Great selection
Great selection, prices, discounts, and customer service.
Reply from TheInsoleStore.com2021-08-03
Thank you so much for your feedback, Jenny! We appreciate your business!
About TheInsoleStore.com
Data updated- Website
- theinsolestore.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 56% (9/16)
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About this business
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Is TheInsoleStore.com legit?
TheInsoleStore.com (theinsolestore.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 56% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
This compression splint really helped…
This compression splint really helped my foot. Thank you
Reply from TheInsoleStore.com2021-08-03
We appreciate your feedback! We're so glad to hear that it helped. Thank you for your business!
Website user friendly
Website user friendly, easy to order, great description of products. Unfortunately, the shoes were too big (I need a 9.5) I will be returning them, I feel like I might trip as my foot is not snug and slides out when I walk.
Reply from TheInsoleStore.com2021-08-02
Thank you for your feedback, Linda. We're sorry to hear that they were too big! We appreciate your business & are happy to help with other items should you need it!
The gel doesn't raise and support…
The gel doesn't raise and support affected toe.
Reply from TheInsoleStore.com2021-08-02
Thank you for your feedback, Patricia. We're sorry to hear that they aren't working for you. Pedag does offer a 30-day satisfaction guarantee, so we would be happy to take them back should you like to return or exchange. We appreciate your business!
best flip flops ever.
These are the only flip flops I have ever worn that don't hurt my feet. I recently visited Greece and wore them every day with no pain.
Reply from TheInsoleStore.com2021-08-02
Thank you so much for your feedback! We're so happy you liked them. We appreciate your business!
Perfect
Fast delivery and exactly what I ordered.
Reply from TheInsoleStore.com2021-07-30
Thank you for your feedback, Nicole! We appreciate your business!
Good stock, easy to use
I walk 25-35 miles a week and blow through insoles and shoes quickly. The Insole Store is a great source for high quality insoles at a reasonable cost. They always have what I need in stock and deliver quickly. Love them!
Reply from TheInsoleStore.com2021-07-30
Thanks so much for your feedback! We appreciate your business!
Not a high enough metatarsal support
I needed a high metatarsal support, like the one i got from the Good Feet store before it closed. I ordered several of your metatarsal products but they don’t hold the metatarsal area high eyto prevent stress fractures.
Reply from TheInsoleStore.com2021-07-30
Thank you for your feedback, Debbie. We're sorry to hear that the items you tried didn't work for you. We're happy to help with recommendations if you are interested. Please also let us know if you need any assistance with a return or exchange. We appreciate your business!
Very fast service and shipping
Very fast service and shipping. I asked a question via email well into the evening and got an immediate response.
Reply from TheInsoleStore.com2021-07-30
Thank you for your feedback, Susan! We appreciate your business!
IVery Good Products and Service
I have ordered from The Insole Store three times in the last month. The orders arrived via USPS. I have been amazed with the quickness in which they arrived. Just wish all USPS mail arrived so quickly. As for the products The Insole Store offers, I finally found the correct insole for my old feet, which has helped me a lot. I ordered one pair which turned out to have been the wrong choice. Return was painless. Very helpful representatives.
Reply from TheInsoleStore.com2021-07-30
We're so glad we were finally able to narrow down the right product to help, Carol! We appreciate your feedback. Thank you for your business!
third order for these
This is my third order for these and i love them. I have Morton's neuroma and they really help.
Reply from TheInsoleStore.com2021-07-30
Thank you for your feedback, Paul! We're so happy to hear that they help. We appreciate your business!
You should add tracking info with your…
You should add tracking info with your purchase confirmation emails.
Reply from TheInsoleStore.com2021-08-02
Thank you for your feedback, Melissa. We send out a shipping confirmation email with tracking details as soon as orders ship. This may have gone to your spam folder since it is automated. We appreciate your business.
Reliable service and product
Reliable, quick and reasonably priced.
Reply from TheInsoleStore.com2021-08-02
Thank you for your feedback! We appreciate your business!
I have used the Spenco Cross Trainer…
I have used the Spenco Cross Trainer Insoles for many years. I buy them for each new set of shoes or sneakers like clockwork.
Reply from TheInsoleStore.com2021-07-29
Thank you for your feedback, Paul! We appreciate your business!
Returning customer
Returning customer. Pleased once again
Reply from TheInsoleStore.com2021-07-29
That's great to hear, Dean! We appreciate your feedback & your business!
I have not received the insoles I…
I have not received the insoles I ordered. They are still on back order, so I asked for my money to be refunded
Reply from TheInsoleStore.com2021-07-29
We're so sorry about that backorder from Birkenstock, Hubert! We will reach out as soon as they are back in stock. As always, we sincerely appreciate your business.
Received ordered quickly
Reply from TheInsoleStore.com2021-07-29
Thank you for your feedback, David! We appreciate your business!
Fast efficient service.
Reply from TheInsoleStore.com2021-07-29
Thank you for your feedback, Matt! We appreciate your business!
Kimberly was extremely knowledgeable in…
Kimberly was extremely knowledgeable in helping me pick out the correct insole for all of my foot problems. The ordering process was quick and easy. The shipping was free and it is being sent Priority Mail which is wonderful. Great company and products.
Reply from TheInsoleStore.com2021-07-29
That's so great to hear, Pamela! Kimberley definitely is an asset to the team! We're glad that you were taken such good care of during the process. We appreciate your feedback & your business!
Excellent processing of order and great website!
Reply from TheInsoleStore.com2021-07-29
We appreciate your feedback, Yvan! Thank you for your business!
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