smoothly on the skin. A truly enjoyable experience all around.
Fast international shipping for re ups of Dua fragrances I already know are good (Zest and One and Only). Some fragrances they sell are poor dupes (Ruler of his Empire I’m looking at you) so YMMV
A cost effective alternative to expensive colognes
I love Jo Malone's Cypress and Grapevine, but I'm not crazy about the price. The dupe that Dua created is even better than the original. It's long lasting, and smells great.
Ok, if you're like me and want to smell great but do not want to drop $150 - 300 + dollars on a bottle of cologne or perfume. This is the spot! Truth people! What I do is go by Dillard's, Macy's... and find a few I like and then go and find it on Dua. Every one I've of the colognes I've purchased have been as good or better! They sometimes tweak it a smidgen and boom! Top shelf scents at a fraction of the price and they have longevity. I have 6 bottles. Fierce Eattar, Late Night Venom, Carved From Aoud, Dua on La Fayette St, Final Verdict and Herbs & Sea Salt. So dang good! I already have a bunch in my cart just waiting for me to pull the trigger. Dua definitely knows what they are doing. I actually wear Dua more often then my name brand colognes. Truth!
I ordered the Vanilla Antique which was supposed to be a dupe for Byredo Antique Vanilla. My daughter and 3 grown granddaughters thought it was very offensive and didn't want me to wear it around them. I hadn't worn it previously and didn't realize it was that bad. I don't smell fragrance on myself that much. Very disappointed and I won't be making a purchase without testing it first.
The quality of the product continues to fall. Delivery and customer service continues to fall. Everyone has likes and dislikes. However, when it comes to 'faulty' issues, this company does NOT stand behind their product under any circumstances. Dua also floods review sites with bots and / or made-up accounts. False reviews contaminated legitimate sites. Also, look at the 'ratings' on 'their own' site: not 'all' products can be rated 4.7 to 5. That IS a statistical impossibility !!!
High quality perfumes that last and smell wonderful
The website really guided me to some intoxicating scents that fit how I want to express my personality that I would not have tried otherwise. The scents are long-lasting and of very high quality. I am very impressed with this brand and so happy to have found luxury, high-quality juice at such affordable prices. I have already recommended Dua Brand to many friends. What a great product line!
Great experience as always we're pretty good quality
Always have a great experience when I order frequencies from this company I think all of the 9 or 10 fragrances that I own I think the only one of them I don't like but other than that fast shipping package very well, very good quality especially being extract to perfume and very good deals.
You will always get a high quality product at an amazing cost. I have never had any issues with The Dua Brand and consistently purchase from them and will continue to do so.
The entire experience from Dua is top notch. The high quality dupes with the easy to navigate website down to the ultra-fast shipping. I tried quitting Dua before but they make it so hard because the product and experience is so good.
What can I say ... within six months I have purchased over 20 dua fragrances. I LOVE DUA. The only negative ( and it's not their fault) is I live in Canada so I have to pay exchange and duties so it costs me a lot more. Oh well. I consider it money well spent. Such lovely fragrances!
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