The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Is TheInsoleStore.com legit?
TheInsoleStore.com (theinsolestore.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 56% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
This is the 9th pair of insoles I have ordered. According to my grandson who is a new Army recruit (working in the radar area) these insoles have been a blessing. I will continue ordering these insoles for as long as he needs them. Thank you for your quality product and God Bless our troops!
Reply from TheInsoleStore.com2021-07-26
Thank you so much for your feedback, Lynda! Even more than that, thank you to your grandson for his service. We appreciate your business!
Clear info on item I was looking for, called about an 'out of stock item' & received good recommendation. Very efficient website & employees.
Anxious for product to arrive.
Reply from TheInsoleStore.com2021-07-23
Thank you so much for your feedback, Peggy! We appreciate your business!
I had a problem with the check out process. I entered my payment information but got stuck on the page. I tried to go back to beginning but it wouldn’t let me start over. After about 5 minutes I got a message that my payment couldn’t be processed. Then it gave me the option to restart checkout process. So I had to enter payment again. Frustrating.
Reply from TheInsoleStore.com2021-07-23
We're sorry to hear about your checkout issues, Carla! We do hope that you enjoy your order. If we can help in any way, just let us know. We appreciate your business!
I couldn't find insoles for my daughter in stores, so I looked online. Thanks for the insoles I have bought from TheInsoleStore.com for the last approximately 5 years, she doesn't need surgery to fix her issue. She won't wear shoes without them.
Thank you for supplying what I needed.
Reply from TheInsoleStore.com2021-07-23
We're so happy to hear it! We appreciate your feedback & business!
I have not received my order, as I just placed it yesterday. The website was easy to use, and I was able to go directly to the insoles I needed!
Reply from TheInsoleStore.com2021-07-22
Thank you so much for your feedback, Linda! We're happy to hear that process was easy. You'll receive another review request for the product itself once received. We appreciate your business!