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Health & Medical

TheFitVille

202 reviews

4.0202 reviews
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About TheFitVille

Data updated
Website
thefitville.com
Category
Health & Medical
Location
United States · Newark
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
78% (31/40)
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Is TheFitVille legit?

TheFitVille (thefitville.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is good. 73% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 78% of negative reviews. Last updated 2026-08-10.

What people say

Poor customer service

I found the two pair of shoes that I ordered to be of very good quality and very stylish. However, the hiking shoes seemed very rough around the toe area and both pairs were slightly larger than expected allowing my foot to slip out at the heel. My biggest complaint is with trying to return both pair. I have sent an email via contact@ fitville, called the customer service number only to be disconnected at the end and filled out a form with explaination leaving my phone number and email and have yet been contacted. I find this both upsetting and unfortunate as I feel this could be a very good company if they had better customer service.

Reply from TheFitVille2026-08-03

Hello Frederick, We are very sorry about your experience! We are happy to assist you with the return/exchange request via email, we have sent the email to you, please kindly check! Looking forward to hearing from you soon, have a blessed day!

Im extremely happy with the pairs I…

Im extremely happy with the pairs I purchased. The comfort is really great , I normally buy Jordans, Nikes . I buy New Balance for comfort but fitville is above and beyond

Reply from TheFitVille2026-08-03

That is great news, thank you so much for commenting! Welcome to look around at FitVille any time, have a blessed day!

Top Quality shoes very comfortable…

Top Quality shoes very comfortable Brand second set i have had from Thefitville Delivery takes the time to arrive due to distance and couriers transport however well worth the extra price for the standard of Quality that go into the product will order in future thanks for your help with my miss read of delivery notice very patient and professional thanks

I ordered the 4e and only the e w came…

I ordered the 4e and only the e w came they still hurt my feet

Reply from TheFitVille2026-08-03

Hello Tommy, We are so sorry about your experience! We would like to explain that "EW"="Extra Wide/4E", we did send correct shoes. If you still need help about return or exchange, would you mind emailing us at: [email protected]? We will look into this and offer some help from my end, thank you! Looking forward to hearing from you soon, have a blessed day!

These are the most comfortable golf shoes

These are the most comfortable golf shoes I’ve ever owned. They fit true to size when ordering.

Reply from TheFitVille2026-08-02

That is great news, thank you so much for commenting! Welcome to look around at FitVille any time, have a nice day!

The shoes was the worth the money I paid for thank you

Making sure that the customer gets day merchandise on time and the merchandise itself is 100% genuine.

Reply from TheFitVille2026-08-02

Thank you so much for sharing your experience with us! Welcome to look around at FitVille any time, have a nice day!

Shoes are too tight

Shoes are too tight. I have sent emails wanting a refund and have received no response. I'm escalating this to a claim through PayPal.

Reply from TheFitVille2026-08-03

Hello Steve, We are very sorry about your experience! We are happy to assist you with the return/exchange request via email, we have sent the email to you, please kindly check! Looking forward to hearing from you soon, have a blessed day!

It's hard to find 6E width in any…

It's hard to find 6E width in any shoe/sneaker that is under 160-200 Dollars. The price is more than reasonable. I received the package earlier than the expected delivery date. My father loves the sneakers I purchased they are easy to close and he feels more stable in them then other top brand name sneakers. Definitely will buy again from this company

Reply from TheFitVille2026-08-03

Thank you so much for commenting and for your generous trust! Welcome to look around at FitVille any time, have a blessed day!

Don’t wait! Order NOW!

First, the customer service is superb! Quick response and resolution. Shoes arrived sooner than expected and my husband loves them. He said he’s going to order more shoes. So hard finding fashionable comfortable shoes for his large feet but I’m glad we have.

Reply from TheFitVille2026-08-03

Thank you so much for commenting, we are happy to assist! Let us know if you need any help from FitVille at [email protected]. Welcome to look around at FitVille any time, have a blessed day!

First of all this is my 3rd pair of…

First of all this is my 3rd pair of trainers from fitville excellent shoes for my wide feet so comfortable great looking fantastic price and the customer service is quick and very helpful 😀 👍

Reply from TheFitVille2026-08-03

Thank you so much for commenting, we are happy to assist! Let us know if you need any help from FitVille at [email protected]. Welcome to look around at FitVille any time, have a blessed day!

They were not true to size at all.

Reply from TheFitVille2026-08-03

Hello John, Thank you so much for sharing your experience with us! We are working hard to improve the size in order to better meet customer needs and reduce the hassle of returns and exchanges. If you still need help about return or exchange, would you mind emailing us at: [email protected]? We will look into this and offer some help from my end, thank you! Looking forward to hearing from you soon, have a blessed day!