Good service
I was contacted directly by an agent who went out of their way to provide me with a coupon code that had come out after my order was placed
Thank you for your feedback, Nicole! We appreciate your business!
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
TheInsoleStore.com (theinsolestore.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 56% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
I was contacted directly by an agent who went out of their way to provide me with a coupon code that had come out after my order was placed
Thank you for your feedback, Nicole! We appreciate your business!
Thank you for your feedback, Marcus! Our pricing is set by manufacturer guidelines for authorized retail partners. We do try to run regular sales to help with cost. We appreciate your business!
very good quality
Thank you so much for your feedback! We appreciate your business!
I had to call the trouble shooting line in order to finish paying for my item I ordered. It had no button to click to finish the order. I finally talked to a fine person named Karla who then handled the transaction. She apologized for the inconvenience and handled the order over the phone. She also said she would contact IT to correct the problem. I have been ordering from this company for many years and this is the first time I have had to go through this process. Also It was making me register as a new customer again. Not a good day.
Thank you for your feedback, David. We're so sorry to hear about the checkout issues, but are happy to hear that Kara took care of your order. We appreciate your business!
Got exactly what I needed. Only source I could find! Great company.
We appreciate your feedback, Helen! Thank you so much for your feedback!
This easy to use website gave exactly what I was looking for!
That's great, Jim! Thank you so much for your feedback & your business!
The metatarsal pads are very helpful to alleviate pain in the ball of my foot. They are nice and thick and provide the cushion that I need.
We appreciate your feedback, Esther! We're so glad to hear that they help. Thank you for your business!
Have ordered from insolestore several times and every time the service has been fast, accurate, and efficient. Prices and selection are excellent. Website is easy to use and informative. They provide lots more info on products than other online vendors including az. Plus, the service is much better. Will continue to order from insolestore in future.
Thank you so much for your feedback! We are so happy to hear it. We appreciate your business!
Ordered pair of InSole Store insert and was very satisfied with the quality of this product.
Thank you so much for your feedback! We're happy to hear it. We appreciate your business!
Have purchased insoles from the Insole Store for several years. Detailed information is provided on each insole in stock, it is very easy to find an insole that very closely approximates the insoles I am currently using. Pricing is excellent, service is great, shipping is fast.
That is great to hear! Thank you so much for your feedback! We appreciate your business.
That's so great to hear! Thank you for your feedback & your business!
Great store, always quick shipping and excellent products.
Thank you for your feedback, Maureen! We appreciate your business!
Pedag insoles are perfect, but not so ordering on line. Site was very confusing, however, a very nice real live person answered my call and helped me with the order I wanted.
Thank you for your feedback, Miriam! We're so sorry to hear that you had website issues. We're always happy to help over the phone! We appreciate your business!
Fast service and exactly as ordered. Comfy insoles.
We appreciate your feedback, Daryl! Thank you for your business!
Just placed my second order with TheInsoleStore and instantly received an email confirming my order, then a few hours later received another email that it had already been shipped. First class customer service!
That's great! Thank you for your feedback & your continued business!
I have ordered many times and am never disappointed!
Thank you for your feedback! We appreciate your business!
I'm always satisfied with my cross trainer insoles from the Insole store. My order arrived in a timely manner and just in time for me to wear them to work.
Thank you so much for your feedback, Tiffani! We appreciate your business!
I have made several orders and have yet to be disappointed. nothing but good stuff to say.
That's great, Nolan! We appreciate your feedback & your business!
Great to do business with
We appreciate your feedback, Joseph! Thank you for your business!
Thank you for your feedback, Brenda! Gotta love OOFOS! We appreciate your business.
200 reviews matching